TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome and easy to use how do you rec I've got to file my taxes with the assistance of TurboTax it was great I recommend it for everybody
Date published: 2021-03-19
Rated 5 out of 5 by from Best Tax Filing I have been using TurboTax for quite a few years, I love the step-by-step instructions and on the rare occasion I have spoken to an associate, he was very knowledgeable and courteous.
Date published: 2021-03-19
Rated 5 out of 5 by from GOOD PLACE TO DO TAXES VERY SUCCESSFUL AND LOTS OF HELP FROM ALL EMPLOYEES AT TURBO TAX
Date published: 2021-03-19
Rated 5 out of 5 by from Simple and free for standard deduction tax return. I use it every year because I don't itemized my deduction. Simple and free for standard deduction tax return.
Date published: 2021-03-19
Rated 5 out of 5 by from I love using Turbo Tax! The program walks you through all tax and credit categories AND offers "learn more" options if you need further clarification/information
Date published: 2021-03-19
Rated 5 out of 5 by from great easy to follow directions and live support was great in answering questions
Date published: 2021-03-19
Rated 5 out of 5 by from turbo tax is awesome! they helped me get through everything quick and fast! they even offered live assistance. quick easy and simple!
Date published: 2021-03-19
Rated 4 out of 5 by from Easy to use. Turbo Tax was easy to use and it was FREE. It also gave options if you wanted to upgrade.
Date published: 2021-03-19
Rated 2 out of 5 by from The 2020 year Turbo is fair to poor. I had a free State included in my purchase of TurboTax 2020. I filed a tax returned for myself and a 2nd tax return for my mother. When I did the 2nd return for my mom, when TT indicated I had a free state for efile and did I want to use it, I said yes. But at end of process, TT indicated I need to pay TT for e-file of state return. Also, there was mention of having to send in copy of tax return for my mom's return and yet it was a simple straightforward tax return. Doesn't make sense to print and send in paper tax return when paying to efile! Very poorly done.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is great! Very helpful. Thank you. Will use Turbotax in the future.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5703
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome and easy to use how do you rec I've got to file my taxes with the assistance of TurboTax it was great I recommend it for everybody
Date published: 2021-03-19
Rated 5 out of 5 by from Best Tax Filing I have been using TurboTax for quite a few years, I love the step-by-step instructions and on the rare occasion I have spoken to an associate, he was very knowledgeable and courteous.
Date published: 2021-03-19
Rated 5 out of 5 by from GOOD PLACE TO DO TAXES VERY SUCCESSFUL AND LOTS OF HELP FROM ALL EMPLOYEES AT TURBO TAX
Date published: 2021-03-19
Rated 5 out of 5 by from Simple and free for standard deduction tax return. I use it every year because I don't itemized my deduction. Simple and free for standard deduction tax return.
Date published: 2021-03-19
Rated 5 out of 5 by from I love using Turbo Tax! The program walks you through all tax and credit categories AND offers "learn more" options if you need further clarification/information
Date published: 2021-03-19
Rated 5 out of 5 by from great easy to follow directions and live support was great in answering questions
Date published: 2021-03-19
Rated 5 out of 5 by from turbo tax is awesome! they helped me get through everything quick and fast! they even offered live assistance. quick easy and simple!
Date published: 2021-03-19
Rated 4 out of 5 by from Easy to use. Turbo Tax was easy to use and it was FREE. It also gave options if you wanted to upgrade.
Date published: 2021-03-19
Rated 2 out of 5 by from The 2020 year Turbo is fair to poor. I had a free State included in my purchase of TurboTax 2020. I filed a tax returned for myself and a 2nd tax return for my mother. When I did the 2nd return for my mom, when TT indicated I had a free state for efile and did I want to use it, I said yes. But at end of process, TT indicated I need to pay TT for e-file of state return. Also, there was mention of having to send in copy of tax return for my mom's return and yet it was a simple straightforward tax return. Doesn't make sense to print and send in paper tax return when paying to efile! Very poorly done.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is great! Very helpful. Thank you. Will use Turbotax in the future.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5703