TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy Peasy Every time I use Turbotax it surprises me just how easy things can be.. Thank you all so much
Date published: 2021-04-15
Rated 3 out of 5 by from Not easy. Assumes prior knowledge of needed form. I will be using an accountant next year. This was not clear cut and simple and I would rather pay extra than to have to navigate your program again for my mother's irrevocable trust.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo is an outstanding assist It is always quick and easy with using Turbo each year!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy. Very good directions. Thank you! Very Happy! Will be back next year.
Date published: 2021-04-15
Rated 5 out of 5 by from Terrific Been using turbotax for years, always gotten the best return.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax Pleasant experiance Turbo Tax was simple and easy to use, pleasant experience
Date published: 2021-04-15
Rated 4 out of 5 by from Unable to change type of return from prior year Prior year we filed a self employed return. For 2020 we no longer were self employed and tried to file the personal and simple return for free but were never able to change it. Therefore we ended up paying $170 for a return that should have been free. Not happy.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax review for 2020 taxes Worked good for Federal, but the State taxes for the areas to review did not make it easy to reference back to where the issue is on my Federal review. Overall, Turbotax works well, I have been using for the past 8 years and it is my go to for my taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo Tax is great excellent and easy to do. I will use again next year
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax- 2020 Product seemed to work well; seemed complete; Multiple checks & reviews
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5923
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy Every time I use Turbotax it surprises me just how easy things can be.. Thank you all so much
Date published: 2021-04-15
Rated 3 out of 5 by from Not easy. Assumes prior knowledge of needed form. I will be using an accountant next year. This was not clear cut and simple and I would rather pay extra than to have to navigate your program again for my mother's irrevocable trust.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo is an outstanding assist It is always quick and easy with using Turbo each year!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy. Very good directions. Thank you! Very Happy! Will be back next year.
Date published: 2021-04-15
Rated 5 out of 5 by from Terrific Been using turbotax for years, always gotten the best return.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax Pleasant experiance Turbo Tax was simple and easy to use, pleasant experience
Date published: 2021-04-15
Rated 4 out of 5 by from Unable to change type of return from prior year Prior year we filed a self employed return. For 2020 we no longer were self employed and tried to file the personal and simple return for free but were never able to change it. Therefore we ended up paying $170 for a return that should have been free. Not happy.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax review for 2020 taxes Worked good for Federal, but the State taxes for the areas to review did not make it easy to reference back to where the issue is on my Federal review. Overall, Turbotax works well, I have been using for the past 8 years and it is my go to for my taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo Tax is great excellent and easy to do. I will use again next year
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax- 2020 Product seemed to work well; seemed complete; Multiple checks & reviews
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5923