TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax (great) Timely fast and would use it again .u should use it fast and friendly.10/10
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is amazing Everyone was extremely helpful, patient, knowledgeable, and very efficient to reach out
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax really helps My taxes are so complicated. I may work in several states. Turbo tax keeps up with your information from every year, it is simple to navigate, and there is information to read and experts to help you if needed
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax the Way to Go I have been using Turbo Tax for years now, I choose it because it is fast, convenient, easy, and trustworthy.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax expert help Great experience having someone take over, better than last years experience! No hassles and needed during a time of personal tragedy . Have been a customer for years , used the expert help past 2 years will continue so for my business!
Date published: 2022-03-03
Rated 5 out of 5 by from TURBO TAX IS EASY I COLLECT ALL MY TAX INFO AND IT SHOWS ME WHERE TO ADD IT
Date published: 2022-03-03
Rated 5 out of 5 by from AWESOME I chatted with a person who walked me through the biggest portion. She was amazing!
Date published: 2022-03-03
Rated 5 out of 5 by from First time use of the online tax expert I am a fan I wasn’t exactly sure what to expect from the immediate online tax expert however the knowledge he had was greatly impressive and even more so ecstatic with the ending results!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is the BEST! Easy to use not once have I had a problem using turbo tax and the price is 1/3 of what my tax guy used to charge to get me almost nothing back. I love turbo tax!
Date published: 2022-03-03
Rated 1 out of 5 by from Overcharging over 150% extra for additional state. Was charged over 150% extra for additional state with e-file than what I paid for federal + state. Software has many issues: one that I absolutely hate is when you mistype info for automatic download of W2, you can't go back and try again. You'll have to quit the application and start over, or hand type everything on W2. Fonts are miserably tiny just like W2s we receive.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5800
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax (great) Timely fast and would use it again .u should use it fast and friendly.10/10
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is amazing Everyone was extremely helpful, patient, knowledgeable, and very efficient to reach out
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax really helps My taxes are so complicated. I may work in several states. Turbo tax keeps up with your information from every year, it is simple to navigate, and there is information to read and experts to help you if needed
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax the Way to Go I have been using Turbo Tax for years now, I choose it because it is fast, convenient, easy, and trustworthy.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax expert help Great experience having someone take over, better than last years experience! No hassles and needed during a time of personal tragedy . Have been a customer for years , used the expert help past 2 years will continue so for my business!
Date published: 2022-03-03
Rated 5 out of 5 by from TURBO TAX IS EASY I COLLECT ALL MY TAX INFO AND IT SHOWS ME WHERE TO ADD IT
Date published: 2022-03-03
Rated 5 out of 5 by from AWESOME I chatted with a person who walked me through the biggest portion. She was amazing!
Date published: 2022-03-03
Rated 5 out of 5 by from First time use of the online tax expert I am a fan I wasn’t exactly sure what to expect from the immediate online tax expert however the knowledge he had was greatly impressive and even more so ecstatic with the ending results!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is the BEST! Easy to use not once have I had a problem using turbo tax and the price is 1/3 of what my tax guy used to charge to get me almost nothing back. I love turbo tax!
Date published: 2022-03-03
Rated 1 out of 5 by from Overcharging over 150% extra for additional state. Was charged over 150% extra for additional state with e-file than what I paid for federal + state. Software has many issues: one that I absolutely hate is when you mistype info for automatic download of W2, you can't go back and try again. You'll have to quit the application and start over, or hand type everything on W2. Fonts are miserably tiny just like W2s we receive.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5800