TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from need larger font for form and instructions get read of gray font and small font. Not everybody is 25 years old with 2020 vision. I am 80 years old and have trouble reading forms there should be an option to enlarge the font, and have the font black not gray. Outside of that I've been using this since 1985
Date published: 2021-03-21
Rated 5 out of 5 by from THANK YOU Thank you for making it so fast and easy and FREE!!
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo Tax is only as Good as our tax system As the tax code continues to punish middle class citizens, Turbo Tax has become more difficult to navigate
Date published: 2021-03-21
Rated 5 out of 5 by from first timer It was my first time using the service and I found it simple and easy to accomplish my taxes this year, highly recommended!
Date published: 2021-03-21
Rated 5 out of 5 by from Quick and Easy TurboTax makes it easy year after year to complete and submit taxes in no time.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is easy to use. The ease comes from stepping each topic. Each Topic, including income and taxing makes the steps useful. Deductions are great steps to figure out.
Date published: 2021-03-21
Rated 2 out of 5 by from worst year ever always been happy with Turbo tax, but help is needed on the mortgage interest calcs. had a refi along with millions of others and TT does not calculate properly.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome It was so easy!! It went thru step by step with instructions to show me how. There was always a link for any questions
Date published: 2021-03-21
Rated 4 out of 5 by from Is good but not awesome There are several glitches in the step by step process. In several instances it just throws you into a DO OVER AGAIN LOOP. It unfortunate even after using the same for 10+ years every year I have same complaints. Many a times I had to go to the form and fill in the form to get over this situation. Also since you have my information saved on my computer in the previous 10 years of Turbotax for situations where you have to look for info on previous years (other than the immediate earlier year) why don't you just dig it up instead of making me go to the form from 2019 or previous years.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is the best! I've been using TurboTax for 5 years and it's easy to use with helpful tips and answers to my questions.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5678
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from need larger font for form and instructions get read of gray font and small font. Not everybody is 25 years old with 2020 vision. I am 80 years old and have trouble reading forms there should be an option to enlarge the font, and have the font black not gray. Outside of that I've been using this since 1985
Date published: 2021-03-21
Rated 5 out of 5 by from THANK YOU Thank you for making it so fast and easy and FREE!!
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo Tax is only as Good as our tax system As the tax code continues to punish middle class citizens, Turbo Tax has become more difficult to navigate
Date published: 2021-03-21
Rated 5 out of 5 by from first timer It was my first time using the service and I found it simple and easy to accomplish my taxes this year, highly recommended!
Date published: 2021-03-21
Rated 5 out of 5 by from Quick and Easy TurboTax makes it easy year after year to complete and submit taxes in no time.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is easy to use. The ease comes from stepping each topic. Each Topic, including income and taxing makes the steps useful. Deductions are great steps to figure out.
Date published: 2021-03-21
Rated 2 out of 5 by from worst year ever always been happy with Turbo tax, but help is needed on the mortgage interest calcs. had a refi along with millions of others and TT does not calculate properly.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome It was so easy!! It went thru step by step with instructions to show me how. There was always a link for any questions
Date published: 2021-03-21
Rated 4 out of 5 by from Is good but not awesome There are several glitches in the step by step process. In several instances it just throws you into a DO OVER AGAIN LOOP. It unfortunate even after using the same for 10+ years every year I have same complaints. Many a times I had to go to the form and fill in the form to get over this situation. Also since you have my information saved on my computer in the previous 10 years of Turbotax for situations where you have to look for info on previous years (other than the immediate earlier year) why don't you just dig it up instead of making me go to the form from 2019 or previous years.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is the best! I've been using TurboTax for 5 years and it's easy to use with helpful tips and answers to my questions.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5678