TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Very Helpful Had a problem with forms they do not support....fixed
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is Excellent Always uncomplicated and time saving. The best process for filing taxes.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax Can be Confusing Turbo Tax is fine if your tax return is simple. But if you are self-employed, dealing with interest on investments in an IRA or have a partnership share in a company in another state, it can be very confusing. It says "Needs review" on categories, but doesn't flag the issue so you know what to fix. It asks for pass-through entity add-back amount but doesn't explain what it is.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax has been used here for many years / I have a stack of TT discs from 1997...and used them!! I was pretty unhappy with the current TT for 2020. Once the appropriate data was assembled and verified the final act didn't happen...no official acceptance.... I was deluged with rabbit trails and garbage dumps and infantile number games!!!! Please
Date published: 2021-03-18
Rated 4 out of 5 by from TURBO TAX SO SIMPLE Pretty straight forward besides form 1098-T, easily fixed.
Date published: 2021-03-18
Rated 2 out of 5 by from Doesn't spend enough time on the details 1) Cannot file 1099 online for foreigners. Nor can this be overridden. A few address box changes would be nice 2) Cannot pull online 1099s into turbo tax 4) Do to this needed to correct 1099s, guess what, must contact IRS for pink form and send it in.
Date published: 2021-03-18
Rated 5 out of 5 by from First time filer This is my first time filing and this made it easy, I understood *almost* everything, but I say almost because I’m a first time filer and I was bound to be confused at some point. Either way, the live chat really helped.
Date published: 2021-03-18
Rated 3 out of 5 by from Great Unfortunately TurboTax Kept duplicating my W-2 which resulted in IRS rejection of my tax return.
Date published: 2021-03-18
Rated 5 out of 5 by from I really like Turbo Tax I did get a little confused with my property tax info and loan interest but I got it
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome I always trust Turbo Tax to do my taxes. I have used Turbo tax for years and never have been disappointed!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5887
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very Helpful Had a problem with forms they do not support....fixed
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is Excellent Always uncomplicated and time saving. The best process for filing taxes.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax Can be Confusing Turbo Tax is fine if your tax return is simple. But if you are self-employed, dealing with interest on investments in an IRA or have a partnership share in a company in another state, it can be very confusing. It says "Needs review" on categories, but doesn't flag the issue so you know what to fix. It asks for pass-through entity add-back amount but doesn't explain what it is.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax has been used here for many years / I have a stack of TT discs from 1997...and used them!! I was pretty unhappy with the current TT for 2020. Once the appropriate data was assembled and verified the final act didn't happen...no official acceptance.... I was deluged with rabbit trails and garbage dumps and infantile number games!!!! Please
Date published: 2021-03-18
Rated 4 out of 5 by from TURBO TAX SO SIMPLE Pretty straight forward besides form 1098-T, easily fixed.
Date published: 2021-03-18
Rated 2 out of 5 by from Doesn't spend enough time on the details 1) Cannot file 1099 online for foreigners. Nor can this be overridden. A few address box changes would be nice 2) Cannot pull online 1099s into turbo tax 4) Do to this needed to correct 1099s, guess what, must contact IRS for pink form and send it in.
Date published: 2021-03-18
Rated 5 out of 5 by from First time filer This is my first time filing and this made it easy, I understood *almost* everything, but I say almost because I’m a first time filer and I was bound to be confused at some point. Either way, the live chat really helped.
Date published: 2021-03-18
Rated 3 out of 5 by from Great Unfortunately TurboTax Kept duplicating my W-2 which resulted in IRS rejection of my tax return.
Date published: 2021-03-18
Rated 5 out of 5 by from I really like Turbo Tax I did get a little confused with my property tax info and loan interest but I got it
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome I always trust Turbo Tax to do my taxes. I have used Turbo tax for years and never have been disappointed!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5887