TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from PREFER LAST YEAR PROGRAM Change in program was tedious. double the time because of familiarity with previous year program and mobility within
Date published: 2022-04-13
Rated 2 out of 5 by from Clunky Software Very disappointed with the Turbo Tax Bus Software. It is very clunky and hard to navigate. I believed I paid for a tax professional to review the return and also to have the ability to have questions answered. Nowhere were these options made available.
Date published: 2022-04-13
Rated 2 out of 5 by from Not Thorough & Hidden Fees First, they asked if I received my 3rd stimulus check last year. I wasn't entitled to it, so I checked off "No". The IRS audited me later and billed me back the $1000 + fees and penalties. 2nd... There are hidden fees. No such thing as a $59 return. They charge you for $49 state returns and another $39 for automatic payment with your return. Once you're at the end and filing, it's impossible to change the billing options.
Date published: 2022-04-13
Rated 5 out of 5 by from I am thankful for turbo tax Makes it easy and saves time and money. I recommend to family and friends.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is Gret! I used it last year and it was great so I came back again. Had some questions but found answers in the Search box. Definitely will use it again.
Date published: 2022-04-13
Rated 5 out of 5 by from Always impressive Intuitive products that deserve to have parent company named Intuit.
Date published: 2022-04-13
Rated 5 out of 5 by from Excellent Turbo Tax Experience My experience was great. Franchesca was such a great help and blessing !!
Date published: 2022-04-13
Rated 5 out of 5 by from Super easy to use Great services and the cost is very reasonable compare to other companies
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax They are helpful and understandable..................................
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is awesome It was a great experience and I was so easy to use and their directions were excellent
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5765
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from PREFER LAST YEAR PROGRAM Change in program was tedious. double the time because of familiarity with previous year program and mobility within
Date published: 2022-04-13
Rated 2 out of 5 by from Clunky Software Very disappointed with the Turbo Tax Bus Software. It is very clunky and hard to navigate. I believed I paid for a tax professional to review the return and also to have the ability to have questions answered. Nowhere were these options made available.
Date published: 2022-04-13
Rated 2 out of 5 by from Not Thorough & Hidden Fees First, they asked if I received my 3rd stimulus check last year. I wasn't entitled to it, so I checked off "No". The IRS audited me later and billed me back the $1000 + fees and penalties. 2nd... There are hidden fees. No such thing as a $59 return. They charge you for $49 state returns and another $39 for automatic payment with your return. Once you're at the end and filing, it's impossible to change the billing options.
Date published: 2022-04-13
Rated 5 out of 5 by from I am thankful for turbo tax Makes it easy and saves time and money. I recommend to family and friends.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is Gret! I used it last year and it was great so I came back again. Had some questions but found answers in the Search box. Definitely will use it again.
Date published: 2022-04-13
Rated 5 out of 5 by from Always impressive Intuitive products that deserve to have parent company named Intuit.
Date published: 2022-04-13
Rated 5 out of 5 by from Excellent Turbo Tax Experience My experience was great. Franchesca was such a great help and blessing !!
Date published: 2022-04-13
Rated 5 out of 5 by from Super easy to use Great services and the cost is very reasonable compare to other companies
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax They are helpful and understandable..................................
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is awesome It was a great experience and I was so easy to use and their directions were excellent
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5765