TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from excellent Excellent and thorough services, I have used Turbo tax for the last 14 years
Date published: 2021-03-17
Rated 4 out of 5 by from Good Program Overall it is a good program. There are many aspects within the program that are very irritating. For example. The scroll does not work on any of the drop downs. It can be very slow. Please drop "I know it's longer than a moment" at the beginning. Why do I have to update every time I start the program.
Date published: 2021-03-17
Rated 5 out of 5 by from Quiet and works great. Great product and easy to use. Any questions are answered.
Date published: 2021-03-17
Rated 5 out of 5 by from Always Turbo Tax!! I honestly have no idea how long I have been filing via Turbo Tax but this year was no different. I thought with unemployment and stimulus - so many changes to my taxes and income - I would be unable to follow along with Turbo Tax. They made is so very easy and everything was explained!! Loved that I could file through Turbo Tax - easy and quick!!
Date published: 2021-03-17
Rated 5 out of 5 by from Great way to file taxes Super easy way to file taxes for free!!!!!........
Date published: 2021-03-17
Rated 5 out of 5 by from Thank you! I am a college student and appreciate you offering me high quality, free tax service. Your product is easy to use and the ability to roll over data from the prior year is awesome!
Date published: 2021-03-17
Rated 2 out of 5 by from Not user friendly Back-and-forth when it comes to being able to properly and put information in the correct department and if you mess up then it takes a long time to get back on track in you have to search in the section to find how to restart a tax return unfortunately it was too late and I have to go back out delete everything and stuff and again and again so just not very user-friendly
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo tax was fast and easy The process was fast and easy. Everything was explained and made it very easy to enter correct information.simple.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax is super rad. :) So, I've never filed my own taxes before, and this really helped me to understand what was going on, and how to file them. It was really easy. I really appreciated Felisa helping me.
Date published: 2021-03-17
Rated 1 out of 5 by from None None to review here at all. Thanks have a great day
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5817
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from excellent Excellent and thorough services, I have used Turbo tax for the last 14 years
Date published: 2021-03-17
Rated 4 out of 5 by from Good Program Overall it is a good program. There are many aspects within the program that are very irritating. For example. The scroll does not work on any of the drop downs. It can be very slow. Please drop "I know it's longer than a moment" at the beginning. Why do I have to update every time I start the program.
Date published: 2021-03-17
Rated 5 out of 5 by from Quiet and works great. Great product and easy to use. Any questions are answered.
Date published: 2021-03-17
Rated 5 out of 5 by from Always Turbo Tax!! I honestly have no idea how long I have been filing via Turbo Tax but this year was no different. I thought with unemployment and stimulus - so many changes to my taxes and income - I would be unable to follow along with Turbo Tax. They made is so very easy and everything was explained!! Loved that I could file through Turbo Tax - easy and quick!!
Date published: 2021-03-17
Rated 5 out of 5 by from Great way to file taxes Super easy way to file taxes for free!!!!!........
Date published: 2021-03-17
Rated 5 out of 5 by from Thank you! I am a college student and appreciate you offering me high quality, free tax service. Your product is easy to use and the ability to roll over data from the prior year is awesome!
Date published: 2021-03-17
Rated 2 out of 5 by from Not user friendly Back-and-forth when it comes to being able to properly and put information in the correct department and if you mess up then it takes a long time to get back on track in you have to search in the section to find how to restart a tax return unfortunately it was too late and I have to go back out delete everything and stuff and again and again so just not very user-friendly
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo tax was fast and easy The process was fast and easy. Everything was explained and made it very easy to enter correct information.simple.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax is super rad. :) So, I've never filed my own taxes before, and this really helped me to understand what was going on, and how to file them. It was really easy. I really appreciated Felisa helping me.
Date published: 2021-03-17
Rated 1 out of 5 by from None None to review here at all. Thanks have a great day
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5817