TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Good First Experience first time filing without an professional. they made it as easy as possible.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is Awesome So helpful! Being able to talk to someone is priceless
Date published: 2021-03-27
Rated 5 out of 5 by from Excellent Product I continue to use Turbo Tax each year for taxes. So intuitive and easy. Step by step support an quick support when needed.
Date published: 2021-03-27
Rated 3 out of 5 by from Easy to use, but pricing could be more reasonable. Easy to use software, program saves all previous returns and e-filing is quick. However depending on which program you use the price will increase ~$30 to $50 if filed in February vs March/April. So you're incentivized to file early, but you're out of luck if you can't access all your tax documents by February in order to file by end of February. And this year if you file early and were unemployed and on unemployment, you would likely have to amend your returns. Also wish there was discounted price if filing both Federal and State returns vs a separate price for each. So all things considered, TurboTax gets an 'average' rating.
Date published: 2021-03-27
Rated 5 out of 5 by from So much easier! TurboTax makes it so much easier to prepare taxes, especially with so many changes to the rules. Well worth the $$!
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo tax they are great they will help you out Awsome veryquick they will help you step by step if you need it
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is quick and easy it was pretty simple and awesome. I would recommend this to anybody
Date published: 2021-03-27
Rated 5 out of 5 by from Fantastic Experience I had a great deal of confusion while trying to file my taxes given my status as a telecommuting graduate student and research assistant. I decided to choose TurboTax Live Premier so that I could speak with a tax expert who could help me understand exactly how to file in multiple states. I was hesitant to pay the extra cost at first but after working through my taxes with a professional, I have absolutely no regrets.
Date published: 2021-03-27
Rated 1 out of 5 by from Continual problem with Updates - 1603 Error For two years now I have had horrible issues with 1603 Error on updates. Every time I need to reboot and the very first thing is update TT or it wont' work later. Or, I need to do the manual update. Extremely frustrating. Have done all the support page fixes. Can you fix this issue please? Running W10 20H2
Date published: 2021-03-27
Rated 5 out of 5 by from very easy very fast and easy to use. would recommend to anyone
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5702
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good First Experience first time filing without an professional. they made it as easy as possible.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is Awesome So helpful! Being able to talk to someone is priceless
Date published: 2021-03-27
Rated 5 out of 5 by from Excellent Product I continue to use Turbo Tax each year for taxes. So intuitive and easy. Step by step support an quick support when needed.
Date published: 2021-03-27
Rated 3 out of 5 by from Easy to use, but pricing could be more reasonable. Easy to use software, program saves all previous returns and e-filing is quick. However depending on which program you use the price will increase ~$30 to $50 if filed in February vs March/April. So you're incentivized to file early, but you're out of luck if you can't access all your tax documents by February in order to file by end of February. And this year if you file early and were unemployed and on unemployment, you would likely have to amend your returns. Also wish there was discounted price if filing both Federal and State returns vs a separate price for each. So all things considered, TurboTax gets an 'average' rating.
Date published: 2021-03-27
Rated 5 out of 5 by from So much easier! TurboTax makes it so much easier to prepare taxes, especially with so many changes to the rules. Well worth the $$!
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo tax they are great they will help you out Awsome veryquick they will help you step by step if you need it
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is quick and easy it was pretty simple and awesome. I would recommend this to anybody
Date published: 2021-03-27
Rated 5 out of 5 by from Fantastic Experience I had a great deal of confusion while trying to file my taxes given my status as a telecommuting graduate student and research assistant. I decided to choose TurboTax Live Premier so that I could speak with a tax expert who could help me understand exactly how to file in multiple states. I was hesitant to pay the extra cost at first but after working through my taxes with a professional, I have absolutely no regrets.
Date published: 2021-03-27
Rated 1 out of 5 by from Continual problem with Updates - 1603 Error For two years now I have had horrible issues with 1603 Error on updates. Every time I need to reboot and the very first thing is update TT or it wont' work later. Or, I need to do the manual update. Extremely frustrating. Have done all the support page fixes. Can you fix this issue please? Running W10 20H2
Date published: 2021-03-27
Rated 5 out of 5 by from very easy very fast and easy to use. would recommend to anyone
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5702