TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72141 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy Peasy Lemon Squizy six years and counting. great free software. the questions on life changes and all other sources of expense and income make it very easy to figure out what and how to file.
Date published: 2021-03-21
Rated 4 out of 5 by from First Time Filing Myself I thought TurboTax was really easy, helpful, and informative. My only complaint is that I had to pay for the service because I paid on my student loans. I'm paying enough for student loans as is so to pay another $60 to finish taxes, only because I have loans, was a bummer. That aside though, I really did like this service!
Date published: 2021-03-21
Rated 5 out of 5 by from Easier Every Time Truly, it does seem this service gets easier every year.
Date published: 2021-03-21
Rated 5 out of 5 by from Great and easy to use Turbo Tax is great at providing help when needed. You can click on topic help at any time and it provides easy to read help.
Date published: 2021-03-21
Rated 5 out of 5 by from I was able to file my taxes confidently on my own. I liked that I was able to answer the questions and file our taxes with confidence. The search function answered our questions without the need of an expert. Thank you!
Date published: 2021-03-21
Rated 5 out of 5 by from TURBO TAX is extremely usedful This is the first year I have done my own taxes and TURBOTAX made it easy
Date published: 2021-03-21
Rated 3 out of 5 by from first time problems after 15 years all good on federal but state refused efile numerous times. somehow state income was duplicated as out of state income which did not match fed w2. turbo tax help said a upcoming software change would fix but it did not. I had to force the out of state income off my return.
Date published: 2021-03-21
Rated 3 out of 5 by from TAX FAST AND EASY WILL USE AGAIN NEXT YEAR THANK YOU!!!
Date published: 2021-03-21
Rated 3 out of 5 by from Could be a lot better Program needs a lot of explanatory detail. Clicking on an entiy's reference data often leads to IRS gibberish. Should be able to complete tax without every switching to forms mode, but I find that I must go to form mode to understand the interview question.
Date published: 2021-03-21
Rated 4 out of 5 by from A few bugs Overall, it works well, but there were some bugs related to the 1099-B that were a bit infuriating, mainly related to the date acquired info and cost or other basis info.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5706
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy Lemon Squizy six years and counting. great free software. the questions on life changes and all other sources of expense and income make it very easy to figure out what and how to file.
Date published: 2021-03-21
Rated 4 out of 5 by from First Time Filing Myself I thought TurboTax was really easy, helpful, and informative. My only complaint is that I had to pay for the service because I paid on my student loans. I'm paying enough for student loans as is so to pay another $60 to finish taxes, only because I have loans, was a bummer. That aside though, I really did like this service!
Date published: 2021-03-21
Rated 5 out of 5 by from Easier Every Time Truly, it does seem this service gets easier every year.
Date published: 2021-03-21
Rated 5 out of 5 by from Great and easy to use Turbo Tax is great at providing help when needed. You can click on topic help at any time and it provides easy to read help.
Date published: 2021-03-21
Rated 5 out of 5 by from I was able to file my taxes confidently on my own. I liked that I was able to answer the questions and file our taxes with confidence. The search function answered our questions without the need of an expert. Thank you!
Date published: 2021-03-21
Rated 5 out of 5 by from TURBO TAX is extremely usedful This is the first year I have done my own taxes and TURBOTAX made it easy
Date published: 2021-03-21
Rated 3 out of 5 by from first time problems after 15 years all good on federal but state refused efile numerous times. somehow state income was duplicated as out of state income which did not match fed w2. turbo tax help said a upcoming software change would fix but it did not. I had to force the out of state income off my return.
Date published: 2021-03-21
Rated 3 out of 5 by from TAX FAST AND EASY WILL USE AGAIN NEXT YEAR THANK YOU!!!
Date published: 2021-03-21
Rated 3 out of 5 by from Could be a lot better Program needs a lot of explanatory detail. Clicking on an entiy's reference data often leads to IRS gibberish. Should be able to complete tax without every switching to forms mode, but I find that I must go to form mode to understand the interview question.
Date published: 2021-03-21
Rated 4 out of 5 by from A few bugs Overall, it works well, but there were some bugs related to the 1099-B that were a bit infuriating, mainly related to the date acquired info and cost or other basis info.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5706