TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from TurboTax is incredibly unessecary This service, while claiming to be convenient, is the most disingenuous in doing so. It constantly pushes its unnecessary services and does its best to hide the ways to save money. All this, mind you, for something the IRS already does for us (and for free at that) just so they can make a quick buck off those who are unaware of how simple United State Tax policy actually is and/or those who are unable to file on their own.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is smooth and convenient! The website is easy and seamless. Doing my taxes was stressful in the past but TurboTax makes it a breeze now!
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience First time using Turbo Tax. It was not only easy, but I was shocked when I saw my return. I didn't think I was going to get such a big return, but Turbo Tax found a standard deduction I missed doing taxes myself. I even verified that it was right, and a live agent told me everything was accurate. It was the easiest process.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing I suggest get the live especially if your self employed
Date published: 2022-02-28
Rated 5 out of 5 by from Had to pay more but appreciate Turbo Tax's explana I received a vested retirement bonus from a former employer and rolled into my ROTH IRA. I paid Federal Taxes at that time. Later when I filed my taxes, my State Taxes were incredibly high but I didn't know why, as I had started a new job this last year. Regardless, I would not have understood what was occurring without Marcus's help from Turbo Tax. The State of CA applied the tax then deducted my State return before charging me more then usual. Many thanks Turbo Tax and Marcus!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great Easy to follow as long as you have all of your documentation. You can finish your taxes in a couple of hours.
Date published: 2022-02-28
Rated 5 out of 5 by from Great to use So easy to use! Very impressed with the ease of this program
Date published: 2022-02-28
Rated 5 out of 5 by from EXCELLENT FOR MY FIRST TIME EASIER THAN I THOUGHT. PROCESS WAS LESS TIME CONSUMING THAN EXPECTED.
Date published: 2022-02-28
Rated 5 out of 5 by from Greatest product ever Amazing experience - super easy. Look forward to it every year
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes are grueling...this makes it less grueling Overall, it went as smoothly as possible. When I needed help, Walida got online with me within minutes and talked me through what was confusing me. Really appreciated her help and good nature. Taxes are always a pain, but at least TurboTax takes a lot of the frustration out of the process.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5847
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is incredibly unessecary This service, while claiming to be convenient, is the most disingenuous in doing so. It constantly pushes its unnecessary services and does its best to hide the ways to save money. All this, mind you, for something the IRS already does for us (and for free at that) just so they can make a quick buck off those who are unaware of how simple United State Tax policy actually is and/or those who are unable to file on their own.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is smooth and convenient! The website is easy and seamless. Doing my taxes was stressful in the past but TurboTax makes it a breeze now!
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience First time using Turbo Tax. It was not only easy, but I was shocked when I saw my return. I didn't think I was going to get such a big return, but Turbo Tax found a standard deduction I missed doing taxes myself. I even verified that it was right, and a live agent told me everything was accurate. It was the easiest process.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing I suggest get the live especially if your self employed
Date published: 2022-02-28
Rated 5 out of 5 by from Had to pay more but appreciate Turbo Tax's explana I received a vested retirement bonus from a former employer and rolled into my ROTH IRA. I paid Federal Taxes at that time. Later when I filed my taxes, my State Taxes were incredibly high but I didn't know why, as I had started a new job this last year. Regardless, I would not have understood what was occurring without Marcus's help from Turbo Tax. The State of CA applied the tax then deducted my State return before charging me more then usual. Many thanks Turbo Tax and Marcus!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great Easy to follow as long as you have all of your documentation. You can finish your taxes in a couple of hours.
Date published: 2022-02-28
Rated 5 out of 5 by from Great to use So easy to use! Very impressed with the ease of this program
Date published: 2022-02-28
Rated 5 out of 5 by from EXCELLENT FOR MY FIRST TIME EASIER THAN I THOUGHT. PROCESS WAS LESS TIME CONSUMING THAN EXPECTED.
Date published: 2022-02-28
Rated 5 out of 5 by from Greatest product ever Amazing experience - super easy. Look forward to it every year
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes are grueling...this makes it less grueling Overall, it went as smoothly as possible. When I needed help, Walida got online with me within minutes and talked me through what was confusing me. Really appreciated her help and good nature. Taxes are always a pain, but at least TurboTax takes a lot of the frustration out of the process.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5847