TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from good fast and reliable thanks for the help and hope to use it next year
Date published: 2022-03-02
Rated 1 out of 5 by from Worst Tax Software Ever this was the worst software ever, and I had to restart my taxes 6 times. fire the software team
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax Rocks! It was so simple to use. I would recommend to anyone.
Date published: 2022-03-02
Rated 4 out of 5 by from Quick and Easy but... I thought I would be paying $49 with one free State but I ended up paying $49 for Fed and $49 for State. I just with I knew the total amount BEFORE I do all the number crunching.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome! TurboTax made this process so simple amd easy for me to file. I highly recommend.
Date published: 2022-03-02
Rated 5 out of 5 by from Tracy from TurboTax is awesome!! Excellent and fast service. Tracy really got me the most out of my refund!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is a great product! Turbo Tax easily walks you through your taxes, everything from complex tax situations to simple returns. Highly recommend Turbo Tax.
Date published: 2022-03-02
Rated 5 out of 5 by from real easy love it, easy to use fixes problems for you automaticaly
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is great! Turbotax is easy to use and I love that it guides you through step-by-step and you don't have to be a tax professional to use it. The only reason I didn't give it 5 starts is that there were a couple of areas that weren't explained well. The 'advance child tax credit' field and letter 6419. I was doing my friends taxes who has never had children but Turbotax kept telling me I had made a mistake by leaving that amount blank. If I enter 0 dependents, it should know that I didn't recieve an advance child tax credit or letter. Turbox didn't ask me anything about it but it came up as a mistake. I had to use the help to find out that I needed to enter 0 in that box before I could continue. Confusing.
Date published: 2022-03-02
Rated 2 out of 5 by from Easy to Use, but expensive I sit and enter the majority of the information, yet you still charge me over $200? I understand that turbotax makes this easier for many people, but that's outrageous. I will be using a free service from here on out. You probably just have a program that does this automatically. I never sought out help from your live experts, and yet I'm still paying to do this.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5895
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good fast and reliable thanks for the help and hope to use it next year
Date published: 2022-03-02
Rated 1 out of 5 by from Worst Tax Software Ever this was the worst software ever, and I had to restart my taxes 6 times. fire the software team
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax Rocks! It was so simple to use. I would recommend to anyone.
Date published: 2022-03-02
Rated 4 out of 5 by from Quick and Easy but... I thought I would be paying $49 with one free State but I ended up paying $49 for Fed and $49 for State. I just with I knew the total amount BEFORE I do all the number crunching.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome! TurboTax made this process so simple amd easy for me to file. I highly recommend.
Date published: 2022-03-02
Rated 5 out of 5 by from Tracy from TurboTax is awesome!! Excellent and fast service. Tracy really got me the most out of my refund!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is a great product! Turbo Tax easily walks you through your taxes, everything from complex tax situations to simple returns. Highly recommend Turbo Tax.
Date published: 2022-03-02
Rated 5 out of 5 by from real easy love it, easy to use fixes problems for you automaticaly
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is great! Turbotax is easy to use and I love that it guides you through step-by-step and you don't have to be a tax professional to use it. The only reason I didn't give it 5 starts is that there were a couple of areas that weren't explained well. The 'advance child tax credit' field and letter 6419. I was doing my friends taxes who has never had children but Turbotax kept telling me I had made a mistake by leaving that amount blank. If I enter 0 dependents, it should know that I didn't recieve an advance child tax credit or letter. Turbox didn't ask me anything about it but it came up as a mistake. I had to use the help to find out that I needed to enter 0 in that box before I could continue. Confusing.
Date published: 2022-03-02
Rated 2 out of 5 by from Easy to Use, but expensive I sit and enter the majority of the information, yet you still charge me over $200? I understand that turbotax makes this easier for many people, but that's outrageous. I will be using a free service from here on out. You probably just have a program that does this automatically. I never sought out help from your live experts, and yet I'm still paying to do this.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5895