TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from convenient and easy its always a painless experience with turbotax. they're never too pushy with upgrades, and they always provide easy to follow instructions that are worded in a simple and easy to understand format.
Date published: 2021-03-19
Rated 3 out of 5 by from average needs to be a little less confusing keep it simple to follow!!
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo tax is good. I talked with Louis on the phone to help with my State tax return. He was very polite and helpful. He guided me through the whole process on my screen.
Date published: 2021-03-19
Rated 5 out of 5 by from Excellent It's was my first time with Turbo Tax and I found it to be very easy to file taxes.
Date published: 2021-03-19
Rated 5 out of 5 by from turbotax fast and free. got state and federal done at my leisure. dont have to make time to sit with anyone. stop when you want and restart when you want.
Date published: 2021-03-19
Rated 5 out of 5 by from TURBO TAX IS A GREAT WAY TO DO TAXES EXCELLENT CUS WE MADE AN ERROR ON RETURN AND COULD NOT REMOVE IT. WE SPENT MORE THAN 3 HOURS ON 2 SEPARATE CALLS BUT THEY WERE ABLE TO DETERMINE THE PROBLEM AND FIXED IT . WE HAVE BEEN WITH INTUIT SINCE 1965 AND TURBOTAX WHEN WE RETIRED. GREAT PROGRAM AND CUSTOMER SUPPORT
Date published: 2021-03-19
Rated 2 out of 5 by from efile didnt work at all in 2019,failing again 2020 efile (1040s)didnt work at all in 2019, and turbo tax didnt even notify me of the failure! failing again 2020 after being accepted 3 weeks ago
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo Tax was late with action efile de i spent a few hours and was given Order Number SFDCCA146565568 on March 16 for 0 $ to e file De 2020 Return. I Ended up being Charged $25 on my Credit Card to efile on 03/19/2021.
Date published: 2021-03-19
Rated 3 out of 5 by from Wrong due date The federal tax is due May 17, 2021. Why hasn't Turbo Tax updated the date?
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo TAX IS GREAT! Using for over 15 years it gets better every year!!!!
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5798
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from convenient and easy its always a painless experience with turbotax. they're never too pushy with upgrades, and they always provide easy to follow instructions that are worded in a simple and easy to understand format.
Date published: 2021-03-19
Rated 3 out of 5 by from average needs to be a little less confusing keep it simple to follow!!
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo tax is good. I talked with Louis on the phone to help with my State tax return. He was very polite and helpful. He guided me through the whole process on my screen.
Date published: 2021-03-19
Rated 5 out of 5 by from Excellent It's was my first time with Turbo Tax and I found it to be very easy to file taxes.
Date published: 2021-03-19
Rated 5 out of 5 by from turbotax fast and free. got state and federal done at my leisure. dont have to make time to sit with anyone. stop when you want and restart when you want.
Date published: 2021-03-19
Rated 5 out of 5 by from TURBO TAX IS A GREAT WAY TO DO TAXES EXCELLENT CUS WE MADE AN ERROR ON RETURN AND COULD NOT REMOVE IT. WE SPENT MORE THAN 3 HOURS ON 2 SEPARATE CALLS BUT THEY WERE ABLE TO DETERMINE THE PROBLEM AND FIXED IT . WE HAVE BEEN WITH INTUIT SINCE 1965 AND TURBOTAX WHEN WE RETIRED. GREAT PROGRAM AND CUSTOMER SUPPORT
Date published: 2021-03-19
Rated 2 out of 5 by from efile didnt work at all in 2019,failing again 2020 efile (1040s)didnt work at all in 2019, and turbo tax didnt even notify me of the failure! failing again 2020 after being accepted 3 weeks ago
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo Tax was late with action efile de i spent a few hours and was given Order Number SFDCCA146565568 on March 16 for 0 $ to e file De 2020 Return. I Ended up being Charged $25 on my Credit Card to efile on 03/19/2021.
Date published: 2021-03-19
Rated 3 out of 5 by from Wrong due date The federal tax is due May 17, 2021. Why hasn't Turbo Tax updated the date?
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo TAX IS GREAT! Using for over 15 years it gets better every year!!!!
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5798