TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Each year they get worse! Last year was difficult, this year is no better. Clearly untested product. One page they ask for email address and gives an error of invalid character. In the mail option, I am not supposed to enter the address if it is the same as my filing address, but gives an error anyway!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo TurboTax has really been there to help me in knowing how and knowing what I need to do
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use app Every step was easy and intuitive. Would use again!
Date published: 2022-04-16
Rated 4 out of 5 by from Clear and easy to use Layout is easy on the eyes. Explanations for overly-complex aspects are concise and helpful.
Date published: 2022-04-16
Rated 5 out of 5 by from Excellent Excellent to fill tax return both federal and state
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is a big help with taxes Using for years. Had more problems this year than ever before.
Date published: 2022-04-16
Rated 5 out of 5 by from I USED THIS TURBO EVERY YEAR TO FILE THIS SOFTWARE EASY TO USE AND REASONBLY PRICED. NO ISSUE WITH EFILE FOR LAST 6 YEARS. VERY HELPFUL INFORMATION WHILE FILLING OUT FORM. WILL USE EVERYTIME I FILE TAX
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is just great It's easy, can grab information from other finance institute. No need to carry, request papers. It's just too good.
Date published: 2022-04-16
Rated 3 out of 5 by from Poor Navigation Caused Delays, Reduced Rating Poor ability to navigate within my own work progress. To look back, sometimes I had to go way back, with no way to bookmark where I had left off. To return to where I left off I had to redo every page again! In haste and frustration, it was easy to introduce errors to pages I had previously completed correctly.
Date published: 2022-04-16
Rated 1 out of 5 by from getting worse, prolly do HR block next year. I just want a simple program, All the auto answers point to giving money my money to other groups at the end. I want my money.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5869
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Each year they get worse! Last year was difficult, this year is no better. Clearly untested product. One page they ask for email address and gives an error of invalid character. In the mail option, I am not supposed to enter the address if it is the same as my filing address, but gives an error anyway!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo TurboTax has really been there to help me in knowing how and knowing what I need to do
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use app Every step was easy and intuitive. Would use again!
Date published: 2022-04-16
Rated 4 out of 5 by from Clear and easy to use Layout is easy on the eyes. Explanations for overly-complex aspects are concise and helpful.
Date published: 2022-04-16
Rated 5 out of 5 by from Excellent Excellent to fill tax return both federal and state
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is a big help with taxes Using for years. Had more problems this year than ever before.
Date published: 2022-04-16
Rated 5 out of 5 by from I USED THIS TURBO EVERY YEAR TO FILE THIS SOFTWARE EASY TO USE AND REASONBLY PRICED. NO ISSUE WITH EFILE FOR LAST 6 YEARS. VERY HELPFUL INFORMATION WHILE FILLING OUT FORM. WILL USE EVERYTIME I FILE TAX
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is just great It's easy, can grab information from other finance institute. No need to carry, request papers. It's just too good.
Date published: 2022-04-16
Rated 3 out of 5 by from Poor Navigation Caused Delays, Reduced Rating Poor ability to navigate within my own work progress. To look back, sometimes I had to go way back, with no way to bookmark where I had left off. To return to where I left off I had to redo every page again! In haste and frustration, it was easy to introduce errors to pages I had previously completed correctly.
Date published: 2022-04-16
Rated 1 out of 5 by from getting worse, prolly do HR block next year. I just want a simple program, All the auto answers point to giving money my money to other groups at the end. I want my money.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5869