TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Not always easy to resolve a glitch We had difficulty adding Interest Income and moving forward. No reason for requiring a review was given and all information was correct after literally checking or "reviewing" 6 times. Finally decided to ignore it and found an alternative way to enter the info which was never offered as an option.
Date published: 2021-03-18
Rated 5 out of 5 by from was very good had all may questions answered in a very short time
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is easy to do once information is avail. The hard part is gathering the personal information.
Date published: 2021-03-18
Rated 5 out of 5 by from Fast, simple to understand, complete I have used turbotax for last several years and will continue
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use and accurate the program asks all the needed questions and compiles them then reviews any information that it flags to ensure accuracy.
Date published: 2021-03-18
Rated 5 out of 5 by from I find this software to be very helpful. I use Turbo Tax every year, have been doing so for approximately 30+ years.
Date published: 2021-03-18
Rated 5 out of 5 by from generally very good While Turbo Tax is generally easy to use, it is getting much harder than it used to be. Guess the fed requirements are causing that. I found that 1099R questions for state (NC) did not line up with printed form. Tax withheld was not in box 14 but 12, also state payer's # not i box 15 but 13. State distribution which supposed to be in box 16 was listed as box 14 but box was empty on my form.
Date published: 2021-03-18
Rated 5 out of 5 by from easy as moms apple pie was nothing like sitting with tax person like a denist drilling on a tooth with no pain meds
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax was very easy simple step by step instructions.
Date published: 2021-03-18
Rated 3 out of 5 by from TurboTax is free & easy unless you want paid help. TurboTax is free and easy but if you want paid help they can be even easier I enjoy their service this is my second year and I have had very little problems and complications I love it
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5881
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Not always easy to resolve a glitch We had difficulty adding Interest Income and moving forward. No reason for requiring a review was given and all information was correct after literally checking or "reviewing" 6 times. Finally decided to ignore it and found an alternative way to enter the info which was never offered as an option.
Date published: 2021-03-18
Rated 5 out of 5 by from was very good had all may questions answered in a very short time
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is easy to do once information is avail. The hard part is gathering the personal information.
Date published: 2021-03-18
Rated 5 out of 5 by from Fast, simple to understand, complete I have used turbotax for last several years and will continue
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use and accurate the program asks all the needed questions and compiles them then reviews any information that it flags to ensure accuracy.
Date published: 2021-03-18
Rated 5 out of 5 by from I find this software to be very helpful. I use Turbo Tax every year, have been doing so for approximately 30+ years.
Date published: 2021-03-18
Rated 5 out of 5 by from generally very good While Turbo Tax is generally easy to use, it is getting much harder than it used to be. Guess the fed requirements are causing that. I found that 1099R questions for state (NC) did not line up with printed form. Tax withheld was not in box 14 but 12, also state payer's # not i box 15 but 13. State distribution which supposed to be in box 16 was listed as box 14 but box was empty on my form.
Date published: 2021-03-18
Rated 5 out of 5 by from easy as moms apple pie was nothing like sitting with tax person like a denist drilling on a tooth with no pain meds
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax was very easy simple step by step instructions.
Date published: 2021-03-18
Rated 3 out of 5 by from TurboTax is free & easy unless you want paid help. TurboTax is free and easy but if you want paid help they can be even easier I enjoy their service this is my second year and I have had very little problems and complications I love it
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5881