TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Good Support, but Intentionally Difficult Filing The people I've interacted with have been excellent and helpful. However, the more complex your return, the more incentivized you are to pay more money for hands-on service, rather than automated or free support for complex tax situations.
Date published: 2022-02-28
Rated 5 out of 5 by from Have used TurboTax for years! Once again, TurboTax has exceeded other software programs that allow taxes to be done on-line. The only beef I have this year is that I did not get an email showing that my completed taxes had been accepted by the IRS. Bummer! I had to reload the program to find out!
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and Thorough I am relatively new to doing my own taxes and Turbo Tax made it straightforward and efficient.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBOTAX IS EXCELLENT Turbotax is an excellent user friendly software to prepare your individual tax returns.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Easy to use. Had no issues. I hope all this works out
Date published: 2022-02-28
Rated 1 out of 5 by from Totally Disappointed Unable to e-file my MD state return do to form 8582 issue. No information TurboTax as to when the issue would be resolved either. Never had a problem with them in the past but this issue makes me not want to use them again. Will be changing to another software next year!
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to Use But Needs Improvement on Dowloads! I think the TurboTax program is well written and is easy to use as it steps through the 1065 tax form. The depreciation wording can be a little confusing when adding assets to the depreciation schedule. But my biggest complaint is that you cannot e-file the state form. Also, once the Business tax program was installed, I was not able to load my Home and Business program on the same computer.
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty Easy Federal was pretty straightforward TurboTax did import my W-2 wrong and it took me a minute to figure out what happened. Also, It took me a minute to find the energy credit on the state return.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax online is Awesome! Very easy and fast. Extremely user friendly and free!
Date published: 2022-02-28
Rated 4 out of 5 by from Simple The whole process was pretty helpful for the most part, just a few confusing parts as they were new to my situation and wasn't totally sure if I was entering it correctly. A live expert helped very quickly and solved my questions
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5818
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good Support, but Intentionally Difficult Filing The people I've interacted with have been excellent and helpful. However, the more complex your return, the more incentivized you are to pay more money for hands-on service, rather than automated or free support for complex tax situations.
Date published: 2022-02-28
Rated 5 out of 5 by from Have used TurboTax for years! Once again, TurboTax has exceeded other software programs that allow taxes to be done on-line. The only beef I have this year is that I did not get an email showing that my completed taxes had been accepted by the IRS. Bummer! I had to reload the program to find out!
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and Thorough I am relatively new to doing my own taxes and Turbo Tax made it straightforward and efficient.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBOTAX IS EXCELLENT Turbotax is an excellent user friendly software to prepare your individual tax returns.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Easy to use. Had no issues. I hope all this works out
Date published: 2022-02-28
Rated 1 out of 5 by from Totally Disappointed Unable to e-file my MD state return do to form 8582 issue. No information TurboTax as to when the issue would be resolved either. Never had a problem with them in the past but this issue makes me not want to use them again. Will be changing to another software next year!
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to Use But Needs Improvement on Dowloads! I think the TurboTax program is well written and is easy to use as it steps through the 1065 tax form. The depreciation wording can be a little confusing when adding assets to the depreciation schedule. But my biggest complaint is that you cannot e-file the state form. Also, once the Business tax program was installed, I was not able to load my Home and Business program on the same computer.
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty Easy Federal was pretty straightforward TurboTax did import my W-2 wrong and it took me a minute to figure out what happened. Also, It took me a minute to find the energy credit on the state return.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax online is Awesome! Very easy and fast. Extremely user friendly and free!
Date published: 2022-02-28
Rated 4 out of 5 by from Simple The whole process was pretty helpful for the most part, just a few confusing parts as they were new to my situation and wasn't totally sure if I was entering it correctly. A live expert helped very quickly and solved my questions
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5818