TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great service Easy not stressful great service fast service happy
Date published: 2022-03-04
Rated 2 out of 5 by from TurboTax is sneaky with their fees TurboTax does not tell you that when you file for your educational tax reductions you get charged $60. It is frustrating to lose $60 when I did not get anything from my educational tax breaks.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is so easy! Been using them for several years now, still the best!
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax is alright The user interface is great! So perfect and easy to follow. Love all the clarifications. It makes doing your taxes actually enjoyable and efficient. My biggest complaint is that I wanted to do the free version and that's what I selected. It wasn't until the finalizing process that the system notified me that I HAD to use their "deluxe" $59 version! That is very deceitful, and there was no way for me to go back and try to see why it required me to use this version (or how to fix it to avoid it). Had I known this before doing the entire tax process, I would have used a different service. Definitely will remember this next year when I do my taxes and will consider using a different company. That's unfortunate since I really do enjoy using the TurboTax interface.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is fast thank you for providing such a wonderful service to people to use.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is so helpful. I followed the questions, supplied the information, and I was done!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax outdid H&R I wish I had the time to go into detail but my last 3 years with H&R were horrible experiences. This was my first TurboTax experience and it was much better then expected.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Love it! It's easier doing it by myself. I don't need to pay another person to do my taxes.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is a Godsend! Turbotax made this process so easy on me. This is my first year filing taxes by myself and I was incredibly nervous, but there was no need! Turbotax explains everything as clear as possible. They check, double, and TRIPLE CHECK your information to make sure you're reporting everything correctly and not leaving anything out. They made this process so easy!
Date published: 2022-03-04
Rated 2 out of 5 by from Turbo Tax Business Should be Combined w Personal First, Turbo Tax Business should be available for Mac! Secondly, it should be part of the regular Turbo Tax when just using it for simple Trusts instead of having to buy two programs. Lastly, the program never asked for the attachment to be included with Schedule D.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5711
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service Easy not stressful great service fast service happy
Date published: 2022-03-04
Rated 2 out of 5 by from TurboTax is sneaky with their fees TurboTax does not tell you that when you file for your educational tax reductions you get charged $60. It is frustrating to lose $60 when I did not get anything from my educational tax breaks.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is so easy! Been using them for several years now, still the best!
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax is alright The user interface is great! So perfect and easy to follow. Love all the clarifications. It makes doing your taxes actually enjoyable and efficient. My biggest complaint is that I wanted to do the free version and that's what I selected. It wasn't until the finalizing process that the system notified me that I HAD to use their "deluxe" $59 version! That is very deceitful, and there was no way for me to go back and try to see why it required me to use this version (or how to fix it to avoid it). Had I known this before doing the entire tax process, I would have used a different service. Definitely will remember this next year when I do my taxes and will consider using a different company. That's unfortunate since I really do enjoy using the TurboTax interface.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is fast thank you for providing such a wonderful service to people to use.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is so helpful. I followed the questions, supplied the information, and I was done!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax outdid H&R I wish I had the time to go into detail but my last 3 years with H&R were horrible experiences. This was my first TurboTax experience and it was much better then expected.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Love it! It's easier doing it by myself. I don't need to pay another person to do my taxes.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is a Godsend! Turbotax made this process so easy on me. This is my first year filing taxes by myself and I was incredibly nervous, but there was no need! Turbotax explains everything as clear as possible. They check, double, and TRIPLE CHECK your information to make sure you're reporting everything correctly and not leaving anything out. They made this process so easy!
Date published: 2022-03-04
Rated 2 out of 5 by from Turbo Tax Business Should be Combined w Personal First, Turbo Tax Business should be available for Mac! Secondly, it should be part of the regular Turbo Tax when just using it for simple Trusts instead of having to buy two programs. Lastly, the program never asked for the attachment to be included with Schedule D.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5711