TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from great for years Just filed with turbotax and had a great experience as always. Last year I tried both turbotax and taxcut. I found errors in both and got free filing from both. but it took taxcut weeks of delays and arguing. Turbotax acknowledge the issue and fixed the software right away. Great service and better than the competition
Date published: 2021-03-17
Rated 3 out of 5 by from Good, but Good product, but 1. overpriced 2. many areas where the questions are not appropriate.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is very easy and fun to do by yourself. And its FREE you can't bet that. I Love it!
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is very straightforward and easy to use The only problem I had was uploading the info from my bank and lender. they were not in your system so I had to upload e-copies of my forms.
Date published: 2021-03-17
Rated 5 out of 5 by from Thank you! helpful and im thankful for it! tax professionals at their best
Date published: 2021-03-17
Rated 2 out of 5 by from mehhhh TurboTax is pretty easy to use. What I dont like is that they say its "Free" but then out of nowhere they tell you that you have a "special circumstance" and now you have to pay $60 for some Deluxe version. You also have to pay an additional $40 to have the cost of filing taken out with your return. Its a bunch of hidden crap if you ask me. I've used Turbotax since I have been filing my taxes but with those things this year I will look elsewhere next year.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy to USe Product was easy and clear with helpful tips and facts
Date published: 2021-03-17
Rated 4 out of 5 by from Does the job. Sometimes the questions are not entirely explanatory. Like the one about an IRA distribution. It is not obvious when both an RMD and a Roth conversion are included in the distribution what you are supposed to do. I have to continue waiting to see when or if both my RMD and Roth conversion will be handled. If the question about a distribution simply provided a checkbox of what the distribution consisted of it would be obvious up front.
Date published: 2021-03-17
Rated 4 out of 5 by from TURBOTAX IS GREAT TO WORK WITH TURBO TAX WAS FANTASTIC TO WORK WITH UNTIL I GOT TO THE END AND ATTEMPTED TO PRINT A COPY OF MY RETURN. THE PRINT BUTTON WAS NOT OBVIOUS TO ME AND CAUSED SOMEWHAT OF A PANIC ON MY PART. I EVENTUALLY FOUND THE PRINT BUTTON AND PRINTED MY COPY. ALL WENT WELL AFTER THAT. PLEASE KEEP UP THE GREAT WORK ON YOUR PRODUCT
Date published: 2021-03-17
Rated 5 out of 5 by from Amazing.... Thank you Turbo Tax So easy, free as I am active military I truly appreciate!
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5820
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great for years Just filed with turbotax and had a great experience as always. Last year I tried both turbotax and taxcut. I found errors in both and got free filing from both. but it took taxcut weeks of delays and arguing. Turbotax acknowledge the issue and fixed the software right away. Great service and better than the competition
Date published: 2021-03-17
Rated 3 out of 5 by from Good, but Good product, but 1. overpriced 2. many areas where the questions are not appropriate.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is very easy and fun to do by yourself. And its FREE you can't bet that. I Love it!
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is very straightforward and easy to use The only problem I had was uploading the info from my bank and lender. they were not in your system so I had to upload e-copies of my forms.
Date published: 2021-03-17
Rated 5 out of 5 by from Thank you! helpful and im thankful for it! tax professionals at their best
Date published: 2021-03-17
Rated 2 out of 5 by from mehhhh TurboTax is pretty easy to use. What I dont like is that they say its "Free" but then out of nowhere they tell you that you have a "special circumstance" and now you have to pay $60 for some Deluxe version. You also have to pay an additional $40 to have the cost of filing taken out with your return. Its a bunch of hidden crap if you ask me. I've used Turbotax since I have been filing my taxes but with those things this year I will look elsewhere next year.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy to USe Product was easy and clear with helpful tips and facts
Date published: 2021-03-17
Rated 4 out of 5 by from Does the job. Sometimes the questions are not entirely explanatory. Like the one about an IRA distribution. It is not obvious when both an RMD and a Roth conversion are included in the distribution what you are supposed to do. I have to continue waiting to see when or if both my RMD and Roth conversion will be handled. If the question about a distribution simply provided a checkbox of what the distribution consisted of it would be obvious up front.
Date published: 2021-03-17
Rated 4 out of 5 by from TURBOTAX IS GREAT TO WORK WITH TURBO TAX WAS FANTASTIC TO WORK WITH UNTIL I GOT TO THE END AND ATTEMPTED TO PRINT A COPY OF MY RETURN. THE PRINT BUTTON WAS NOT OBVIOUS TO ME AND CAUSED SOMEWHAT OF A PANIC ON MY PART. I EVENTUALLY FOUND THE PRINT BUTTON AND PRINTED MY COPY. ALL WENT WELL AFTER THAT. PLEASE KEEP UP THE GREAT WORK ON YOUR PRODUCT
Date published: 2021-03-17
Rated 5 out of 5 by from Amazing.... Thank you Turbo Tax So easy, free as I am active military I truly appreciate!
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5820