TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful app Great and so easy to do!!!! I would recommend anyone to use
Date published: 2022-03-02
Rated 5 out of 5 by from Very user friendly really easy and user friendly for small businesses
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is great. I was matched with a turbo tax expert. Nancy kept me informed and worked hard to get the best result for me.
Date published: 2022-03-02
Rated 3 out of 5 by from Turbo Tax needs to make it more friendly user For stocks: I feel it would much easier if all the stocks purchased in the year and next to the stock there were two columns one for short term capital gains and one long term capital gains. Then we would just check each sell short or long term capital gains. It took me 3 days to this,,time consuming. Also if there was assistance with terminology since we are not CPA's without charging.
Date published: 2022-03-02
Rated 3 out of 5 by from customer service lacking Had an issue with the direct deposit on the refund. Program kept going into a loop and would not accept the bank information. I had to wait 2 plus weeks for Turbo tax to get it fixed.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax Super easy and easy to understand! I was able to put in all of my info very easily
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax is an excellent software. Turbo Tax is easy to use. The questions are clear and understandable. Have used the product for 10 years and it does everything you need. I file returns for myself and my whole family with it.
Date published: 2022-03-02
Rated 5 out of 5 by from BEst Service Makes it super ease. 8th year using TurboTax. Took me 45 minutes with multiple sources of income.
Date published: 2022-03-02
Rated 4 out of 5 by from Just OK I have used turbo-tax for 5 yrs now. 1st time with a tax expert. While Dave was great there were added fees for the states i didnt know about. then on check-out i had a 20% voucher i did not see shere to use. So my $249.00 service wound out costing $357.00 Bummer
Date published: 2022-03-02
Rated 3 out of 5 by from good I don't understand why I have to write a review that contains more than 32 characters, this is not good
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5843
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful app Great and so easy to do!!!! I would recommend anyone to use
Date published: 2022-03-02
Rated 5 out of 5 by from Very user friendly really easy and user friendly for small businesses
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is great. I was matched with a turbo tax expert. Nancy kept me informed and worked hard to get the best result for me.
Date published: 2022-03-02
Rated 3 out of 5 by from Turbo Tax needs to make it more friendly user For stocks: I feel it would much easier if all the stocks purchased in the year and next to the stock there were two columns one for short term capital gains and one long term capital gains. Then we would just check each sell short or long term capital gains. It took me 3 days to this,,time consuming. Also if there was assistance with terminology since we are not CPA's without charging.
Date published: 2022-03-02
Rated 3 out of 5 by from customer service lacking Had an issue with the direct deposit on the refund. Program kept going into a loop and would not accept the bank information. I had to wait 2 plus weeks for Turbo tax to get it fixed.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax Super easy and easy to understand! I was able to put in all of my info very easily
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax is an excellent software. Turbo Tax is easy to use. The questions are clear and understandable. Have used the product for 10 years and it does everything you need. I file returns for myself and my whole family with it.
Date published: 2022-03-02
Rated 5 out of 5 by from BEst Service Makes it super ease. 8th year using TurboTax. Took me 45 minutes with multiple sources of income.
Date published: 2022-03-02
Rated 4 out of 5 by from Just OK I have used turbo-tax for 5 yrs now. 1st time with a tax expert. While Dave was great there were added fees for the states i didnt know about. then on check-out i had a 20% voucher i did not see shere to use. So my $249.00 service wound out costing $357.00 Bummer
Date published: 2022-03-02
Rated 3 out of 5 by from good I don't understand why I have to write a review that contains more than 32 characters, this is not good
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5843