TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from I didn't want the extra services I didn't want all the extra services, but the system didn't give me options to remove them. I I was not happy with the fees and services and didn't even want.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy Enough Good way to check for deductions. Asks for higher level review than needed. Just wanted free review.
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo Tax was easy to navigate. Turbo Tax was easy to navigate. Once i needed help with a consult and they called at the exact time they said they would. The person was appropriately friendly and extremely helpful. The one negative was that I had to bump up to a more expensive bracket to upload and include all my brokerage information. Maybe a senior citizen/retiree category at a lower rate would be appreciated.
Date published: 2021-03-19
Rated 5 out of 5 by from Could not have been easier Easy to use and and less expensive than a tax preparer.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy, Super helpful this process was really easy, especially for us young people who don't really understand or know what were doing
Date published: 2021-03-19
Rated 4 out of 5 by from Really easy Easy & pretty fast... I recommend trying... give it a try it's worth it..
Date published: 2021-03-19
Rated 5 out of 5 by from Been using this web page for many of years Very easy an I been using this web page for many of years
Date published: 2021-03-19
Rated 5 out of 5 by from Love Turbotax Easy step-by-step process. All my questions were adequately answered.
Date published: 2021-03-19
Rated 5 out of 5 by from New Customer For Life! I am a 23-year-old graduate student/grad assistant and this is my first time ever filing taxes for myself. My parents used to always go to a local tax preparer and would stress about getting the taxes for MONTHS before actually getting them done, so I was always SO scared of doing them myself. Since I have moved to across the country and am no longer a dependent, all of my friends suggested for me to try TurboTax. Wow! What a simple, fast, and awesome service this is! I had one small issue on one of my W-2s and I scheduled a phone appointment with an expert, Candice, to help me. After a wonderful conversation and about a 5 minute call with her, I was ready to file stress-free! I now recommend TurboTax to all of my friends who are new to having to do their own taxes, and I will keep using this service every year for myself! Thanks, TurboTax.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax got me through one time event, thanks First and only time we will sell inherited home. The tax consultants made this happen by asking the right questions. Well done, thanks..
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5802
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from I didn't want the extra services I didn't want all the extra services, but the system didn't give me options to remove them. I I was not happy with the fees and services and didn't even want.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy Enough Good way to check for deductions. Asks for higher level review than needed. Just wanted free review.
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo Tax was easy to navigate. Turbo Tax was easy to navigate. Once i needed help with a consult and they called at the exact time they said they would. The person was appropriately friendly and extremely helpful. The one negative was that I had to bump up to a more expensive bracket to upload and include all my brokerage information. Maybe a senior citizen/retiree category at a lower rate would be appreciated.
Date published: 2021-03-19
Rated 5 out of 5 by from Could not have been easier Easy to use and and less expensive than a tax preparer.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy, Super helpful this process was really easy, especially for us young people who don't really understand or know what were doing
Date published: 2021-03-19
Rated 4 out of 5 by from Really easy Easy & pretty fast... I recommend trying... give it a try it's worth it..
Date published: 2021-03-19
Rated 5 out of 5 by from Been using this web page for many of years Very easy an I been using this web page for many of years
Date published: 2021-03-19
Rated 5 out of 5 by from Love Turbotax Easy step-by-step process. All my questions were adequately answered.
Date published: 2021-03-19
Rated 5 out of 5 by from New Customer For Life! I am a 23-year-old graduate student/grad assistant and this is my first time ever filing taxes for myself. My parents used to always go to a local tax preparer and would stress about getting the taxes for MONTHS before actually getting them done, so I was always SO scared of doing them myself. Since I have moved to across the country and am no longer a dependent, all of my friends suggested for me to try TurboTax. Wow! What a simple, fast, and awesome service this is! I had one small issue on one of my W-2s and I scheduled a phone appointment with an expert, Candice, to help me. After a wonderful conversation and about a 5 minute call with her, I was ready to file stress-free! I now recommend TurboTax to all of my friends who are new to having to do their own taxes, and I will keep using this service every year for myself! Thanks, TurboTax.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax got me through one time event, thanks First and only time we will sell inherited home. The tax consultants made this happen by asking the right questions. Well done, thanks..
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5802