TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great service Every question you have has an answer everything is very easy to use and if you can't find an answer the experts are super helpful
Date published: 2022-03-02
Rated 4 out of 5 by from User Friendly Pretty easy to get through. I did use the help of a TurboTax Expert for one part of our return that we had never had to enter in the past, but after their help it turned out we entered it right using TurboTax easy to use program.
Date published: 2022-03-02
Rated 5 out of 5 by from Helpful This was my first time using the Live Deluxe and it was wonderful. The expert that assisted me was helpful, patient, and informative.
Date published: 2022-03-02
Rated 5 out of 5 by from Best Money I Ever SAVED!! I love Turbo Tax, it's fast, easy and simple. The step by step instructions were very informational. Best money I ever saved!
Date published: 2022-03-02
Rated 5 out of 5 by from Amazing! Been using TurboTax for 8 years without one single problem or hassle!
Date published: 2022-03-02
Rated 5 out of 5 by from Good Good and it's done. Acceptable to use. Not to hard.
Date published: 2022-03-02
Rated 3 out of 5 by from losing my patronage this year was a DISASTER get the software updated faster, Form 1116 was a DISASTER quit charging for electronic state returns; actually filed my son's taxes elsewhere because of this and earned a larger return. SLOPPY!!!!!!! want my money back
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is the best!! I have used Turbo Tax for years. It walks me through each section, asking me yes or no questions to simplify the process. I was able to take a picture of my W2 for easy loading. Turbo Tax never disappoints!!
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is Great Easy to navigate. Helped as much as possible. Great App
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo tax is awsome It's great. Very helpful and user friendly. Would recommend for everyone to use. Step by step help.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5874
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service Every question you have has an answer everything is very easy to use and if you can't find an answer the experts are super helpful
Date published: 2022-03-02
Rated 4 out of 5 by from User Friendly Pretty easy to get through. I did use the help of a TurboTax Expert for one part of our return that we had never had to enter in the past, but after their help it turned out we entered it right using TurboTax easy to use program.
Date published: 2022-03-02
Rated 5 out of 5 by from Helpful This was my first time using the Live Deluxe and it was wonderful. The expert that assisted me was helpful, patient, and informative.
Date published: 2022-03-02
Rated 5 out of 5 by from Best Money I Ever SAVED!! I love Turbo Tax, it's fast, easy and simple. The step by step instructions were very informational. Best money I ever saved!
Date published: 2022-03-02
Rated 5 out of 5 by from Amazing! Been using TurboTax for 8 years without one single problem or hassle!
Date published: 2022-03-02
Rated 5 out of 5 by from Good Good and it's done. Acceptable to use. Not to hard.
Date published: 2022-03-02
Rated 3 out of 5 by from losing my patronage this year was a DISASTER get the software updated faster, Form 1116 was a DISASTER quit charging for electronic state returns; actually filed my son's taxes elsewhere because of this and earned a larger return. SLOPPY!!!!!!! want my money back
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is the best!! I have used Turbo Tax for years. It walks me through each section, asking me yes or no questions to simplify the process. I was able to take a picture of my W2 for easy loading. Turbo Tax never disappoints!!
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is Great Easy to navigate. Helped as much as possible. Great App
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo tax is awsome It's great. Very helpful and user friendly. Would recommend for everyone to use. Step by step help.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5874