TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Turbotax lobbies govt to make tax filing hard Turbotax lobbies govt to make tax filing hard. Way to exploit people and steal money.
Date published: 2021-04-07
Rated 5 out of 5 by from great tool! it was easy to understand, quick and thorough, easy to complete
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Awesome Always enjoy using TurboTax to make my tax experience as simple, easy, and efficient as possible!
Date published: 2021-04-07
Rated 3 out of 5 by from Okay but not spectacular I use TTBusiness simply to prepare a Form 1041 trust return. Over the years, I have found it necessary to use several workarounds. It's okay, but expensive for this simple use. And, after 4 years of promising, still no TTBusiness for Mac.
Date published: 2021-04-07
Rated 5 out of 5 by from Love turbo tax I have used Turbo Tax since I started filing taxes at 16. I've never had any issues with them, nor do I think I ever will. Super easy to get set up and started. The only complaint i have is they've added too many adds now.
Date published: 2021-04-07
Rated 1 out of 5 by from TurboTax Disappointment I began my taxes in February and the cost was half of what it was when I finished today. With taxes added on it should have only been between $45-$50. Today, I didn't have an option and the price increased to $60. It's upsetting that the price increased with no other options because I had to wait to finish filing. Will not use this platform to file my taxes in the years to come.
Date published: 2021-04-07
Rated 5 out of 5 by from Always makes the chore of taxes a LOT easier Minor sale (odd lots) of close end funds, due to change in brokerages. Lots of paper for a $6 long term capital loss. Much easier than trying to figure it out with IRS forms.
Date published: 2021-04-07
Rated 5 out of 5 by from Tax Return Was Easy Tax Return Was Easy, Self Explanatory, I've Used TurboTax For Several Years Now
Date published: 2021-04-07
Rated 5 out of 5 by from Long time user Been using TT since 2008. Some years more complex (business/stock market/sell house) and always have had a satisfying experience. The only negative (but it's really a positive) is the level of ID needed to file a claim. That said, it helps ensure the refund get to the right person - me!
Date published: 2021-04-07
Rated 4 out of 5 by from easy to use and navigate first time doing my taxes and they made it so simple
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 5749
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax lobbies govt to make tax filing hard Turbotax lobbies govt to make tax filing hard. Way to exploit people and steal money.
Date published: 2021-04-07
Rated 5 out of 5 by from great tool! it was easy to understand, quick and thorough, easy to complete
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Awesome Always enjoy using TurboTax to make my tax experience as simple, easy, and efficient as possible!
Date published: 2021-04-07
Rated 3 out of 5 by from Okay but not spectacular I use TTBusiness simply to prepare a Form 1041 trust return. Over the years, I have found it necessary to use several workarounds. It's okay, but expensive for this simple use. And, after 4 years of promising, still no TTBusiness for Mac.
Date published: 2021-04-07
Rated 5 out of 5 by from Love turbo tax I have used Turbo Tax since I started filing taxes at 16. I've never had any issues with them, nor do I think I ever will. Super easy to get set up and started. The only complaint i have is they've added too many adds now.
Date published: 2021-04-07
Rated 1 out of 5 by from TurboTax Disappointment I began my taxes in February and the cost was half of what it was when I finished today. With taxes added on it should have only been between $45-$50. Today, I didn't have an option and the price increased to $60. It's upsetting that the price increased with no other options because I had to wait to finish filing. Will not use this platform to file my taxes in the years to come.
Date published: 2021-04-07
Rated 5 out of 5 by from Always makes the chore of taxes a LOT easier Minor sale (odd lots) of close end funds, due to change in brokerages. Lots of paper for a $6 long term capital loss. Much easier than trying to figure it out with IRS forms.
Date published: 2021-04-07
Rated 5 out of 5 by from Tax Return Was Easy Tax Return Was Easy, Self Explanatory, I've Used TurboTax For Several Years Now
Date published: 2021-04-07
Rated 5 out of 5 by from Long time user Been using TT since 2008. Some years more complex (business/stock market/sell house) and always have had a satisfying experience. The only negative (but it's really a positive) is the level of ID needed to file a claim. That said, it helps ensure the refund get to the right person - me!
Date published: 2021-04-07
Rated 4 out of 5 by from easy to use and navigate first time doing my taxes and they made it so simple
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 5749