TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from awesome Im a 22 year old guy who really has no interest in having to go through the grueling process of doing my taxes. Turbo Tax makes it so easy i dont even worry about it anymore. they make sure i get the maximum amount back every year without fail.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Use 5 years I have used Turbo and each year it gets easier!
Date published: 2021-02-25
Rated 5 out of 5 by from Very good Easy and great experience. I felt welcomed as a student and first time tax payer
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome It was ok for the most part still having some issues
Date published: 2021-02-25
Rated 5 out of 5 by from Mahalo Turbo Tax Taxes are stressful and I dread doing them! You guys are Amazing! You make it easier for us Kupuna (elderly in Hawaiian). Mahalo Turbo Tax!
Date published: 2021-02-25
Rated 3 out of 5 by from Had some issues this year Have not had issues with Turbo Tax in all the years I have used it but this year was different. First the CD didn't load correctly and I had to work with it for quite a while to make it load. Second there was a bug that indicated a W-2c would be sent because of deferred SS payments which was incorrect and mentioned many times on the Forum. Third, when doing the state taxes the deductions did not include my pension income.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Is Awesome! I used the live chat and it was very helpful, I definitely reccomend!
Date published: 2021-02-25
Rated 1 out of 5 by from Needs improvement Turbo tax did not have the form available to take advantage of the COVID-19 relief when you take an early withdrawal. I reached out several times. the last lady I spoke with had no idea of the form I was talking about. that was crazy. she hadn't heard of the 8915E(case number 471341242 as the Support ID. ) I'm just tired and frustrated and need to get my taxes completed. I dont plan to use turbo tax next year
Date published: 2021-02-25
Rated 5 out of 5 by from very easy to file They walk you through step by step. its so easy to follow
Date published: 2021-02-25
Rated 5 out of 5 by from So easy to use I had help through the whole process and was very comfortable filling
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 575
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome Im a 22 year old guy who really has no interest in having to go through the grueling process of doing my taxes. Turbo Tax makes it so easy i dont even worry about it anymore. they make sure i get the maximum amount back every year without fail.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Use 5 years I have used Turbo and each year it gets easier!
Date published: 2021-02-25
Rated 5 out of 5 by from Very good Easy and great experience. I felt welcomed as a student and first time tax payer
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome It was ok for the most part still having some issues
Date published: 2021-02-25
Rated 5 out of 5 by from Mahalo Turbo Tax Taxes are stressful and I dread doing them! You guys are Amazing! You make it easier for us Kupuna (elderly in Hawaiian). Mahalo Turbo Tax!
Date published: 2021-02-25
Rated 3 out of 5 by from Had some issues this year Have not had issues with Turbo Tax in all the years I have used it but this year was different. First the CD didn't load correctly and I had to work with it for quite a while to make it load. Second there was a bug that indicated a W-2c would be sent because of deferred SS payments which was incorrect and mentioned many times on the Forum. Third, when doing the state taxes the deductions did not include my pension income.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Is Awesome! I used the live chat and it was very helpful, I definitely reccomend!
Date published: 2021-02-25
Rated 1 out of 5 by from Needs improvement Turbo tax did not have the form available to take advantage of the COVID-19 relief when you take an early withdrawal. I reached out several times. the last lady I spoke with had no idea of the form I was talking about. that was crazy. she hadn't heard of the 8915E(case number 471341242 as the Support ID. ) I'm just tired and frustrated and need to get my taxes completed. I dont plan to use turbo tax next year
Date published: 2021-02-25
Rated 5 out of 5 by from very easy to file They walk you through step by step. its so easy to follow
Date published: 2021-02-25
Rated 5 out of 5 by from So easy to use I had help through the whole process and was very comfortable filling
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 575