TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Love Turbotax Brought things to my attention that I didn't realize
Date published: 2021-03-19
Rated 5 out of 5 by from cool i was really happy to file my turbo tax, it really amazing thanks alot for your service
Date published: 2021-03-19
Rated 5 out of 5 by from very thogrough, terrific i thought it was real good and professional thank you very much
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo Tax can be frustrating Filling out this year's taxes online was not as simple as in past years. Also, when it came time to finalize the return and I was asked to refer to my 2019 tax return, Turbo had no record of it even though I have used Turbo to file my taxes every year since 2017...and records were apparently on file for 2017 and 2018 but not 2019 (!/?) which was the year for which info was requested. Not having a copy of my 2019 return is not a confidence builder. Depending on how the filing of my 2020 return goes and how well it is archived will likely determine whether or not this is my last year with Turbo.
Date published: 2021-03-19
Rated 5 out of 5 by from VERY EASY INSTRUCTIONS I liked all the pop-ups (tips, helps) given for most questions. I felt very confident with the completed returns. Plus, it only took 15 - 20 mins. to complete because I had all my required forms out and ready .
Date published: 2021-03-19
Rated 5 out of 5 by from GREAT Really great and easy to use. Cost is not too bad and easy to enter information and pull from employers.
Date published: 2021-03-19
Rated 2 out of 5 by from Mixed feelings I think its wrong that i had to pay for something that i didn't need to.
Date published: 2021-03-19
Rated 5 out of 5 by from amazing and helpful overall, my taxes done quick it was quick and helpful told me where to find my info on my w-2 also helped me find out what I could get my money back from like bills, school, etc.
Date published: 2021-03-19
Rated 5 out of 5 by from Easy, User-friendly TurboTax I have used TurboTax online for many years and each time I am always satisfied. The process is easy to follow and the helpful instructions resolve my questions. I am a TurboTax online customer for life!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is awesome great customer service and customer care i would recommend this product to everyone i know thanks turbo tax...
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5806
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbotax Brought things to my attention that I didn't realize
Date published: 2021-03-19
Rated 5 out of 5 by from cool i was really happy to file my turbo tax, it really amazing thanks alot for your service
Date published: 2021-03-19
Rated 5 out of 5 by from very thogrough, terrific i thought it was real good and professional thank you very much
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo Tax can be frustrating Filling out this year's taxes online was not as simple as in past years. Also, when it came time to finalize the return and I was asked to refer to my 2019 tax return, Turbo had no record of it even though I have used Turbo to file my taxes every year since 2017...and records were apparently on file for 2017 and 2018 but not 2019 (!/?) which was the year for which info was requested. Not having a copy of my 2019 return is not a confidence builder. Depending on how the filing of my 2020 return goes and how well it is archived will likely determine whether or not this is my last year with Turbo.
Date published: 2021-03-19
Rated 5 out of 5 by from VERY EASY INSTRUCTIONS I liked all the pop-ups (tips, helps) given for most questions. I felt very confident with the completed returns. Plus, it only took 15 - 20 mins. to complete because I had all my required forms out and ready .
Date published: 2021-03-19
Rated 5 out of 5 by from GREAT Really great and easy to use. Cost is not too bad and easy to enter information and pull from employers.
Date published: 2021-03-19
Rated 2 out of 5 by from Mixed feelings I think its wrong that i had to pay for something that i didn't need to.
Date published: 2021-03-19
Rated 5 out of 5 by from amazing and helpful overall, my taxes done quick it was quick and helpful told me where to find my info on my w-2 also helped me find out what I could get my money back from like bills, school, etc.
Date published: 2021-03-19
Rated 5 out of 5 by from Easy, User-friendly TurboTax I have used TurboTax online for many years and each time I am always satisfied. The process is easy to follow and the helpful instructions resolve my questions. I am a TurboTax online customer for life!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is awesome great customer service and customer care i would recommend this product to everyone i know thanks turbo tax...
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5806