TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Easy and Helpful EXCEPT for Crypto I've used Turbotax almost every year since I turned 18. It's fast and easy with the only exception being the crypto section. There was no section for BlockFi Credit Card rewards, which should NOT be taxable. I also had to export a CSV and use Excel to manually edit all of my crypto transactions for BlockFi, which really sucked as it was very tedious and time consuming. Hopefully they streamline crypto in the future.
Date published: 2023-03-26
Rated 5 out of 5 by from Gets better and easier each year My online chat assistance helped me through a tough spot and was very nice.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Tax Helper Great tool for tax prep. Helped me with a complicated tri-state + federal filing.
Date published: 2023-03-26
Rated 5 out of 5 by from Love Turbotax as usual! Used turbo tax deluxe. Helped me get max deductions! Absolutely love it and have used it consistently for the past 9 years. Gets better every year. Keep it up turbo tax!
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is better than H&R Block online Super easy to use. Simple to follow. Easier than H&R Block
Date published: 2023-03-26
Rated 3 out of 5 by from Awfully expensive for a government Form OK... Crunched numbers I guess like it supposed to. I am just upset that we have to pay a professional to figure out how much tax we owe. It just seems intuitive that any reasonably sentient persons should be able to do this without help.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple to use Great prompts and helpful tips along the way. All my questions answered.
Date published: 2023-03-26
Rated 5 out of 5 by from Great job! Easy to use and I didn't have to file online with the IRS form which is crazy and confusing!!
Date published: 2023-03-26
Rated 5 out of 5 by from THANK YOU!!! Thanks especially to Rose for helping me figure this out.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is Amazing!! The features throughout the process made it extremely easy to navigate and complete my taxes. They also offer extra help and several reviews to obtain accurate information. With the step by step method, you are guaranteed not to leave off any extra savings or deductions. I am pleased with this years returns.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5749
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy and Helpful EXCEPT for Crypto I've used Turbotax almost every year since I turned 18. It's fast and easy with the only exception being the crypto section. There was no section for BlockFi Credit Card rewards, which should NOT be taxable. I also had to export a CSV and use Excel to manually edit all of my crypto transactions for BlockFi, which really sucked as it was very tedious and time consuming. Hopefully they streamline crypto in the future.
Date published: 2023-03-26
Rated 5 out of 5 by from Gets better and easier each year My online chat assistance helped me through a tough spot and was very nice.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Tax Helper Great tool for tax prep. Helped me with a complicated tri-state + federal filing.
Date published: 2023-03-26
Rated 5 out of 5 by from Love Turbotax as usual! Used turbo tax deluxe. Helped me get max deductions! Absolutely love it and have used it consistently for the past 9 years. Gets better every year. Keep it up turbo tax!
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is better than H&R Block online Super easy to use. Simple to follow. Easier than H&R Block
Date published: 2023-03-26
Rated 3 out of 5 by from Awfully expensive for a government Form OK... Crunched numbers I guess like it supposed to. I am just upset that we have to pay a professional to figure out how much tax we owe. It just seems intuitive that any reasonably sentient persons should be able to do this without help.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple to use Great prompts and helpful tips along the way. All my questions answered.
Date published: 2023-03-26
Rated 5 out of 5 by from Great job! Easy to use and I didn't have to file online with the IRS form which is crazy and confusing!!
Date published: 2023-03-26
Rated 5 out of 5 by from THANK YOU!!! Thanks especially to Rose for helping me figure this out.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is Amazing!! The features throughout the process made it extremely easy to navigate and complete my taxes. They also offer extra help and several reviews to obtain accurate information. With the step by step method, you are guaranteed not to leave off any extra savings or deductions. I am pleased with this years returns.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5749