TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 1 out of 5 by from Awful I have had nothing but problems with your application this year. If I can find an alternative, I won't be using it again in 2021
Date published: 2021-03-18
Rated 5 out of 5 by from Great user interface Even with having a identity theft protection number using TurboTax and Intuit made it bearable
Date published: 2021-03-18
Rated 4 out of 5 by from No other choices other than TurboTax Using TurboTax is as convenient as always, just meet the expectation.
Date published: 2021-03-18
Rated 5 out of 5 by from Super Easy to Use I've used Turbo Tax the last few years and plan to continue to do so! It's super easy to use and efficient. It also makes doing your taxes easy, and not intimidating in the slightest.
Date published: 2021-03-18
Rated 5 out of 5 by from Have depended on Turbo Tax for years When reading the guided option I have few problems,
Date published: 2021-03-18
Rated 1 out of 5 by from Made me upgrade for basically nothing Got to the end and is basically told me I have to upgrade in order to finish my taxes, and ended up paying $150 to turbotax somewhere along the lines for an upgrade it said i needed but didnt put in any additional info?kj
Date published: 2021-03-18
Rated 5 out of 5 by from I LOVE THIS SOFTWARE!!!!! have used this software for many years and it has never let me down. Thanks TurboTax!
Date published: 2021-03-18
Rated 5 out of 5 by from Great tool, easy to follow. Great tool and very easy to follow. I would recommend turbotax to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from great service great to use turbo tax.............................
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome with one exception The process was very easy this year despite a very complex return: two state returns, COVID-related 401k withdrawal, credits for a solar installation, etc. I got stuck a few times but found help easily using the Live Experts. There was one issue that really bummed me out though. I had 2 W-2s, one with income and withholding earned in California, one with zero income and withholding only in Hawaii where I live. Because of this, I cannot e-file. However, I got all the way through to the very last step of the process before learning this. It would have been great if TurboTax had let me know ahead of time.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Awful I have had nothing but problems with your application this year. If I can find an alternative, I won't be using it again in 2021
Date published: 2021-03-18
Rated 5 out of 5 by from Great user interface Even with having a identity theft protection number using TurboTax and Intuit made it bearable
Date published: 2021-03-18
Rated 4 out of 5 by from No other choices other than TurboTax Using TurboTax is as convenient as always, just meet the expectation.
Date published: 2021-03-18
Rated 5 out of 5 by from Super Easy to Use I've used Turbo Tax the last few years and plan to continue to do so! It's super easy to use and efficient. It also makes doing your taxes easy, and not intimidating in the slightest.
Date published: 2021-03-18
Rated 5 out of 5 by from Have depended on Turbo Tax for years When reading the guided option I have few problems,
Date published: 2021-03-18
Rated 1 out of 5 by from Made me upgrade for basically nothing Got to the end and is basically told me I have to upgrade in order to finish my taxes, and ended up paying $150 to turbotax somewhere along the lines for an upgrade it said i needed but didnt put in any additional info?kj
Date published: 2021-03-18
Rated 5 out of 5 by from I LOVE THIS SOFTWARE!!!!! have used this software for many years and it has never let me down. Thanks TurboTax!
Date published: 2021-03-18
Rated 5 out of 5 by from Great tool, easy to follow. Great tool and very easy to follow. I would recommend turbotax to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from great service great to use turbo tax.............................
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome with one exception The process was very easy this year despite a very complex return: two state returns, COVID-related 401k withdrawal, credits for a solar installation, etc. I got stuck a few times but found help easily using the Live Experts. There was one issue that really bummed me out though. I had 2 W-2s, one with income and withholding earned in California, one with zero income and withholding only in Hawaii where I live. Because of this, I cannot e-file. However, I got all the way through to the very last step of the process before learning this. It would have been great if TurboTax had let me know ahead of time.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5778