TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Fast and Easy Turbotax walks me through every step of my return which makes filing very easy.
Date published: 2022-02-28
Rated 5 out of 5 by from Zara exhibited patience dealing with my problem The tax Rep assisted me all the way through and guided me to the right sites so that I could make the right choices.
Date published: 2022-02-28
Rated 2 out of 5 by from Too many problems filing this year with turbtax Most of the processes was easier this year. Way, way to many requests to upgrade. Had an issue with pretax payments which I fought with for two hours before calling for help. The gentleman who answered the phone (Michael) was very helpful and we resolved the problem in about 10 minutes. Major problem - when I sent my tax return via E-File, I was never asked how I wanted to pay my taxes (unlike in the past) and off the return without payment. I hope, since now I am also going to make a hard copy and pay by mail with a check! This is no trivial matter since the taxes owed were over $11,000!
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent service I appreciate turbo tax live experts dummy things down for me to understand and making sure I do not get myself in a an audit mess. The customer Service is excellent and very helpful friendly and knowledgeable.
Date published: 2022-02-28
Rated 5 out of 5 by from Very helpful and easy to use It is helpful, easy to use and understand - easy to navigate
Date published: 2022-02-28
Rated 5 out of 5 by from Super Easy and Fast!! I have always had someone do my taxes for me and this year decided to do them myself! Turbo Tax made it so easy and had all the steps to creating an easy filing process.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great! I only got hung up once and it was a simple and quick fix.
Date published: 2022-02-28
Rated 5 out of 5 by from Have been using turbotax for years makes it simple Love the simplicity of turbo tax! Have been using tubro tax for years.
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy to use Very easy to use and very straightforward. Would recommend!
Date published: 2022-02-28
Rated 5 out of 5 by from great It was a painless process as poosible!!! Never any problems
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5738
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy Turbotax walks me through every step of my return which makes filing very easy.
Date published: 2022-02-28
Rated 5 out of 5 by from Zara exhibited patience dealing with my problem The tax Rep assisted me all the way through and guided me to the right sites so that I could make the right choices.
Date published: 2022-02-28
Rated 2 out of 5 by from Too many problems filing this year with turbtax Most of the processes was easier this year. Way, way to many requests to upgrade. Had an issue with pretax payments which I fought with for two hours before calling for help. The gentleman who answered the phone (Michael) was very helpful and we resolved the problem in about 10 minutes. Major problem - when I sent my tax return via E-File, I was never asked how I wanted to pay my taxes (unlike in the past) and off the return without payment. I hope, since now I am also going to make a hard copy and pay by mail with a check! This is no trivial matter since the taxes owed were over $11,000!
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent service I appreciate turbo tax live experts dummy things down for me to understand and making sure I do not get myself in a an audit mess. The customer Service is excellent and very helpful friendly and knowledgeable.
Date published: 2022-02-28
Rated 5 out of 5 by from Very helpful and easy to use It is helpful, easy to use and understand - easy to navigate
Date published: 2022-02-28
Rated 5 out of 5 by from Super Easy and Fast!! I have always had someone do my taxes for me and this year decided to do them myself! Turbo Tax made it so easy and had all the steps to creating an easy filing process.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great! I only got hung up once and it was a simple and quick fix.
Date published: 2022-02-28
Rated 5 out of 5 by from Have been using turbotax for years makes it simple Love the simplicity of turbo tax! Have been using tubro tax for years.
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy to use Very easy to use and very straightforward. Would recommend!
Date published: 2022-02-28
Rated 5 out of 5 by from great It was a painless process as poosible!!! Never any problems
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5738