TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I love TurboTax… I’ve been using it for years! I love TurboTax… I’ve been using it for years! It is user friendly, and i never have any delays or problems E-Filing with them.
Date published: 2022-03-03
Rated 3 out of 5 by from Turbo Tax didn't measure up this year We had the terrible experience of needing to file an amended return. There was a glitch and we couldn't submit it because it continuously rejected the date provided for the debit to occur. I did speak with turbo tax experts who were very very nice, but not overly competent. The last gal, Amber, was the best and did help me quite a bit.
Date published: 2022-03-03
Rated 2 out of 5 by from Works fine but too pricey Literally took 50% of my refund since I wasn’t getting much.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy per year lemon squeezy Turbo Tax has taken the migraine out of doing my own taxes for years now. Easy, thorough, and idiot-prof
Date published: 2022-03-03
Rated 5 out of 5 by from Simple Very simple to use, access to relevant information is amazing.
Date published: 2022-03-03
Rated 5 out of 5 by from GREAT Love turbo tax! my first time using it was so easy
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is awesome! My husband normally handles our tax preparation and filing. But this time, 2021 tax year is my turn- I have no choice- he passed away a few months ago. Taxes has always been complex for me. I don't know what to do, I have no clue how to start, I was in tears, not knowing anything But Turbo Tax was simple and comprehensive, I was able to navigate through everything with ease. I didn't think I can do it, but I did it like a PRO. It's awesome!
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome I like Turbo Tax Intuit because it's free and easy steps to follow and if there is a mistake it tells you
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Very Easy to Work With Easy to work with and follow all the instructions. Every time I have used Turbo Tax it has improved and become easier to make sure I have no errors on my entries.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome!!!!! Super easy and helpful!!!!!!! Highly recommend!!!!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5786
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love TurboTax… I’ve been using it for years! I love TurboTax… I’ve been using it for years! It is user friendly, and i never have any delays or problems E-Filing with them.
Date published: 2022-03-03
Rated 3 out of 5 by from Turbo Tax didn't measure up this year We had the terrible experience of needing to file an amended return. There was a glitch and we couldn't submit it because it continuously rejected the date provided for the debit to occur. I did speak with turbo tax experts who were very very nice, but not overly competent. The last gal, Amber, was the best and did help me quite a bit.
Date published: 2022-03-03
Rated 2 out of 5 by from Works fine but too pricey Literally took 50% of my refund since I wasn’t getting much.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy per year lemon squeezy Turbo Tax has taken the migraine out of doing my own taxes for years now. Easy, thorough, and idiot-prof
Date published: 2022-03-03
Rated 5 out of 5 by from Simple Very simple to use, access to relevant information is amazing.
Date published: 2022-03-03
Rated 5 out of 5 by from GREAT Love turbo tax! my first time using it was so easy
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is awesome! My husband normally handles our tax preparation and filing. But this time, 2021 tax year is my turn- I have no choice- he passed away a few months ago. Taxes has always been complex for me. I don't know what to do, I have no clue how to start, I was in tears, not knowing anything But Turbo Tax was simple and comprehensive, I was able to navigate through everything with ease. I didn't think I can do it, but I did it like a PRO. It's awesome!
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome I like Turbo Tax Intuit because it's free and easy steps to follow and if there is a mistake it tells you
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Very Easy to Work With Easy to work with and follow all the instructions. Every time I have used Turbo Tax it has improved and become easier to make sure I have no errors on my entries.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome!!!!! Super easy and helpful!!!!!!! Highly recommend!!!!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5786