TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is Awesome It was easy and I love all your explanations in detail, it was very helpful!
Date published: 2022-02-28
Rated 3 out of 5 by from Too Much Extra-ness The live expert my wife spoke to on Friday was very helpful. My experience with the process was not well in that there were extra fees on something that should not have been in my opinion since and tons of uncalled for reviews of the same information too many times. Overall my wife loves turbo tax so i deal but I don't think every step was needed to complete this process.
Date published: 2022-02-28
Rated 4 out of 5 by from For the most part good experience I love using Turbo tax but I did notice the very slow loading times and it froze a couple times which made had to go back and start over but other than that - very easy to use and navigate.
Date published: 2022-02-28
Rated 5 out of 5 by from Wow… Great! The filing process is straightforward and fairly quick!
Date published: 2022-02-28
Rated 5 out of 5 by from Easy & Helpful Much prefer TurboTax to HR Block..Turbo was more helpful as to the answers given when I was unsure. The whole process was easy and understandable and didn't take long.
Date published: 2022-02-28
Rated 1 out of 5 by from Railroaded into fees. With no free filing system anymore, you are forced to use high fee services to file your taxes through TurboTax. It is painful to see any refund chipped away by two or even three sets of fees. There were so many fees on my 2021 return that I could not pay *with* my return, instead, I was forced to pay for the filing via credit card because the fees outpaced the return itself.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is awesome It is a fast an easy app to use an I recommend this app service to everyone
Date published: 2022-02-28
Rated 5 out of 5 by from Great Very easy to use and user friendly. I liked it a lot and will use again
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Keeps Getting Better and Better! Like the new, easy, detailed format. Very helpful with expert advise and assistance.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo was good Had a good time with them they help me a a lot thanks
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5821
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome It was easy and I love all your explanations in detail, it was very helpful!
Date published: 2022-02-28
Rated 3 out of 5 by from Too Much Extra-ness The live expert my wife spoke to on Friday was very helpful. My experience with the process was not well in that there were extra fees on something that should not have been in my opinion since and tons of uncalled for reviews of the same information too many times. Overall my wife loves turbo tax so i deal but I don't think every step was needed to complete this process.
Date published: 2022-02-28
Rated 4 out of 5 by from For the most part good experience I love using Turbo tax but I did notice the very slow loading times and it froze a couple times which made had to go back and start over but other than that - very easy to use and navigate.
Date published: 2022-02-28
Rated 5 out of 5 by from Wow… Great! The filing process is straightforward and fairly quick!
Date published: 2022-02-28
Rated 5 out of 5 by from Easy & Helpful Much prefer TurboTax to HR Block..Turbo was more helpful as to the answers given when I was unsure. The whole process was easy and understandable and didn't take long.
Date published: 2022-02-28
Rated 1 out of 5 by from Railroaded into fees. With no free filing system anymore, you are forced to use high fee services to file your taxes through TurboTax. It is painful to see any refund chipped away by two or even three sets of fees. There were so many fees on my 2021 return that I could not pay *with* my return, instead, I was forced to pay for the filing via credit card because the fees outpaced the return itself.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is awesome It is a fast an easy app to use an I recommend this app service to everyone
Date published: 2022-02-28
Rated 5 out of 5 by from Great Very easy to use and user friendly. I liked it a lot and will use again
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Keeps Getting Better and Better! Like the new, easy, detailed format. Very helpful with expert advise and assistance.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo was good Had a good time with them they help me a a lot thanks
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5821