TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT! Easy to use and navigate through the site. I love using Turbo Tax!
Date published: 2021-02-25
Rated 3 out of 5 by from Glitchy at times Though the product is intuitive, I found it really glitchy with 1099-NEC and 1099-MISC. I ended up actually declaring $1,740 of EXTRA income because I couldn't figure out how to remove it - it was lost in the system. I'd like to be contacted about this and compensated in some way.
Date published: 2021-02-25
Rated 5 out of 5 by from Very Easy Made doing my taxes myself a lot less scary. It was very stress free and I recommend it!
Date published: 2021-02-25
Rated 5 out of 5 by from great Very easy and quick. I would recommend to anyone to use.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Gets It Done Turbo Tax walked me through the entire tax filing process and made recommendations along the way about what I should do and not do. It really made me feel like they had my best interest at heart and like I was being treated like an individual.
Date published: 2021-02-25
Rated 4 out of 5 by from This year's improvement My live agent is awesome. She walked me through a data glitch, and we were successful. The experience of engagement was a 5 star experience.
Date published: 2021-02-25
Rated 5 out of 5 by from awesome I really like how turbotax help in every step when I make my taxes
Date published: 2021-02-25
Rated 2 out of 5 by from Turbo Tax has taken a step backward! I have used Turbo Tax for many years. Your new changes to this year has made it much more difficult to fill in
Date published: 2021-02-25
Rated 1 out of 5 by from Claimed it was free Of course I filed during the time filing was free. After completing it I was charged 50$ for federal and 40$ for state. Then was forced to buy deluxe.
Date published: 2021-02-25
Rated 5 out of 5 by from excellent tool for filing your taxes this is my 5th year using turbo tax never having an issue with filing or getting the biggest refund
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 569
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT! Easy to use and navigate through the site. I love using Turbo Tax!
Date published: 2021-02-25
Rated 3 out of 5 by from Glitchy at times Though the product is intuitive, I found it really glitchy with 1099-NEC and 1099-MISC. I ended up actually declaring $1,740 of EXTRA income because I couldn't figure out how to remove it - it was lost in the system. I'd like to be contacted about this and compensated in some way.
Date published: 2021-02-25
Rated 5 out of 5 by from Very Easy Made doing my taxes myself a lot less scary. It was very stress free and I recommend it!
Date published: 2021-02-25
Rated 5 out of 5 by from great Very easy and quick. I would recommend to anyone to use.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Gets It Done Turbo Tax walked me through the entire tax filing process and made recommendations along the way about what I should do and not do. It really made me feel like they had my best interest at heart and like I was being treated like an individual.
Date published: 2021-02-25
Rated 4 out of 5 by from This year's improvement My live agent is awesome. She walked me through a data glitch, and we were successful. The experience of engagement was a 5 star experience.
Date published: 2021-02-25
Rated 5 out of 5 by from awesome I really like how turbotax help in every step when I make my taxes
Date published: 2021-02-25
Rated 2 out of 5 by from Turbo Tax has taken a step backward! I have used Turbo Tax for many years. Your new changes to this year has made it much more difficult to fill in
Date published: 2021-02-25
Rated 1 out of 5 by from Claimed it was free Of course I filed during the time filing was free. After completing it I was charged 50$ for federal and 40$ for state. Then was forced to buy deluxe.
Date published: 2021-02-25
Rated 5 out of 5 by from excellent tool for filing your taxes this is my 5th year using turbo tax never having an issue with filing or getting the biggest refund
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 569