TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is great, except for foreign taxes Most of TurbeTax Premier for 2020 is very straight forward, as it has been in years past. But, as I run into every year, entering the information for foreign tax paid and dividends earned from stock and investments in foreign countries is very difficult! Every year, I have to rediscover how to follow the impenetrable steps that are suggested by people who comment on forums to get around the ridiculous approach used by TurboTax with these entries. This includes making up bogus entries and listing the countries in the order of taxes paid not in the order of the dividends earned. I do not know why TurboTax does not fix this part of their software, but I suppose it is not worth the effort. I am considering not using TurboTax again because of this problem. The rest of it is pretty good, so maybe that is why I keep coming back. I really shouldn't though until they fix this stupid, very non-user friendly, section of their software.
Date published: 2021-03-16
Rated 5 out of 5 by from Totally Awesome. Everything was made so simple I didn't have to do anything but click buttons. I got WAY more than I expected.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax Awesome and easy! I have used this for years and it never disappoints!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo is easy Went well and just followed the steps. Clarifications were easy.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is amazing! We found it so easy to use and we feel confident that TurboTax maximized our deductions.
Date published: 2021-03-16
Rated 5 out of 5 by from Excellent Easy to use and guided the whole time, will definitely ease the pain of filling both Federal and State Tax,
Date published: 2021-03-16
Rated 5 out of 5 by from TURBOTAX WAS QUICK AND VERY FRIENDLY SYSTEM TO USE VERY EASY TO FOLLOW AND USER FRIENDLY I WOULD RECOMMEND TURBOTAX TO FAMILY AND FRIENDS
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax product is awesome It was great! Thank you for this product. Please keep helping consumers.
Date published: 2021-03-16
Rated 1 out of 5 by from Failure If I could rate you zero stars I would, I paid for the deluxe and didn't get what I paid for, your people in customer service are horrible and un-helpful this is the worst experience with a tax service I have ever experienced and you do not care about your customers at all.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is the Best! Easy to use! Great prompts and explanations. Tried someone else last year, came back to Turbo Tax
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5895
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is great, except for foreign taxes Most of TurbeTax Premier for 2020 is very straight forward, as it has been in years past. But, as I run into every year, entering the information for foreign tax paid and dividends earned from stock and investments in foreign countries is very difficult! Every year, I have to rediscover how to follow the impenetrable steps that are suggested by people who comment on forums to get around the ridiculous approach used by TurboTax with these entries. This includes making up bogus entries and listing the countries in the order of taxes paid not in the order of the dividends earned. I do not know why TurboTax does not fix this part of their software, but I suppose it is not worth the effort. I am considering not using TurboTax again because of this problem. The rest of it is pretty good, so maybe that is why I keep coming back. I really shouldn't though until they fix this stupid, very non-user friendly, section of their software.
Date published: 2021-03-16
Rated 5 out of 5 by from Totally Awesome. Everything was made so simple I didn't have to do anything but click buttons. I got WAY more than I expected.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax Awesome and easy! I have used this for years and it never disappoints!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo is easy Went well and just followed the steps. Clarifications were easy.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is amazing! We found it so easy to use and we feel confident that TurboTax maximized our deductions.
Date published: 2021-03-16
Rated 5 out of 5 by from Excellent Easy to use and guided the whole time, will definitely ease the pain of filling both Federal and State Tax,
Date published: 2021-03-16
Rated 5 out of 5 by from TURBOTAX WAS QUICK AND VERY FRIENDLY SYSTEM TO USE VERY EASY TO FOLLOW AND USER FRIENDLY I WOULD RECOMMEND TURBOTAX TO FAMILY AND FRIENDS
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax product is awesome It was great! Thank you for this product. Please keep helping consumers.
Date published: 2021-03-16
Rated 1 out of 5 by from Failure If I could rate you zero stars I would, I paid for the deluxe and didn't get what I paid for, your people in customer service are horrible and un-helpful this is the worst experience with a tax service I have ever experienced and you do not care about your customers at all.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is the Best! Easy to use! Great prompts and explanations. Tried someone else last year, came back to Turbo Tax
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5895