TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love it Fast, easy and self explanatory I will use turbo tax next year again
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is very user friendly User friendly, easy to understand and thorough, however getting expensive
Date published: 2021-03-19
Rated 4 out of 5 by from AM LOVING IT I WILL ALWAY USED IT I WILL TELL EVERYONE ABOUT IT
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax is amazing. Turbotax called me to help me with my question. I did not wait for long. They are reliable and fast. At the end, they answer my question. I feel that I can rely on them with my tax.
Date published: 2021-03-19
Rated 3 out of 5 by from Federal Excellent, MT BAD!-NO helpful info ever!!! Used Turbo Tax since first PC mid 1990's. Federal Deluxe continues excellent for 25 years. St of Montana continues AWFUL for MANY years i.e. NO "Extra" info offered to get thru ANY Q, assuming you understand EVERYthing on MT forms completion.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax good job Lengthy but simple very easy to do and understand glad it was recommended to me
Date published: 2021-03-19
Rated 5 out of 5 by from Really simple and straight forward It was pretty easy to work with turbo tax for the exception that i caouve gotten my taxes done for less than what turbo tax charged
Date published: 2021-03-19
Rated 3 out of 5 by from My Experience with Turbotax In the past I have trusted Turbotax to be up to date with all IRS changes. I know that the new relief bill recently signed by President Biden was less than a week ago, but I am now delayed in filing my son's tax return because he is eligible for a credit redusing his unemployment income. I hsd slready e-filed another fsmily members' tax return when I was made aware of the increase in the EIC that she is eligible for due to this relief bill. I have always been satisfied with using Turbotax. It is very easy and I depend on it to be the fastest way to file tax returns. I now have to file an amended return when the updates are made for my family member and will have to wait to file my son's return.
Date published: 2021-03-19
Rated 5 out of 5 by from State filing/fee glitch They really need to fix the glitch with the state payment/filing option. I heard a lot of people had to delete the form and file separate. I kept getting the error “not entitled to efile one or more formsets”, I went back and re-attempt to file, I selected to delete state, then canceled and re-check state and finally asked for the payment to file for the state.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax was Helpful! Easy to use. Very thorough. Will use again for next year.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5728
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love it Fast, easy and self explanatory I will use turbo tax next year again
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is very user friendly User friendly, easy to understand and thorough, however getting expensive
Date published: 2021-03-19
Rated 4 out of 5 by from AM LOVING IT I WILL ALWAY USED IT I WILL TELL EVERYONE ABOUT IT
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax is amazing. Turbotax called me to help me with my question. I did not wait for long. They are reliable and fast. At the end, they answer my question. I feel that I can rely on them with my tax.
Date published: 2021-03-19
Rated 3 out of 5 by from Federal Excellent, MT BAD!-NO helpful info ever!!! Used Turbo Tax since first PC mid 1990's. Federal Deluxe continues excellent for 25 years. St of Montana continues AWFUL for MANY years i.e. NO "Extra" info offered to get thru ANY Q, assuming you understand EVERYthing on MT forms completion.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax good job Lengthy but simple very easy to do and understand glad it was recommended to me
Date published: 2021-03-19
Rated 5 out of 5 by from Really simple and straight forward It was pretty easy to work with turbo tax for the exception that i caouve gotten my taxes done for less than what turbo tax charged
Date published: 2021-03-19
Rated 3 out of 5 by from My Experience with Turbotax In the past I have trusted Turbotax to be up to date with all IRS changes. I know that the new relief bill recently signed by President Biden was less than a week ago, but I am now delayed in filing my son's tax return because he is eligible for a credit redusing his unemployment income. I hsd slready e-filed another fsmily members' tax return when I was made aware of the increase in the EIC that she is eligible for due to this relief bill. I have always been satisfied with using Turbotax. It is very easy and I depend on it to be the fastest way to file tax returns. I now have to file an amended return when the updates are made for my family member and will have to wait to file my son's return.
Date published: 2021-03-19
Rated 5 out of 5 by from State filing/fee glitch They really need to fix the glitch with the state payment/filing option. I heard a lot of people had to delete the form and file separate. I kept getting the error “not entitled to efile one or more formsets”, I went back and re-attempt to file, I selected to delete state, then canceled and re-check state and finally asked for the payment to file for the state.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax was Helpful! Easy to use. Very thorough. Will use again for next year.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5728