TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax takes you step by step to do the taxes. Turbo Tax makes less stressful the process of filling the tax forms
Date published: 2022-03-02
Rated 1 out of 5 by from extra fee's Forgot about the extra 25.00 fee for state taxes. Totally a money grab
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is amazing! Turbotax is easy to use and quick to answer questions if confused!
Date published: 2022-03-02
Rated 5 out of 5 by from I’m Happy I was not sure this was going to work for me this year but I am happy and glad I went with my instinct and did it anyway and I am very pleased with the outcome
Date published: 2022-03-02
Rated 5 out of 5 by from Pretty simple...if you take the time It takes some time, but worth it. Always had a good experience
Date published: 2022-03-02
Rated 1 out of 5 by from Very disappointed in the 2021 Turbo Tax program. Each time I signed into my return I was requested to create a Turbo Tax/Intuit account. I preferred not to create an account. However there was no way to check a box for "Do Not Show This Message Again." Very annoying! Secondly I was not able to automatically download data from my Schwab account without creating an account with Intuit. In prior years I selected automatically download data and was not required to create an Intuit account. I feel that Intuit wants to harvest the maximum information it can from me. Even though I was ready to file mid February 2022, I was delayed in filing until after February because Turbo Tax erroneously said that the foreign tax credit Form 1116 was not yet available from the IRS so I had to wait. This was not true because IRS Form 1116 had been available for a significant period of time prior to the end of February. I have been a Turbo Tax customer for over 12 years but 2021 was the last year.
Date published: 2022-03-02
Rated 5 out of 5 by from Easy and free I use it every year because I am a dependent and don't have many other expenses so I can use the free one
Date published: 2022-03-02
Rated 2 out of 5 by from TurboTax Review I am extremely disappointed that the Turbo Tax Business does not have the capability to upload investment sales. I spent over an hour on the phone with your help desk only to find out that it doesn't have the ability to do that. BIG NEGATIVE FOR THIS PROGRAM!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is well-organized and easy to use! Turbo Tax provides enough instruction and access to resources to make a difficult process easy to understand. I can complete my return with confidence that it is correct!
Date published: 2022-03-02
Rated 2 out of 5 by from Using since 1991 (Starting with Macintax) Using the product is frustrating - but I have been using it so long I hate to give up. I wanted to apply state refund to next year's estimated taxes. The cell would not enter it - I had to spend 10 minutes with the idiot auto-receptionist, and 20 minutes with the real person to find out that I can only do it by using EASY STEP. YOU COULD HAVE TOLD ME THAT AND SAVE US BOTH A LOT OF TIME.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5818
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax takes you step by step to do the taxes. Turbo Tax makes less stressful the process of filling the tax forms
Date published: 2022-03-02
Rated 1 out of 5 by from extra fee's Forgot about the extra 25.00 fee for state taxes. Totally a money grab
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is amazing! Turbotax is easy to use and quick to answer questions if confused!
Date published: 2022-03-02
Rated 5 out of 5 by from I’m Happy I was not sure this was going to work for me this year but I am happy and glad I went with my instinct and did it anyway and I am very pleased with the outcome
Date published: 2022-03-02
Rated 5 out of 5 by from Pretty simple...if you take the time It takes some time, but worth it. Always had a good experience
Date published: 2022-03-02
Rated 1 out of 5 by from Very disappointed in the 2021 Turbo Tax program. Each time I signed into my return I was requested to create a Turbo Tax/Intuit account. I preferred not to create an account. However there was no way to check a box for "Do Not Show This Message Again." Very annoying! Secondly I was not able to automatically download data from my Schwab account without creating an account with Intuit. In prior years I selected automatically download data and was not required to create an Intuit account. I feel that Intuit wants to harvest the maximum information it can from me. Even though I was ready to file mid February 2022, I was delayed in filing until after February because Turbo Tax erroneously said that the foreign tax credit Form 1116 was not yet available from the IRS so I had to wait. This was not true because IRS Form 1116 had been available for a significant period of time prior to the end of February. I have been a Turbo Tax customer for over 12 years but 2021 was the last year.
Date published: 2022-03-02
Rated 5 out of 5 by from Easy and free I use it every year because I am a dependent and don't have many other expenses so I can use the free one
Date published: 2022-03-02
Rated 2 out of 5 by from TurboTax Review I am extremely disappointed that the Turbo Tax Business does not have the capability to upload investment sales. I spent over an hour on the phone with your help desk only to find out that it doesn't have the ability to do that. BIG NEGATIVE FOR THIS PROGRAM!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is well-organized and easy to use! Turbo Tax provides enough instruction and access to resources to make a difficult process easy to understand. I can complete my return with confidence that it is correct!
Date published: 2022-03-02
Rated 2 out of 5 by from Using since 1991 (Starting with Macintax) Using the product is frustrating - but I have been using it so long I hate to give up. I wanted to apply state refund to next year's estimated taxes. The cell would not enter it - I had to spend 10 minutes with the idiot auto-receptionist, and 20 minutes with the real person to find out that I can only do it by using EASY STEP. YOU COULD HAVE TOLD ME THAT AND SAVE US BOTH A LOT OF TIME.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5818