TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
Lastminutemensch from
Thanks but loosen up
This really helped me, it did. The repeated upsell to Max, the inability to skip certain portion of the questionnaire when you went back to a previous form were pretty annoying.
Date published: 2022-04-16
Rated 5 out of 5 by
BEJL from
Great!
It is easy to follow. I did have some issues with the chat function and was not so thrilled with the guidance from the representative that I spoke to on the phone. Overall, Turbotax is amazing and I will continue using the service.
Date published: 2022-04-16
Rated 4 out of 5 by
bhayward59 from
rating
mostly good. last steps for filling are cumbersome.
Date published: 2022-04-16
Rated 1 out of 5 by
SaltyDev1983 from
Crypto Options are severly lacking in general
No easy way to import Crypto Transaction from Coinbase or Ethereum Blockchain. Editing forms is a total pain. UI needs a fresh update, this software reminds me of Madden re-skins.
Date published: 2022-04-16
Rated 5 out of 5 by
Darien Ayon from
Most definitely a five star
Turbo tax always finds a way to get the most of your tax returns which is great.(:
Date published: 2022-04-16
Rated 5 out of 5 by
ladyteach from
Greatest Online Tax Preparation Assistance Program
I was able to take my time, review and delete when necessary and get the assistance from tax specialist when I was a little confused about questions.
Date published: 2022-04-16
Rated 5 out of 5 by
montanolt from
Easy to Use and understand
Step by step instructions are very helpful and easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by
Dav y from
Really liked the Turbo help I received along way
It was a solid experience, that was user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by
Natetha68 from
PAINLESS PROCESS
THIS PROGRAM IS NOT CONFUSING AND I WILL CONTINUE TO USE AS LONG IT IS AVAILABLE.
Date published: 2022-04-16
Rated 5 out of 5 by
Barb with Bucks now from
More Refund $$$$
Ran my same numbers on another 'Free tax' site got much less total refund anticipated
All TurboTax® Offerings Reviews - Page 5791
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Lastminutemensch from
Thanks but loosen up
This really helped me, it did. The repeated upsell to Max, the inability to skip certain portion of the questionnaire when you went back to a previous form were pretty annoying.
Date published: 2022-04-16
Rated 5 out of 5 by
BEJL from
Great!
It is easy to follow. I did have some issues with the chat function and was not so thrilled with the guidance from the representative that I spoke to on the phone. Overall, Turbotax is amazing and I will continue using the service.
Date published: 2022-04-16
Rated 4 out of 5 by
bhayward59 from
rating
mostly good. last steps for filling are cumbersome.
Date published: 2022-04-16
Rated 1 out of 5 by
SaltyDev1983 from
Crypto Options are severly lacking in general
No easy way to import Crypto Transaction from Coinbase or Ethereum Blockchain. Editing forms is a total pain. UI needs a fresh update, this software reminds me of Madden re-skins.
Date published: 2022-04-16
Rated 5 out of 5 by
Darien Ayon from
Most definitely a five star
Turbo tax always finds a way to get the most of your tax returns which is great.(:
Date published: 2022-04-16
Rated 5 out of 5 by
ladyteach from
Greatest Online Tax Preparation Assistance Program
I was able to take my time, review and delete when necessary and get the assistance from tax specialist when I was a little confused about questions.
Date published: 2022-04-16
Rated 5 out of 5 by
montanolt from
Easy to Use and understand
Step by step instructions are very helpful and easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by
Dav y from
Really liked the Turbo help I received along way
It was a solid experience, that was user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by
Natetha68 from
PAINLESS PROCESS
THIS PROGRAM IS NOT CONFUSING AND I WILL CONTINUE TO USE AS LONG IT IS AVAILABLE.
Date published: 2022-04-16
Rated 5 out of 5 by
Barb with Bucks now from
More Refund $$$$
Ran my same numbers on another 'Free tax' site got much less total refund anticipated
All TurboTax® Offerings Reviews - Page 5791
Date published: 2022-04-16