TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Handy arrangement Good product, easy to use. Since Im familiar with the Form 1040 I was ocassionally frustrated because I could not see how my entries on Turbo Tax were included on the FORM 1040. Any time I edited the Federal or State sections I had to go all the way through the yes/no questions.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy, fast and accurate TurboTax walks you through the whole process and retains your information from the previous year so you don 't have to reenter each year
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Great! I have done our taxes for at least the past 15 years on Turbo Tax. Always appreciate how easy and helpful it is to follow.
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo tax is great I have been using Turbo Tax for over a decade. Easy to use. The only issue I have is at the end when I went to file my state taxes I was asked if I wanted to have the cost deducted from my return. I clicked "yes". That should have solved the issue. No, I had to go back and forth, and then finally had to put the charge on my credit card. If that was the preferred option, then be honest about it up front. But, yes, I will use Turbo Tax again next year.
Date published: 2021-03-21
Rated 5 out of 5 by from great I had three different people helping me with my complicated case they all did a great job. Needs to be more separation friendly. Separated for 28 years and cannot get husbands info was a problem.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is really great and helpful my experience with turbo tax was great. It was easy to follow and when I needed help it was there. Which it is calming to have back up if you need it
Date published: 2021-03-21
Rated 5 out of 5 by from Easy! This was very easy to use and FREE! I completed my return in less than 1 hour
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy I have always filed my taxes using Turbo Tax. It is super easy to navigate and takes you step by step through deductions and credits and then checks your return for errors. I have never had a problem e-filing my taxes or receiving my direct deposit refund in a timely manner.
Date published: 2021-03-21
Rated 5 out of 5 by from fairly easy great help Donna was great helpfull lil more difficult when filling for two countries
Date published: 2021-03-21
Rated 5 out of 5 by from Ease of Use Very easy to use and comprehend in filing your taxes.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5776
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Handy arrangement Good product, easy to use. Since Im familiar with the Form 1040 I was ocassionally frustrated because I could not see how my entries on Turbo Tax were included on the FORM 1040. Any time I edited the Federal or State sections I had to go all the way through the yes/no questions.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy, fast and accurate TurboTax walks you through the whole process and retains your information from the previous year so you don 't have to reenter each year
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Great! I have done our taxes for at least the past 15 years on Turbo Tax. Always appreciate how easy and helpful it is to follow.
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo tax is great I have been using Turbo Tax for over a decade. Easy to use. The only issue I have is at the end when I went to file my state taxes I was asked if I wanted to have the cost deducted from my return. I clicked "yes". That should have solved the issue. No, I had to go back and forth, and then finally had to put the charge on my credit card. If that was the preferred option, then be honest about it up front. But, yes, I will use Turbo Tax again next year.
Date published: 2021-03-21
Rated 5 out of 5 by from great I had three different people helping me with my complicated case they all did a great job. Needs to be more separation friendly. Separated for 28 years and cannot get husbands info was a problem.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is really great and helpful my experience with turbo tax was great. It was easy to follow and when I needed help it was there. Which it is calming to have back up if you need it
Date published: 2021-03-21
Rated 5 out of 5 by from Easy! This was very easy to use and FREE! I completed my return in less than 1 hour
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy I have always filed my taxes using Turbo Tax. It is super easy to navigate and takes you step by step through deductions and credits and then checks your return for errors. I have never had a problem e-filing my taxes or receiving my direct deposit refund in a timely manner.
Date published: 2021-03-21
Rated 5 out of 5 by from fairly easy great help Donna was great helpfull lil more difficult when filling for two countries
Date published: 2021-03-21
Rated 5 out of 5 by from Ease of Use Very easy to use and comprehend in filing your taxes.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5776