TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Very difficult time understanding sale of a home I sold a home that I had used as a rental, but had lived there as my primary residence 2 out of the last 5 years. TurboTax makes it almost impossible to clearly understand what to do in this situation. I hope they fix it. Additionally, I called to get some support on this topic and got basically 0 support. Maybe if I would've paid the extra money I could've gotten more help? The main reason I continue to use TurboTax is because it stores my information from year to year and I like the consistency. But for how much we pay I imagine the system could handle relatively simple situations like the one i described.
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent Simple to use, user friendly, saves time, relatively low cost, and trusted assistance at your service to help when needed. Overall excellent service.
Date published: 2021-03-17
Rated 4 out of 5 by from Good None Hard to find how to add Foreign Tax Paid. Need index.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy to use I used the "walk me through it" feature just to make sure I understood everything. I had to re-read some portions and that helped.
Date published: 2021-03-17
Rated 5 out of 5 by from Great product Easy to use. Excellent step by step guidance is offered for those who may not be exactly sure what to report.
Date published: 2021-03-17
Rated 5 out of 5 by from Very easy to use!! wONDERFUL AND EASY TO USE dont change anything about your service
Date published: 2021-03-17
Rated 3 out of 5 by from I could not get interview questions on my new Mac Interview questions for form 8824 not available because I have a Mac. I have a new MacBook. Jump to menu does not work when you type on search help button.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy I have been using Turbo Tax for many years. Easy to use.
Date published: 2021-03-17
Rated 5 out of 5 by from I Love Turbotax!!!!!!! Best tax software out there! I would be lost without you guys. Thank you
Date published: 2021-03-17
Rated 5 out of 5 by from Fantastic system! The online tax preparer was extremely knowledgeable and professional.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5795
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Very difficult time understanding sale of a home I sold a home that I had used as a rental, but had lived there as my primary residence 2 out of the last 5 years. TurboTax makes it almost impossible to clearly understand what to do in this situation. I hope they fix it. Additionally, I called to get some support on this topic and got basically 0 support. Maybe if I would've paid the extra money I could've gotten more help? The main reason I continue to use TurboTax is because it stores my information from year to year and I like the consistency. But for how much we pay I imagine the system could handle relatively simple situations like the one i described.
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent Simple to use, user friendly, saves time, relatively low cost, and trusted assistance at your service to help when needed. Overall excellent service.
Date published: 2021-03-17
Rated 4 out of 5 by from Good None Hard to find how to add Foreign Tax Paid. Need index.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy to use I used the "walk me through it" feature just to make sure I understood everything. I had to re-read some portions and that helped.
Date published: 2021-03-17
Rated 5 out of 5 by from Great product Easy to use. Excellent step by step guidance is offered for those who may not be exactly sure what to report.
Date published: 2021-03-17
Rated 5 out of 5 by from Very easy to use!! wONDERFUL AND EASY TO USE dont change anything about your service
Date published: 2021-03-17
Rated 3 out of 5 by from I could not get interview questions on my new Mac Interview questions for form 8824 not available because I have a Mac. I have a new MacBook. Jump to menu does not work when you type on search help button.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy I have been using Turbo Tax for many years. Easy to use.
Date published: 2021-03-17
Rated 5 out of 5 by from I Love Turbotax!!!!!!! Best tax software out there! I would be lost without you guys. Thank you
Date published: 2021-03-17
Rated 5 out of 5 by from Fantastic system! The online tax preparer was extremely knowledgeable and professional.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5795