TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very Easy and Straightforward This was my first time doing my taxes on my own and through a recommendation from a friend I filed with TurboTax. The entire format was very friendly and easy to use, and throughout the process I did not have any problems. Any questions I did have were easily answered through the dialogue or the chat options, which were all a great help. I will be filing again using TurboTax and will be recommending this tool to any other first time filers I encounter.
Date published: 2021-03-26
Rated 5 out of 5 by from Great product Good product and would use again. Thanks for all your help!!!!
Date published: 2021-03-26
Rated 4 out of 5 by from turbo tax Wasn't as hard as i thought it would be. Was quick and easy.
Date published: 2021-03-26
Rated 4 out of 5 by from It was easy I was able to get answers from the Help button which took some time but finally figured it out.
Date published: 2021-03-26
Rated 5 out of 5 by from it worked well it worked well, I will tell my fiends and family to try it
Date published: 2021-03-26
Rated 1 out of 5 by from Taxes suck, extra fees suck worse Charging an extra $40 just to take the money out of my refund is ridiculous. Also adding on services automatically without me choosing to in the first place, then telling me i have to pay you to get these services i didn't ask to be added, and to get the amount on my return shown because of it, is a disgusting trick. I only use this service in the first place because it was the first one i used, and it already has all my information ready making it easier for me to file. Otherwise, it's trash and I wouldn't use a company that tacks on fees at the end or threatens to take away portions of my return because it 'requires special services'.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to use, would recommend to friends and plan on using this again if necessary.
Date published: 2021-03-26
Rated 5 out of 5 by from amazing Turbotax is so time saving, every year it keeps getting better an better. It's simply in the title.
Date published: 2021-03-26
Rated 5 out of 5 by from turbo tax is grea! turbo tax is easy to navigate through and easy to understand
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome Servive - 10/10 Wonderful overall service. I would like to recommen to others.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5806
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy and Straightforward This was my first time doing my taxes on my own and through a recommendation from a friend I filed with TurboTax. The entire format was very friendly and easy to use, and throughout the process I did not have any problems. Any questions I did have were easily answered through the dialogue or the chat options, which were all a great help. I will be filing again using TurboTax and will be recommending this tool to any other first time filers I encounter.
Date published: 2021-03-26
Rated 5 out of 5 by from Great product Good product and would use again. Thanks for all your help!!!!
Date published: 2021-03-26
Rated 4 out of 5 by from turbo tax Wasn't as hard as i thought it would be. Was quick and easy.
Date published: 2021-03-26
Rated 4 out of 5 by from It was easy I was able to get answers from the Help button which took some time but finally figured it out.
Date published: 2021-03-26
Rated 5 out of 5 by from it worked well it worked well, I will tell my fiends and family to try it
Date published: 2021-03-26
Rated 1 out of 5 by from Taxes suck, extra fees suck worse Charging an extra $40 just to take the money out of my refund is ridiculous. Also adding on services automatically without me choosing to in the first place, then telling me i have to pay you to get these services i didn't ask to be added, and to get the amount on my return shown because of it, is a disgusting trick. I only use this service in the first place because it was the first one i used, and it already has all my information ready making it easier for me to file. Otherwise, it's trash and I wouldn't use a company that tacks on fees at the end or threatens to take away portions of my return because it 'requires special services'.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to use, would recommend to friends and plan on using this again if necessary.
Date published: 2021-03-26
Rated 5 out of 5 by from amazing Turbotax is so time saving, every year it keeps getting better an better. It's simply in the title.
Date published: 2021-03-26
Rated 5 out of 5 by from turbo tax is grea! turbo tax is easy to navigate through and easy to understand
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome Servive - 10/10 Wonderful overall service. I would like to recommen to others.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5806