TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great service Straight forward and easy to understand instructions
Date published: 2022-03-03
Rated 1 out of 5 by from TurboTax is terrible. I had an awful experience. The system is glitchy on the the iPhone app, it took 3 days while it takes 20 minute with a CPA. My review summary says I only owe $15.00 but my actually return has me owing $158.00. They told me it would be free up until it was time to checkout, my tax expert had to give me a code just to get the price that I was told I would get the entire time. It was truly an awful experience and I will never use again nor will I ever recommend to anyone.
Date published: 2022-03-03
Rated 5 out of 5 by from It was a great experience Caroline was great she helped me get the most money I could from my taxes
Date published: 2022-03-03
Rated 5 out of 5 by from Great!! Would file from here again, quick and easy, made everything very easy to understand
Date published: 2022-03-03
Rated 5 out of 5 by from Clint was GREAT Clint was wonderful he helped me with everything!!
Date published: 2022-03-03
Rated 5 out of 5 by from EASY, EASY, EASY!!! Turbo Tax works awesome! Saved me time and money! Definitely recommend!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Outstanding I have used Turbo tax for years and years. In every situation it has come through for me addressing every question and making paying taxes actually a fun thing to do. Who knew!
Date published: 2022-03-03
Rated 4 out of 5 by from Its fine It was easy. Marc was great. I dont know what else you want here.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is so easy to use! Product options are great & only introduced if they are needed or may be beneficial to the customer. Easy to use assistance options & explanations listed are very detailed and helpful.
Date published: 2022-03-03
Rated 4 out of 5 by from Concerned I was to rec a 20.00 discount for filing via USAA and didn't rec ?
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service Straight forward and easy to understand instructions
Date published: 2022-03-03
Rated 1 out of 5 by from TurboTax is terrible. I had an awful experience. The system is glitchy on the the iPhone app, it took 3 days while it takes 20 minute with a CPA. My review summary says I only owe $15.00 but my actually return has me owing $158.00. They told me it would be free up until it was time to checkout, my tax expert had to give me a code just to get the price that I was told I would get the entire time. It was truly an awful experience and I will never use again nor will I ever recommend to anyone.
Date published: 2022-03-03
Rated 5 out of 5 by from It was a great experience Caroline was great she helped me get the most money I could from my taxes
Date published: 2022-03-03
Rated 5 out of 5 by from Great!! Would file from here again, quick and easy, made everything very easy to understand
Date published: 2022-03-03
Rated 5 out of 5 by from Clint was GREAT Clint was wonderful he helped me with everything!!
Date published: 2022-03-03
Rated 5 out of 5 by from EASY, EASY, EASY!!! Turbo Tax works awesome! Saved me time and money! Definitely recommend!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Outstanding I have used Turbo tax for years and years. In every situation it has come through for me addressing every question and making paying taxes actually a fun thing to do. Who knew!
Date published: 2022-03-03
Rated 4 out of 5 by from Its fine It was easy. Marc was great. I dont know what else you want here.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is so easy to use! Product options are great & only introduced if they are needed or may be beneficial to the customer. Easy to use assistance options & explanations listed are very detailed and helpful.
Date published: 2022-03-03
Rated 4 out of 5 by from Concerned I was to rec a 20.00 discount for filing via USAA and didn't rec ?
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5754