TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great tax service helps you when you need it Helps if you need it. Great customer service.love it
Date published: 2021-03-19
Rated 5 out of 5 by from Easy to use I have been using TurboTax for more than 25 years.
Date published: 2021-03-19
Rated 3 out of 5 by from I didn't want the extra services I didn't want all the extra services, but the system didn't give me options to remove them. I I was not happy with the fees and services and didn't even want.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy Enough Good way to check for deductions. Asks for higher level review than needed. Just wanted free review.
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo Tax was easy to navigate. Turbo Tax was easy to navigate. Once i needed help with a consult and they called at the exact time they said they would. The person was appropriately friendly and extremely helpful. The one negative was that I had to bump up to a more expensive bracket to upload and include all my brokerage information. Maybe a senior citizen/retiree category at a lower rate would be appreciated.
Date published: 2021-03-19
Rated 5 out of 5 by from Could not have been easier Easy to use and and less expensive than a tax preparer.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy, Super helpful this process was really easy, especially for us young people who don't really understand or know what were doing
Date published: 2021-03-19
Rated 4 out of 5 by from Really easy Easy & pretty fast... I recommend trying... give it a try it's worth it..
Date published: 2021-03-19
Rated 5 out of 5 by from Been using this web page for many of years Very easy an I been using this web page for many of years
Date published: 2021-03-19
Rated 5 out of 5 by from Love Turbotax Easy step-by-step process. All my questions were adequately answered.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5706
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great tax service helps you when you need it Helps if you need it. Great customer service.love it
Date published: 2021-03-19
Rated 5 out of 5 by from Easy to use I have been using TurboTax for more than 25 years.
Date published: 2021-03-19
Rated 3 out of 5 by from I didn't want the extra services I didn't want all the extra services, but the system didn't give me options to remove them. I I was not happy with the fees and services and didn't even want.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy Enough Good way to check for deductions. Asks for higher level review than needed. Just wanted free review.
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo Tax was easy to navigate. Turbo Tax was easy to navigate. Once i needed help with a consult and they called at the exact time they said they would. The person was appropriately friendly and extremely helpful. The one negative was that I had to bump up to a more expensive bracket to upload and include all my brokerage information. Maybe a senior citizen/retiree category at a lower rate would be appreciated.
Date published: 2021-03-19
Rated 5 out of 5 by from Could not have been easier Easy to use and and less expensive than a tax preparer.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy, Super helpful this process was really easy, especially for us young people who don't really understand or know what were doing
Date published: 2021-03-19
Rated 4 out of 5 by from Really easy Easy & pretty fast... I recommend trying... give it a try it's worth it..
Date published: 2021-03-19
Rated 5 out of 5 by from Been using this web page for many of years Very easy an I been using this web page for many of years
Date published: 2021-03-19
Rated 5 out of 5 by from Love Turbotax Easy step-by-step process. All my questions were adequately answered.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5706