TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax is Awesome!!! As my first time using Turbotax I have to admit the experience was excellent. Despite myself not being to tech-savvy I was able to navigate step by step as Turbotax guided me through the whole entire process. Also, the sales representative was respectful, patient, and overall professional. I highly recommend it! overall 10 out of 10 stars, thank you so much turbotax!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax makes filing EASY! My overall experience was great from the preparation to speaking to the tax consultant. For a first timer it was a great experience and I felt very reassured through the entire process.
Date published: 2022-03-02
Rated 5 out of 5 by from We SO appreciate TurboTax Easy-peasy for us as novices, lay people when it comes to taxes
Date published: 2022-03-02
Rated 4 out of 5 by from First Time E File Disappointed when EFile was rejected. Although the error message from IRS made no sense about AGI, which was in software, I noticed that the PIN for spouse was different. No idea where that number came from but definitely should be in the error check routine. Otherwise all good.
Date published: 2022-03-02
Rated 5 out of 5 by from AWESOME HELP Worked with Grace and she was big help. I was stuck on an issue for 2 days and she helped in 5 minutes.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome! ‘‘Twas a breeze answered my questions quickly very great
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome Quick and easy. Like how checked for more money that was awesome
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is the best I’ve used turbo tax for the 3 years now and has never had any problems. It’s Quick and easy to use and help as always one click away
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax 2012 Again excellent product except that again I have been unable to advance individual pages on my MAC-completely updated version. Extremely frustrating!!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Easy, Simple, Intuitive This program makes it so easy for me to ensure that I am getting all the refund or cost of taxes that I should have. I have had my taxes done by a professional and compared them to what Turbo Tax provides and they were exactly the same but at more than half of the cost when I go with Turbo Tax.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5850
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Awesome!!! As my first time using Turbotax I have to admit the experience was excellent. Despite myself not being to tech-savvy I was able to navigate step by step as Turbotax guided me through the whole entire process. Also, the sales representative was respectful, patient, and overall professional. I highly recommend it! overall 10 out of 10 stars, thank you so much turbotax!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax makes filing EASY! My overall experience was great from the preparation to speaking to the tax consultant. For a first timer it was a great experience and I felt very reassured through the entire process.
Date published: 2022-03-02
Rated 5 out of 5 by from We SO appreciate TurboTax Easy-peasy for us as novices, lay people when it comes to taxes
Date published: 2022-03-02
Rated 4 out of 5 by from First Time E File Disappointed when EFile was rejected. Although the error message from IRS made no sense about AGI, which was in software, I noticed that the PIN for spouse was different. No idea where that number came from but definitely should be in the error check routine. Otherwise all good.
Date published: 2022-03-02
Rated 5 out of 5 by from AWESOME HELP Worked with Grace and she was big help. I was stuck on an issue for 2 days and she helped in 5 minutes.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome! ‘‘Twas a breeze answered my questions quickly very great
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome Quick and easy. Like how checked for more money that was awesome
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is the best I’ve used turbo tax for the 3 years now and has never had any problems. It’s Quick and easy to use and help as always one click away
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax 2012 Again excellent product except that again I have been unable to advance individual pages on my MAC-completely updated version. Extremely frustrating!!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Easy, Simple, Intuitive This program makes it so easy for me to ensure that I am getting all the refund or cost of taxes that I should have. I have had my taxes done by a professional and compared them to what Turbo Tax provides and they were exactly the same but at more than half of the cost when I go with Turbo Tax.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5850