TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Easy to use. Turbo Tax was easy to use and it was FREE. It also gave options if you wanted to upgrade.
Date published: 2021-03-19
Rated 2 out of 5 by from The 2020 year Turbo is fair to poor. I had a free State included in my purchase of TurboTax 2020. I filed a tax returned for myself and a 2nd tax return for my mother. When I did the 2nd return for my mom, when TT indicated I had a free state for efile and did I want to use it, I said yes. But at end of process, TT indicated I need to pay TT for e-file of state return. Also, there was mention of having to send in copy of tax return for my mom's return and yet it was a simple straightforward tax return. Doesn't make sense to print and send in paper tax return when paying to efile! Very poorly done.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is great! Very helpful. Thank you. Will use Turbotax in the future.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is simple to use and easy to follow. It answers all the questions and checks all the boxes to do taxes.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is great for Retired People, Real Quick Fast and efficient, easy filing, to waste of time.
Date published: 2021-03-19
Rated 5 out of 5 by from Quick, easy and Thorough I have been using Turbo Tax for the past 20 years. I have never had any real issues with it.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax Makes Life Easy I have been using Turbo Tax for about 10 years now. It makes me not dread tax time. It is very user friendly and I feel very confident that my taxes are done correctly.
Date published: 2021-03-19
Rated 5 out of 5 by from Love Turbo Tax!!! Turbo Tax is entirely too easy to use, and it gives you the maximum return. I have used Turbo Tax for years, and I would recommend it to anyone.
Date published: 2021-03-19
Rated 5 out of 5 by from Easy to use and quick! My current tax preparer decided to throw in the towel after many years of service. I was left with no other option but I decided to use this and I am happy I did
Date published: 2021-03-19
Rated 5 out of 5 by from Great second year and counting Will continue to use again every year
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5786
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use. Turbo Tax was easy to use and it was FREE. It also gave options if you wanted to upgrade.
Date published: 2021-03-19
Rated 2 out of 5 by from The 2020 year Turbo is fair to poor. I had a free State included in my purchase of TurboTax 2020. I filed a tax returned for myself and a 2nd tax return for my mother. When I did the 2nd return for my mom, when TT indicated I had a free state for efile and did I want to use it, I said yes. But at end of process, TT indicated I need to pay TT for e-file of state return. Also, there was mention of having to send in copy of tax return for my mom's return and yet it was a simple straightforward tax return. Doesn't make sense to print and send in paper tax return when paying to efile! Very poorly done.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is great! Very helpful. Thank you. Will use Turbotax in the future.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is simple to use and easy to follow. It answers all the questions and checks all the boxes to do taxes.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is great for Retired People, Real Quick Fast and efficient, easy filing, to waste of time.
Date published: 2021-03-19
Rated 5 out of 5 by from Quick, easy and Thorough I have been using Turbo Tax for the past 20 years. I have never had any real issues with it.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax Makes Life Easy I have been using Turbo Tax for about 10 years now. It makes me not dread tax time. It is very user friendly and I feel very confident that my taxes are done correctly.
Date published: 2021-03-19
Rated 5 out of 5 by from Love Turbo Tax!!! Turbo Tax is entirely too easy to use, and it gives you the maximum return. I have used Turbo Tax for years, and I would recommend it to anyone.
Date published: 2021-03-19
Rated 5 out of 5 by from Easy to use and quick! My current tax preparer decided to throw in the towel after many years of service. I was left with no other option but I decided to use this and I am happy I did
Date published: 2021-03-19
Rated 5 out of 5 by from Great second year and counting Will continue to use again every year
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5786