TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from I was ripped off. I bought the Deluxe edition via Amazon. It was stuck in 2018. I filled in all the info in the hope that I could fix it, but I could reach NO ONE. I won't use it again. An accountant would have cost less.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy process First-time user, I was unsure of the process or the security, but after a few questions, I felt better about the process. My accountant at TurboTax was professional and communicated quickly. I will use them again.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax is great easy to use, very quick, reliable. will be using again next year.
Date published: 2022-03-03
Rated 3 out of 5 by from NOT HAPPY I FILED MY TAXES BACK IN FEB AND HAVE ALREADY RECIEVED MY REFUND FROM FED - AND MAIL CHECK TO STATE - i WAS CHECKING ON MY STATE RETURN AND DISCOVERED THAT MY TAX RETURNS WERE NOT ON MY COMPUTER. I HAD TO REENTER
Date published: 2022-03-03
Rated 5 out of 5 by from I have been using Turbo Tax for years and love it! It is so user friendly, and it gets better every year.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Experience Turbo Tax was quick & easy to use This was an awesome experience
Date published: 2022-03-03
Rated 3 out of 5 by from disappointing this year I could not file electronically as it insisted there was an error in Social Security payments when there was no error--quadruple checked, so I had to file it by mail
Date published: 2022-03-03
Rated 5 out of 5 by from turbo tax is the best fast and very detailed and it was very easy to fill out all the information
Date published: 2022-03-03
Rated 5 out of 5 by from YEAAAAA Turbotax has made my life easy and I love the software.
Date published: 2022-03-03
Rated 4 out of 5 by from Quick and Easy TT Live expert was really helpful. Shored up my nagging question in seconds. Glad I asked!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5814
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I was ripped off. I bought the Deluxe edition via Amazon. It was stuck in 2018. I filled in all the info in the hope that I could fix it, but I could reach NO ONE. I won't use it again. An accountant would have cost less.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy process First-time user, I was unsure of the process or the security, but after a few questions, I felt better about the process. My accountant at TurboTax was professional and communicated quickly. I will use them again.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax is great easy to use, very quick, reliable. will be using again next year.
Date published: 2022-03-03
Rated 3 out of 5 by from NOT HAPPY I FILED MY TAXES BACK IN FEB AND HAVE ALREADY RECIEVED MY REFUND FROM FED - AND MAIL CHECK TO STATE - i WAS CHECKING ON MY STATE RETURN AND DISCOVERED THAT MY TAX RETURNS WERE NOT ON MY COMPUTER. I HAD TO REENTER
Date published: 2022-03-03
Rated 5 out of 5 by from I have been using Turbo Tax for years and love it! It is so user friendly, and it gets better every year.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Experience Turbo Tax was quick & easy to use This was an awesome experience
Date published: 2022-03-03
Rated 3 out of 5 by from disappointing this year I could not file electronically as it insisted there was an error in Social Security payments when there was no error--quadruple checked, so I had to file it by mail
Date published: 2022-03-03
Rated 5 out of 5 by from turbo tax is the best fast and very detailed and it was very easy to fill out all the information
Date published: 2022-03-03
Rated 5 out of 5 by from YEAAAAA Turbotax has made my life easy and I love the software.
Date published: 2022-03-03
Rated 4 out of 5 by from Quick and Easy TT Live expert was really helpful. Shored up my nagging question in seconds. Glad I asked!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5814