TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Made me get premier The site is easy but they made me pay 69$ for fees and did not take the $30 off as stated
Date published: 2022-02-28
Rated 5 out of 5 by from Good Job Turbo Easy to use and great tech help if you are lost or confused.
Date published: 2022-02-28
Rated 5 out of 5 by from Way to go Turbo Tax Another year with Turbo Tax, that went as smooth as butter. It seemed a lot quicker this year than last year, getting through all of the questions. I loved the "auto fill" of pertinent info.
Date published: 2022-02-28
Rated 5 out of 5 by from Tried and True They always stay up to date, and they've been doing it longer than anybody else. I always come back to them each year and it's such an easy, user-friendly way to do it. And yes, I have recommended Turbo Tax to others and they like it too.
Date published: 2022-02-28
Rated 5 out of 5 by from Very Helpful I am thankful for the advice and support turbo tax has to offer. I always get super nervous when it comes to tax season and I always feel supported.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Smooth and clear. Loved it!!!!!! Definitely would refer
Date published: 2022-02-28
Rated 5 out of 5 by from EVERY YEAR CLEAR TURBO TAX HAS BEEN A FRIEND OF MINE FOR AT LEAST 9 YEARS AND HAS NEVER LET ME DOWN. EACH TIME GETS EASIER.
Date published: 2022-02-28
Rated 5 out of 5 by from great experience representative was extremely knowledgeable and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Second year. Price went DOWN ! Navigation went well. However, when entering data from investment institutions, I was advised on the phone to use the 'documents' tab, scan the 1099 forms, and download the file. Instead I was able to attach the PDF from my computer (easier). Also, data from a different investment institution was doadloaded directly by Turbotax (even easier). So this section needs clearer directions to navigate. Also, product does not explain why some data is ignored, e.g. foreign taxes paid. Overall, this is an excellent product at a very reasonable price.
Date published: 2022-02-28
Rated 5 out of 5 by from File Your Own Taxes through TurboTax!!! I usually have someone file my taxes and last year I decided to file on my own. It is very clear what theyre asking for and you have live experts you can chat with. You can also have an expert look over your taxes once youre done. I always get back the max amount whenever I file my taxes on my own because I know the things to look for for myself. Sometimes your tax expert dont look into your unique situation to get your max amount because its easier to do the bare minimum and get as many people as possible.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5869
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Made me get premier The site is easy but they made me pay 69$ for fees and did not take the $30 off as stated
Date published: 2022-02-28
Rated 5 out of 5 by from Good Job Turbo Easy to use and great tech help if you are lost or confused.
Date published: 2022-02-28
Rated 5 out of 5 by from Way to go Turbo Tax Another year with Turbo Tax, that went as smooth as butter. It seemed a lot quicker this year than last year, getting through all of the questions. I loved the "auto fill" of pertinent info.
Date published: 2022-02-28
Rated 5 out of 5 by from Tried and True They always stay up to date, and they've been doing it longer than anybody else. I always come back to them each year and it's such an easy, user-friendly way to do it. And yes, I have recommended Turbo Tax to others and they like it too.
Date published: 2022-02-28
Rated 5 out of 5 by from Very Helpful I am thankful for the advice and support turbo tax has to offer. I always get super nervous when it comes to tax season and I always feel supported.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Smooth and clear. Loved it!!!!!! Definitely would refer
Date published: 2022-02-28
Rated 5 out of 5 by from EVERY YEAR CLEAR TURBO TAX HAS BEEN A FRIEND OF MINE FOR AT LEAST 9 YEARS AND HAS NEVER LET ME DOWN. EACH TIME GETS EASIER.
Date published: 2022-02-28
Rated 5 out of 5 by from great experience representative was extremely knowledgeable and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Second year. Price went DOWN ! Navigation went well. However, when entering data from investment institutions, I was advised on the phone to use the 'documents' tab, scan the 1099 forms, and download the file. Instead I was able to attach the PDF from my computer (easier). Also, data from a different investment institution was doadloaded directly by Turbotax (even easier). So this section needs clearer directions to navigate. Also, product does not explain why some data is ignored, e.g. foreign taxes paid. Overall, this is an excellent product at a very reasonable price.
Date published: 2022-02-28
Rated 5 out of 5 by from File Your Own Taxes through TurboTax!!! I usually have someone file my taxes and last year I decided to file on my own. It is very clear what theyre asking for and you have live experts you can chat with. You can also have an expert look over your taxes once youre done. I always get back the max amount whenever I file my taxes on my own because I know the things to look for for myself. Sometimes your tax expert dont look into your unique situation to get your max amount because its easier to do the bare minimum and get as many people as possible.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5869