TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is great! wonderful easy website! ill keep coming back each year!!
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is awesome! Great easy experience! Highly recommended for first time filers
Date published: 2021-03-17
Rated 4 out of 5 by from Pretty good It would be better if it showed the charge amount before the credit card information was input.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax Software I was unable to find the Detroit city tax forms. Would like to know how do I print the city forms.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax was awesome! Was very easy to use and only took about 30 minutes to complete
Date published: 2021-03-17
Rated 5 out of 5 by from Super easy to use This is my first time filing my taxes and honestly it was super easy to use and reliable .
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is awesome! Just keep clicking. Thank you Turbo Tax! Referred by a close friend!
Date published: 2021-03-17
Rated 1 out of 5 by from The Federal & VA State for business I filed my federal business taxes without any issues but when I tried to do my Virginia taxes for my company I had nothing but headaches. I own a small company with one other owner, we are a Pass-Through Entity and I moved out of the state but some of my income is still earned in VA through the business. So, I need to file a form 502, two Form 502 schedule VK-1's, Schedule 502A, and a Virginia Form 765 and a couple other forms. Unfortunately, none of the numbers entered where they were suppose to enter and I had to over-ride every entry. I called turbo tax for help but the woman I spoke with was unable to assist me because I use a VPN and she was unable to se my computer screen. My first submission was rejected and it took me four days to do my state taxes for my business this year. I have been doing my business taxes since 2012 and my personal taxes since 1980 so I'm not new to this process.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great Only a few snags Using mobile phone version there is no way to keep window opoen and check email. Other than that equal 2 thumbs up
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great. Very easy to use, asked questions to make sure you get the most value possible.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5920
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is great! wonderful easy website! ill keep coming back each year!!
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is awesome! Great easy experience! Highly recommended for first time filers
Date published: 2021-03-17
Rated 4 out of 5 by from Pretty good It would be better if it showed the charge amount before the credit card information was input.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax Software I was unable to find the Detroit city tax forms. Would like to know how do I print the city forms.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax was awesome! Was very easy to use and only took about 30 minutes to complete
Date published: 2021-03-17
Rated 5 out of 5 by from Super easy to use This is my first time filing my taxes and honestly it was super easy to use and reliable .
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is awesome! Just keep clicking. Thank you Turbo Tax! Referred by a close friend!
Date published: 2021-03-17
Rated 1 out of 5 by from The Federal & VA State for business I filed my federal business taxes without any issues but when I tried to do my Virginia taxes for my company I had nothing but headaches. I own a small company with one other owner, we are a Pass-Through Entity and I moved out of the state but some of my income is still earned in VA through the business. So, I need to file a form 502, two Form 502 schedule VK-1's, Schedule 502A, and a Virginia Form 765 and a couple other forms. Unfortunately, none of the numbers entered where they were suppose to enter and I had to over-ride every entry. I called turbo tax for help but the woman I spoke with was unable to assist me because I use a VPN and she was unable to se my computer screen. My first submission was rejected and it took me four days to do my state taxes for my business this year. I have been doing my business taxes since 2012 and my personal taxes since 1980 so I'm not new to this process.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great Only a few snags Using mobile phone version there is no way to keep window opoen and check email. Other than that equal 2 thumbs up
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great. Very easy to use, asked questions to make sure you get the most value possible.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5920