TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
ugeeeen from
PREFER LAST YEAR PROGRAM
Change in program was tedious. double the time because of familiarity with previous year program and mobility within
Date published: 2022-04-13
Rated 2 out of 5 by
TaxProKeith from
Clunky Software
Very disappointed with the Turbo Tax Bus Software. It is very clunky and hard to navigate. I believed I paid for a tax professional to review the return and also to have the ability to have questions answered. Nowhere were these options made available.
Date published: 2022-04-13
Rated 2 out of 5 by
Heidi3847373 from
Not Thorough & Hidden Fees
First, they asked if I received my 3rd stimulus check last year. I wasn't entitled to it, so I checked off "No". The IRS audited me later and billed me back the $1000 + fees and penalties. 2nd... There are hidden fees. No such thing as a $59 return. They charge you for $49 state returns and another $39 for automatic payment with your return. Once you're at the end and filing, it's impossible to change the billing options.
Date published: 2022-04-13
Rated 5 out of 5 by
Magie60 from
I am thankful for turbo tax
Makes it easy and saves time and money. I recommend to family and friends.
Date published: 2022-04-13
Rated 4 out of 5 by
flight57 from
Turbo Tax is Gret!
I used it last year and it was great so I came back again. Had some questions but found answers in the Search box. Definitely will use it again.
Date published: 2022-04-13
Rated 5 out of 5 by
Lorry Boy from
Always impressive
Intuitive products that deserve to have parent company named Intuit.
Date published: 2022-04-13
Rated 5 out of 5 by
Randall049 from
Excellent Turbo Tax Experience
My experience was great. Franchesca was such a great help and blessing !!
Date published: 2022-04-13
Rated 5 out of 5 by
Jorge4151 from
Super easy to use
Great services and the cost is very reasonable compare to other companies
Date published: 2022-04-13
Rated 4 out of 5 by
Enedina55 from
Turbo Tax
They are helpful and understandable..................................
Date published: 2022-04-13
Rated 5 out of 5 by
Jaygiz from
TurboTax is awesome
It was a great experience and I was so easy to use and their directions were excellent
All TurboTax® Offerings Reviews - Page 5765
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
ugeeeen from
PREFER LAST YEAR PROGRAM
Change in program was tedious. double the time because of familiarity with previous year program and mobility within
Date published: 2022-04-13
Rated 2 out of 5 by
TaxProKeith from
Clunky Software
Very disappointed with the Turbo Tax Bus Software. It is very clunky and hard to navigate. I believed I paid for a tax professional to review the return and also to have the ability to have questions answered. Nowhere were these options made available.
Date published: 2022-04-13
Rated 2 out of 5 by
Heidi3847373 from
Not Thorough & Hidden Fees
First, they asked if I received my 3rd stimulus check last year. I wasn't entitled to it, so I checked off "No". The IRS audited me later and billed me back the $1000 + fees and penalties. 2nd... There are hidden fees. No such thing as a $59 return. They charge you for $49 state returns and another $39 for automatic payment with your return. Once you're at the end and filing, it's impossible to change the billing options.
Date published: 2022-04-13
Rated 5 out of 5 by
Magie60 from
I am thankful for turbo tax
Makes it easy and saves time and money. I recommend to family and friends.
Date published: 2022-04-13
Rated 4 out of 5 by
flight57 from
Turbo Tax is Gret!
I used it last year and it was great so I came back again. Had some questions but found answers in the Search box. Definitely will use it again.
Date published: 2022-04-13
Rated 5 out of 5 by
Lorry Boy from
Always impressive
Intuitive products that deserve to have parent company named Intuit.
Date published: 2022-04-13
Rated 5 out of 5 by
Randall049 from
Excellent Turbo Tax Experience
My experience was great. Franchesca was such a great help and blessing !!
Date published: 2022-04-13
Rated 5 out of 5 by
Jorge4151 from
Super easy to use
Great services and the cost is very reasonable compare to other companies
Date published: 2022-04-13
Rated 4 out of 5 by
Enedina55 from
Turbo Tax
They are helpful and understandable..................................
Date published: 2022-04-13
Rated 5 out of 5 by
Jaygiz from
TurboTax is awesome
It was a great experience and I was so easy to use and their directions were excellent
All TurboTax® Offerings Reviews - Page 5765
Date published: 2022-04-13