TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was very helpful Experts were extremely helpful. Most of the screens were self-explanatory and sufficiently helpful.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is amazing! I was afraid to try Turbotax because I had the same tax preparer for10 years. I Signup for someone to help me, will not regret it. My tax preparer was amazing. Thank you, Linda.
Date published: 2021-04-30
Rated 5 out of 5 by from TURBO TAX IS GREAT! THE SOFTWARE IS VERY GOOD. ITS SELF EXPLANATORY. NOT HARD TO FOLLOW.
Date published: 2021-04-30
Rated 5 out of 5 by from Easiest tax filing experience ever. Been using TurboTax for many years to file our taxes, and it's always very stressful no matter how easy they make it (because it's taxes - and I always assume I've screwed something up.) Using TurboTax Live took all that away - scan my tax documents, let my TurboTax Live tax pro do the work, and be done with it!
Date published: 2021-04-30
Rated 5 out of 5 by from turbo tax is awesome easy to use and it made everything less stressful especially walking you through everything and the ability to go back and edit if you forgot something
Date published: 2021-04-30
Rated 5 out of 5 by from Love it It was easy and simple. I had some issues from ohio unemployment , it is a mess. Made some good investments for my future .
Date published: 2021-04-30
Rated 4 out of 5 by from okay Poor help phone service. It would not take my customer ID number or answer you question -- not good
Date published: 2021-04-30
Rated 5 out of 5 by from accurate,quick fantastic customer service was pateint in helping me with my taxes over the phone
Date published: 2021-04-30
Rated 5 out of 5 by from TTAX IS SLOW TO LOAD AND UPDATE!! TTAX IS SLOW TO LOAD AND UPDATE!! RIGHT NOW I'MM NOT SURE IT'S GING TO PRINT MY RETURN???
Date published: 2021-04-30
Rated 1 out of 5 by from Poor phone support Used Turbo Tax for years, Very unhappy this year, Unable to file my state tax. The download won.t go through and after 3hrs of phone support I gave up,
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 5892
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was very helpful Experts were extremely helpful. Most of the screens were self-explanatory and sufficiently helpful.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is amazing! I was afraid to try Turbotax because I had the same tax preparer for10 years. I Signup for someone to help me, will not regret it. My tax preparer was amazing. Thank you, Linda.
Date published: 2021-04-30
Rated 5 out of 5 by from TURBO TAX IS GREAT! THE SOFTWARE IS VERY GOOD. ITS SELF EXPLANATORY. NOT HARD TO FOLLOW.
Date published: 2021-04-30
Rated 5 out of 5 by from Easiest tax filing experience ever. Been using TurboTax for many years to file our taxes, and it's always very stressful no matter how easy they make it (because it's taxes - and I always assume I've screwed something up.) Using TurboTax Live took all that away - scan my tax documents, let my TurboTax Live tax pro do the work, and be done with it!
Date published: 2021-04-30
Rated 5 out of 5 by from turbo tax is awesome easy to use and it made everything less stressful especially walking you through everything and the ability to go back and edit if you forgot something
Date published: 2021-04-30
Rated 5 out of 5 by from Love it It was easy and simple. I had some issues from ohio unemployment , it is a mess. Made some good investments for my future .
Date published: 2021-04-30
Rated 4 out of 5 by from okay Poor help phone service. It would not take my customer ID number or answer you question -- not good
Date published: 2021-04-30
Rated 5 out of 5 by from accurate,quick fantastic customer service was pateint in helping me with my taxes over the phone
Date published: 2021-04-30
Rated 5 out of 5 by from TTAX IS SLOW TO LOAD AND UPDATE!! TTAX IS SLOW TO LOAD AND UPDATE!! RIGHT NOW I'MM NOT SURE IT'S GING TO PRINT MY RETURN???
Date published: 2021-04-30
Rated 1 out of 5 by from Poor phone support Used Turbo Tax for years, Very unhappy this year, Unable to file my state tax. The download won.t go through and after 3hrs of phone support I gave up,
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 5892