TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Used for years and just keeps getting better I've been using Turbo Tax for years and it just keeps getting better. I like the way it automatically pulls in my W-2's and the prompts help me to figure out things I may have missed. I like how you can switch back and forth between forms and input screen, it helps to clarify things.
Date published: 2022-03-02
Rated 2 out of 5 by from Worried Two thing popped up during CA filing that I had no idea what to do. One was about Investment income....and gave 2 numbers in the question related to my return, and the other was about adjusted gross income. These applied to Forms that my CPA would never have submitted to the government.
Date published: 2022-03-02
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax "Walk Through" steps are great and gives me peace of mind. My only complaint is in Ohio State Tax prep; in payment options, it lists credit card payment as an option, but on the payment selection page credit card payment is not presented. Please fix for next year.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is easy to use and great Turbo tax is great and easy to use, been using it for years. i've never needed the live help but its nice to know its right there
Date published: 2022-03-02
Rated 5 out of 5 by from turbo tax is the bomb very easy and they walk you thru step by step This was by far a great experience
Date published: 2022-03-02
Rated 3 out of 5 by from it was ok dont really understand taxes but it worked i hope!
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is so easy They really do make it easy to file your taxes. Everything is step by step and they have explanations for any questions or decision you make.
Date published: 2022-03-02
Rated 5 out of 5 by from Wonderul experience Sarah was great and very helpful. I'm so thankful to have someone help me with my taxes
Date published: 2022-03-02
Rated 5 out of 5 by from Easy to Use. Nice to have the options to follow the guided inputting process or choose to enter inputs by yourself.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is Great! Easy to use. I got the help that I needed. Would Recommend to others!
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Used for years and just keeps getting better I've been using Turbo Tax for years and it just keeps getting better. I like the way it automatically pulls in my W-2's and the prompts help me to figure out things I may have missed. I like how you can switch back and forth between forms and input screen, it helps to clarify things.
Date published: 2022-03-02
Rated 2 out of 5 by from Worried Two thing popped up during CA filing that I had no idea what to do. One was about Investment income....and gave 2 numbers in the question related to my return, and the other was about adjusted gross income. These applied to Forms that my CPA would never have submitted to the government.
Date published: 2022-03-02
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax "Walk Through" steps are great and gives me peace of mind. My only complaint is in Ohio State Tax prep; in payment options, it lists credit card payment as an option, but on the payment selection page credit card payment is not presented. Please fix for next year.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is easy to use and great Turbo tax is great and easy to use, been using it for years. i've never needed the live help but its nice to know its right there
Date published: 2022-03-02
Rated 5 out of 5 by from turbo tax is the bomb very easy and they walk you thru step by step This was by far a great experience
Date published: 2022-03-02
Rated 3 out of 5 by from it was ok dont really understand taxes but it worked i hope!
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is so easy They really do make it easy to file your taxes. Everything is step by step and they have explanations for any questions or decision you make.
Date published: 2022-03-02
Rated 5 out of 5 by from Wonderul experience Sarah was great and very helpful. I'm so thankful to have someone help me with my taxes
Date published: 2022-03-02
Rated 5 out of 5 by from Easy to Use. Nice to have the options to follow the guided inputting process or choose to enter inputs by yourself.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is Great! Easy to use. I got the help that I needed. Would Recommend to others!
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5842