TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Thanks but loosen up This really helped me, it did. The repeated upsell to Max, the inability to skip certain portion of the questionnaire when you went back to a previous form were pretty annoying.
Date published: 2022-04-16
Rated 5 out of 5 by from Great! It is easy to follow. I did have some issues with the chat function and was not so thrilled with the guidance from the representative that I spoke to on the phone. Overall, Turbotax is amazing and I will continue using the service.
Date published: 2022-04-16
Rated 4 out of 5 by from rating mostly good. last steps for filling are cumbersome.
Date published: 2022-04-16
Rated 1 out of 5 by from Crypto Options are severly lacking in general No easy way to import Crypto Transaction from Coinbase or Ethereum Blockchain. Editing forms is a total pain. UI needs a fresh update, this software reminds me of Madden re-skins.
Date published: 2022-04-16
Rated 5 out of 5 by from Most definitely a five star Turbo tax always finds a way to get the most of your tax returns which is great.(:
Date published: 2022-04-16
Rated 5 out of 5 by from Greatest Online Tax Preparation Assistance Program I was able to take my time, review and delete when necessary and get the assistance from tax specialist when I was a little confused about questions.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to Use and understand Step by step instructions are very helpful and easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from Really liked the Turbo help I received along way It was a solid experience, that was user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from PAINLESS PROCESS THIS PROGRAM IS NOT CONFUSING AND I WILL CONTINUE TO USE AS LONG IT IS AVAILABLE.
Date published: 2022-04-16
Rated 5 out of 5 by from More Refund $$$$ Ran my same numbers on another 'Free tax' site got much less total refund anticipated
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5791
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Thanks but loosen up This really helped me, it did. The repeated upsell to Max, the inability to skip certain portion of the questionnaire when you went back to a previous form were pretty annoying.
Date published: 2022-04-16
Rated 5 out of 5 by from Great! It is easy to follow. I did have some issues with the chat function and was not so thrilled with the guidance from the representative that I spoke to on the phone. Overall, Turbotax is amazing and I will continue using the service.
Date published: 2022-04-16
Rated 4 out of 5 by from rating mostly good. last steps for filling are cumbersome.
Date published: 2022-04-16
Rated 1 out of 5 by from Crypto Options are severly lacking in general No easy way to import Crypto Transaction from Coinbase or Ethereum Blockchain. Editing forms is a total pain. UI needs a fresh update, this software reminds me of Madden re-skins.
Date published: 2022-04-16
Rated 5 out of 5 by from Most definitely a five star Turbo tax always finds a way to get the most of your tax returns which is great.(:
Date published: 2022-04-16
Rated 5 out of 5 by from Greatest Online Tax Preparation Assistance Program I was able to take my time, review and delete when necessary and get the assistance from tax specialist when I was a little confused about questions.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to Use and understand Step by step instructions are very helpful and easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from Really liked the Turbo help I received along way It was a solid experience, that was user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from PAINLESS PROCESS THIS PROGRAM IS NOT CONFUSING AND I WILL CONTINUE TO USE AS LONG IT IS AVAILABLE.
Date published: 2022-04-16
Rated 5 out of 5 by from More Refund $$$$ Ran my same numbers on another 'Free tax' site got much less total refund anticipated
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5791