TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from the best this is like my 6th or 7th year using turbotax and will not use any other service
Date published: 2022-02-28
Rated 5 out of 5 by from I love this using turbo tax to do my taxes. Always easy and explains how to get the info that you need. Another happy customer for another year. Thank you for making it so easy to do and affordable
Date published: 2022-02-28
Rated 5 out of 5 by from Fantastic I have to say that for filing an easy tax return it was fantastic! Able to chat with someone knowledgeable was a significant plus! I will use it again!
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax navigation Good to use. I've used it for several years. Navigation is a little clunky moving around. Hard to change information.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is absolutely phenomenal The program was very easy to use and very understandable.
Date published: 2022-02-28
Rated 5 out of 5 by from I love the simplicity! I love how it walks your through with explanations and access to support step by step of every in and out and odd possibility that exists. It makes me feel at ease knowing I have Turbo Tax to make life easier every year!
Date published: 2022-02-28
Rated 1 out of 5 by from NOW MORE COMPLICATED WITH NEW BACKEND FEES Every other time I've used turbotax, they've saved my refund. they've been great at explaining things and optimizing what I got back - all for a SUPER competitive price to file. this year they made me pay for extra stuff I didn't need like max protection and upgrading to self employed status, taking a large chunk of my refund that they just got done optimizing, and I couldn't remove those charges. they nearly took a grand of my refund and I'm livid, bc this nonsense literally took me from 10 am to 8:30 pm to file - between trying to correct things that weren't clear without research, removing forms that weren't needed, and trying to take off charges I did not want idk what they changed - but now its much more complicated to do, and its so easy now to unknowingly add a bunch of stuff that counts against you - I sure wish it could go back to it being simple! Unfortunately, they still offer the most competitive pricing w/ the highest yielding return than ANY other tax person I've gone to, so ill have to keep using until I can find something better - but they realized they can cash in on what their users get back which is asinine. COVID has already ruined me and. my husband for 2 years in a row, despite making a little income from various jobs. PS they made me sensor most of my review and it wouldn't let me review w/o giving it a 5 star when I initially gave it 1
Date published: 2022-02-28
Rated 5 out of 5 by from what a easy and efficient experience. this was an easy task had no issues. ill use this again.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is Awesome! First time filling Taxes. It was easy and comfortable.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use helpful and easy to use, I plan to use for as long as I do my taxes.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5876
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from the best this is like my 6th or 7th year using turbotax and will not use any other service
Date published: 2022-02-28
Rated 5 out of 5 by from I love this using turbo tax to do my taxes. Always easy and explains how to get the info that you need. Another happy customer for another year. Thank you for making it so easy to do and affordable
Date published: 2022-02-28
Rated 5 out of 5 by from Fantastic I have to say that for filing an easy tax return it was fantastic! Able to chat with someone knowledgeable was a significant plus! I will use it again!
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax navigation Good to use. I've used it for several years. Navigation is a little clunky moving around. Hard to change information.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is absolutely phenomenal The program was very easy to use and very understandable.
Date published: 2022-02-28
Rated 5 out of 5 by from I love the simplicity! I love how it walks your through with explanations and access to support step by step of every in and out and odd possibility that exists. It makes me feel at ease knowing I have Turbo Tax to make life easier every year!
Date published: 2022-02-28
Rated 1 out of 5 by from NOW MORE COMPLICATED WITH NEW BACKEND FEES Every other time I've used turbotax, they've saved my refund. they've been great at explaining things and optimizing what I got back - all for a SUPER competitive price to file. this year they made me pay for extra stuff I didn't need like max protection and upgrading to self employed status, taking a large chunk of my refund that they just got done optimizing, and I couldn't remove those charges. they nearly took a grand of my refund and I'm livid, bc this nonsense literally took me from 10 am to 8:30 pm to file - between trying to correct things that weren't clear without research, removing forms that weren't needed, and trying to take off charges I did not want idk what they changed - but now its much more complicated to do, and its so easy now to unknowingly add a bunch of stuff that counts against you - I sure wish it could go back to it being simple! Unfortunately, they still offer the most competitive pricing w/ the highest yielding return than ANY other tax person I've gone to, so ill have to keep using until I can find something better - but they realized they can cash in on what their users get back which is asinine. COVID has already ruined me and. my husband for 2 years in a row, despite making a little income from various jobs. PS they made me sensor most of my review and it wouldn't let me review w/o giving it a 5 star when I initially gave it 1
Date published: 2022-02-28
Rated 5 out of 5 by from what a easy and efficient experience. this was an easy task had no issues. ill use this again.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is Awesome! First time filling Taxes. It was easy and comfortable.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use helpful and easy to use, I plan to use for as long as I do my taxes.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5876