TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 1 out of 5 by from turbo tax messed up my return last year Turbo tax didn't ask questions about health care. I had to amend the return and didn't get my refund until October, after filing in February.
Date published: 2021-03-18
Rated 5 out of 5 by from easy this was my first year doing my taxes and i can say with confidence that this was very easy and simple.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax is just getting better and better. Loved the fact that it seemed quicker and easier. Didn't like that it went from costing me nothing last year to costing me $155.00 this year and too many consent forms for giving my info away to others just to perform the services that Turbo Tax claims to do itself. But other than that, it was wonderful. Thanks Turbo Tax
Date published: 2021-03-18
Rated 3 out of 5 by from Problems with Importing Fidelity Tax Form Data I could NOT import my Fidelity Investment Tax Forms using TurboTax. After entering my correct User ID and Password for my Fidelity Account, I received a message that me User ID and/or Password was incorrect. Yet, I was able to logon to my Fidelity account using them, and I contacted Fidelity to ensure all was OK with my user profile. They said all was well with Fidelity, and therefore it must be a TurboTax failure. I contact a TurboTax tech rep, who attempted to resolve my problem and he could not do so. Therefore, I manually entered my Fidelity tax info into my TurboTax file. A time consuming effort, which DEVALUES the use of TurboTax quite a bit.
Date published: 2021-03-18
Rated 5 out of 5 by from thumbs up great and easy to work with, easy password look up great user interface.
Date published: 2021-03-18
Rated 5 out of 5 by from They make it so easy! It offers much help and walks you thru every step.
Date published: 2021-03-18
Rated 5 out of 5 by from easy I find Turbo Tax to be easy to do thanks to the simple steps. It's fast and easy and I didn't want th throw my computer
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Incredible Turbo Tax is incredibly easy to use with a smartphone. I used the camera to upload all the information from my W2. So easy to use. 15 minutes from start to finish.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is Awesome! Did my tax return is 20 minutes flat! And it was Free! Free! Free!
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax is OK It needs to address pensions not requiring a RMD. Also needs to explain why it chose to prepare a 1040-SR instead of the 1040-ES I've used for years. I had to call a Customer Service Rep. to find out if I could file the SR and still make quarterly payments. She was extremely helpful and said I could .
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from turbo tax messed up my return last year Turbo tax didn't ask questions about health care. I had to amend the return and didn't get my refund until October, after filing in February.
Date published: 2021-03-18
Rated 5 out of 5 by from easy this was my first year doing my taxes and i can say with confidence that this was very easy and simple.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax is just getting better and better. Loved the fact that it seemed quicker and easier. Didn't like that it went from costing me nothing last year to costing me $155.00 this year and too many consent forms for giving my info away to others just to perform the services that Turbo Tax claims to do itself. But other than that, it was wonderful. Thanks Turbo Tax
Date published: 2021-03-18
Rated 3 out of 5 by from Problems with Importing Fidelity Tax Form Data I could NOT import my Fidelity Investment Tax Forms using TurboTax. After entering my correct User ID and Password for my Fidelity Account, I received a message that me User ID and/or Password was incorrect. Yet, I was able to logon to my Fidelity account using them, and I contacted Fidelity to ensure all was OK with my user profile. They said all was well with Fidelity, and therefore it must be a TurboTax failure. I contact a TurboTax tech rep, who attempted to resolve my problem and he could not do so. Therefore, I manually entered my Fidelity tax info into my TurboTax file. A time consuming effort, which DEVALUES the use of TurboTax quite a bit.
Date published: 2021-03-18
Rated 5 out of 5 by from thumbs up great and easy to work with, easy password look up great user interface.
Date published: 2021-03-18
Rated 5 out of 5 by from They make it so easy! It offers much help and walks you thru every step.
Date published: 2021-03-18
Rated 5 out of 5 by from easy I find Turbo Tax to be easy to do thanks to the simple steps. It's fast and easy and I didn't want th throw my computer
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Incredible Turbo Tax is incredibly easy to use with a smartphone. I used the camera to upload all the information from my W2. So easy to use. 15 minutes from start to finish.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is Awesome! Did my tax return is 20 minutes flat! And it was Free! Free! Free!
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax is OK It needs to address pensions not requiring a RMD. Also needs to explain why it chose to prepare a 1040-SR instead of the 1040-ES I've used for years. I had to call a Customer Service Rep. to find out if I could file the SR and still make quarterly payments. She was extremely helpful and said I could .
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5754