TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Such great costumer service! I wasn’t sure how to fix a mistake i made and i got live help from a representative named Tamra! She was truly the sweetest and best customer service i’ve ever gotten, such an angel and she helped me with every single step and got it to where i needed to be and was able to file my taxes with no mistakes. 10/10 customer service, i appreciate her so much!
Date published: 2022-03-02
Rated 5 out of 5 by from easy very simple to use- i recommend it to everyone. i will never pay a tax company to do my taxes again
Date published: 2022-03-02
Rated 5 out of 5 by from SUPER HELPFUL SO easy to do. Makes filing taxes not so scary. Whenever i file with others i always receive a smaller tax return.
Date published: 2022-03-02
Rated 5 out of 5 by from Great assistance Moved me right along. did ask for help with someone on chat. good instructions. helpful.
Date published: 2022-03-02
Rated 5 out of 5 by from My tax preparation serviced was amazing I had the honors to be linked with Mrs. Cheryl, she was very professional and knew the correct answers to all my questions. She was personable and had a great personality! I enjoyed the live connect and will be using this service again next year! I hope I can request Mrs. Cheryl to help me again when I file next year! She’s awesome!!
Date published: 2022-03-02
Rated 1 out of 5 by from Made me pay even though it's free 145$ It was all my work and you made me pay for no reason
Date published: 2022-03-02
Rated 5 out of 5 by from Easy to file Love that the steps are so simple. Makes it so easy to file.
Date published: 2022-03-02
Rated 5 out of 5 by from So Quick and Easy! Very straightforward, extremely easy to navigate. Highly Recommend!
Date published: 2022-03-02
Rated 5 out of 5 by from The best I loved it and thanks so much For helping me and getting me the best returns
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is awesome Great experience will use Turbo Tax every year 5 stars....
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5879
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Such great costumer service! I wasn’t sure how to fix a mistake i made and i got live help from a representative named Tamra! She was truly the sweetest and best customer service i’ve ever gotten, such an angel and she helped me with every single step and got it to where i needed to be and was able to file my taxes with no mistakes. 10/10 customer service, i appreciate her so much!
Date published: 2022-03-02
Rated 5 out of 5 by from easy very simple to use- i recommend it to everyone. i will never pay a tax company to do my taxes again
Date published: 2022-03-02
Rated 5 out of 5 by from SUPER HELPFUL SO easy to do. Makes filing taxes not so scary. Whenever i file with others i always receive a smaller tax return.
Date published: 2022-03-02
Rated 5 out of 5 by from Great assistance Moved me right along. did ask for help with someone on chat. good instructions. helpful.
Date published: 2022-03-02
Rated 5 out of 5 by from My tax preparation serviced was amazing I had the honors to be linked with Mrs. Cheryl, she was very professional and knew the correct answers to all my questions. She was personable and had a great personality! I enjoyed the live connect and will be using this service again next year! I hope I can request Mrs. Cheryl to help me again when I file next year! She’s awesome!!
Date published: 2022-03-02
Rated 1 out of 5 by from Made me pay even though it's free 145$ It was all my work and you made me pay for no reason
Date published: 2022-03-02
Rated 5 out of 5 by from Easy to file Love that the steps are so simple. Makes it so easy to file.
Date published: 2022-03-02
Rated 5 out of 5 by from So Quick and Easy! Very straightforward, extremely easy to navigate. Highly Recommend!
Date published: 2022-03-02
Rated 5 out of 5 by from The best I loved it and thanks so much For helping me and getting me the best returns
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is awesome Great experience will use Turbo Tax every year 5 stars....
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5879