TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Fast and Easy Have used TurboTax for several years now. Very easy to use. Simple instructions.
Date published: 2021-03-19
Rated 5 out of 5 by from Always Great to use!! 6 years and haven't looked back. Not that I look forward to doing the wife and I taxes but this Turbo Tax makes it pretty easy to do.
Date published: 2021-03-19
Rated 5 out of 5 by from Good experience TurboTax is user friendly and easy to navigate. Thank you
Date published: 2021-03-19
Rated 2 out of 5 by from Turbotax Let Me Down There is a bug in the software that needs addressing. When you try to file electronically, you get a message that says "charitable contributions has an unacceptable value" and it stops you dead. Only by going thru the message boqard on the Turbotax website was I able to find a solution that worked. It was posted by other users--not Turbotax staff. This bug has been a known problem for over two months.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax always Great !!! Have been using Turbo Tax forever and it has always been easy to understand and use.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax is great It was great. Just a bit confusing on the AGI part
Date published: 2021-03-19
Rated 3 out of 5 by from I was disappointed in TT I began by selecting to have my taxes done by an expert at TT. After several days of loading documents, I was told they couldn’t help me because I had casualty ( damage from two federal disaster hurricanes). That was extremely disappointing! I logged back on only to find all was wiped. I started over again, to do it myself. TT states you will know upfront what the charges will be before you begin. That is incorrect. The charge was $160 for federal. I was unaware of this charge until the end. In future, May have to go elsewhere.
Date published: 2021-03-19
Rated 5 out of 5 by from Nice and easy Very easy to use. For a first time user it probably took a little longer. But easy to follow
Date published: 2021-03-19
Rated 5 out of 5 by from thank you for your live hep perfection!! You made filing simple, easy and painless
Date published: 2021-03-19
Rated 5 out of 5 by from TURBO TAX EASY EASY TO USE. THE TURBO TAX PROGRAM MADE FILING MY TAXES EASY AND I AM CONFIDENT THEY ARE CORRECT.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5702
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast and Easy Have used TurboTax for several years now. Very easy to use. Simple instructions.
Date published: 2021-03-19
Rated 5 out of 5 by from Always Great to use!! 6 years and haven't looked back. Not that I look forward to doing the wife and I taxes but this Turbo Tax makes it pretty easy to do.
Date published: 2021-03-19
Rated 5 out of 5 by from Good experience TurboTax is user friendly and easy to navigate. Thank you
Date published: 2021-03-19
Rated 2 out of 5 by from Turbotax Let Me Down There is a bug in the software that needs addressing. When you try to file electronically, you get a message that says "charitable contributions has an unacceptable value" and it stops you dead. Only by going thru the message boqard on the Turbotax website was I able to find a solution that worked. It was posted by other users--not Turbotax staff. This bug has been a known problem for over two months.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax always Great !!! Have been using Turbo Tax forever and it has always been easy to understand and use.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax is great It was great. Just a bit confusing on the AGI part
Date published: 2021-03-19
Rated 3 out of 5 by from I was disappointed in TT I began by selecting to have my taxes done by an expert at TT. After several days of loading documents, I was told they couldn’t help me because I had casualty ( damage from two federal disaster hurricanes). That was extremely disappointing! I logged back on only to find all was wiped. I started over again, to do it myself. TT states you will know upfront what the charges will be before you begin. That is incorrect. The charge was $160 for federal. I was unaware of this charge until the end. In future, May have to go elsewhere.
Date published: 2021-03-19
Rated 5 out of 5 by from Nice and easy Very easy to use. For a first time user it probably took a little longer. But easy to follow
Date published: 2021-03-19
Rated 5 out of 5 by from thank you for your live hep perfection!! You made filing simple, easy and painless
Date published: 2021-03-19
Rated 5 out of 5 by from TURBO TAX EASY EASY TO USE. THE TURBO TAX PROGRAM MADE FILING MY TAXES EASY AND I AM CONFIDENT THEY ARE CORRECT.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5702