TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Have depended on Turbo Tax for years When reading the guided option I have few problems,
Date published: 2021-03-18
Rated 1 out of 5 by from Made me upgrade for basically nothing Got to the end and is basically told me I have to upgrade in order to finish my taxes, and ended up paying $150 to turbotax somewhere along the lines for an upgrade it said i needed but didnt put in any additional info?kj
Date published: 2021-03-18
Rated 5 out of 5 by from I LOVE THIS SOFTWARE!!!!! have used this software for many years and it has never let me down. Thanks TurboTax!
Date published: 2021-03-18
Rated 5 out of 5 by from Great tool, easy to follow. Great tool and very easy to follow. I would recommend turbotax to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from great service great to use turbo tax.............................
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome with one exception The process was very easy this year despite a very complex return: two state returns, COVID-related 401k withdrawal, credits for a solar installation, etc. I got stuck a few times but found help easily using the Live Experts. There was one issue that really bummed me out though. I had 2 W-2s, one with income and withholding earned in California, one with zero income and withholding only in Hawaii where I live. Because of this, I cannot e-file. However, I got all the way through to the very last step of the process before learning this. It would have been great if TurboTax had let me know ahead of time.
Date published: 2021-03-18
Rated 5 out of 5 by from SUPER EASY! I have used turbo tax for the past 4 tax seasons! I love how quick and easy it is. I never question if I'm doing things correctly because if I need help its easy to get.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome It's quick and easy to complete my taxes every year. At 91 I need simple as I don't have a lot to report, this makes it so easy for me.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is great for Small Business Turbo Tax Premier Live made it easier to prepare Schedule E for Rental Property Live CPA help was beneficial and enabled me to ask questions related to completing a Schedule E I was able to complete a complicated tax return with Live help! Thank you:)
Date published: 2021-03-18
Rated 1 out of 5 by from Will not let me submit when it is correct! I am totally frustrated that the program will not let me submit my taxes and thinks I made mistake and I did not. I can't get the software to let me submit my taxes. Can't find help!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5772
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Have depended on Turbo Tax for years When reading the guided option I have few problems,
Date published: 2021-03-18
Rated 1 out of 5 by from Made me upgrade for basically nothing Got to the end and is basically told me I have to upgrade in order to finish my taxes, and ended up paying $150 to turbotax somewhere along the lines for an upgrade it said i needed but didnt put in any additional info?kj
Date published: 2021-03-18
Rated 5 out of 5 by from I LOVE THIS SOFTWARE!!!!! have used this software for many years and it has never let me down. Thanks TurboTax!
Date published: 2021-03-18
Rated 5 out of 5 by from Great tool, easy to follow. Great tool and very easy to follow. I would recommend turbotax to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from great service great to use turbo tax.............................
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome with one exception The process was very easy this year despite a very complex return: two state returns, COVID-related 401k withdrawal, credits for a solar installation, etc. I got stuck a few times but found help easily using the Live Experts. There was one issue that really bummed me out though. I had 2 W-2s, one with income and withholding earned in California, one with zero income and withholding only in Hawaii where I live. Because of this, I cannot e-file. However, I got all the way through to the very last step of the process before learning this. It would have been great if TurboTax had let me know ahead of time.
Date published: 2021-03-18
Rated 5 out of 5 by from SUPER EASY! I have used turbo tax for the past 4 tax seasons! I love how quick and easy it is. I never question if I'm doing things correctly because if I need help its easy to get.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome It's quick and easy to complete my taxes every year. At 91 I need simple as I don't have a lot to report, this makes it so easy for me.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is great for Small Business Turbo Tax Premier Live made it easier to prepare Schedule E for Rental Property Live CPA help was beneficial and enabled me to ask questions related to completing a Schedule E I was able to complete a complicated tax return with Live help! Thank you:)
Date published: 2021-03-18
Rated 1 out of 5 by from Will not let me submit when it is correct! I am totally frustrated that the program will not let me submit my taxes and thinks I made mistake and I did not. I can't get the software to let me submit my taxes. Can't find help!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5772