TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Extremely helpful Great quality for the price. Even though I am not computer savvy the agent was able to guide me through the process. She was outstanding.
Date published: 2021-03-19
Rated 5 out of 5 by from AWESOME MAKES FILING EASY AND FAST, TROUBLE FREE, EXPLAINS ALL STEPS TO FILING AS YOU GO
Date published: 2021-03-19
Rated 3 out of 5 by from PAYROLL ADMINISTRATOR easy to use 1099 NEC forms very good nnnnnnnnnnnnnnn
Date published: 2021-03-19
Rated 4 out of 5 by from Good Good.............................................................................
Date published: 2021-03-19
Rated 5 out of 5 by from awesome easy smooth sailing didnt need help Love using ID so awesome
Date published: 2021-03-19
Rated 3 out of 5 by from Getting more complicated every year I downloaded the 2020 program and began setting up my return in December. I accessed the program again in late January and was asked to enter my "Product License Number," something I hadn't been asked for since the download and something I did not know I needed to save for later. Was unable to access TT any longer, and a phone number for tech support was almost impossible to locate, and when eventually found, was useless. I had to buy and download a new copy to TT and start over. The 2020 forms are far more confusing than the previous 20 or so years that I've been using TT. But I'll continue to use it because I'm at least familiar with the format.
Date published: 2021-03-19
Rated 5 out of 5 by from Great app Frances was absolutely patient and amazing!!!!! Thank you!!!
Date published: 2021-03-19
Rated 5 out of 5 by from GREAT TOOL The live option with screen mirroring was very helpful!
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo tax is easy to use! I've used it for 6yrs. It's Okay. Easy to follow..Really no issues
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is amazing! This helped me file my taxes with less stress! Thankful to of been walked through step by step.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5656
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Extremely helpful Great quality for the price. Even though I am not computer savvy the agent was able to guide me through the process. She was outstanding.
Date published: 2021-03-19
Rated 5 out of 5 by from AWESOME MAKES FILING EASY AND FAST, TROUBLE FREE, EXPLAINS ALL STEPS TO FILING AS YOU GO
Date published: 2021-03-19
Rated 3 out of 5 by from PAYROLL ADMINISTRATOR easy to use 1099 NEC forms very good nnnnnnnnnnnnnnn
Date published: 2021-03-19
Rated 4 out of 5 by from Good Good.............................................................................
Date published: 2021-03-19
Rated 5 out of 5 by from awesome easy smooth sailing didnt need help Love using ID so awesome
Date published: 2021-03-19
Rated 3 out of 5 by from Getting more complicated every year I downloaded the 2020 program and began setting up my return in December. I accessed the program again in late January and was asked to enter my "Product License Number," something I hadn't been asked for since the download and something I did not know I needed to save for later. Was unable to access TT any longer, and a phone number for tech support was almost impossible to locate, and when eventually found, was useless. I had to buy and download a new copy to TT and start over. The 2020 forms are far more confusing than the previous 20 or so years that I've been using TT. But I'll continue to use it because I'm at least familiar with the format.
Date published: 2021-03-19
Rated 5 out of 5 by from Great app Frances was absolutely patient and amazing!!!!! Thank you!!!
Date published: 2021-03-19
Rated 5 out of 5 by from GREAT TOOL The live option with screen mirroring was very helpful!
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo tax is easy to use! I've used it for 6yrs. It's Okay. Easy to follow..Really no issues
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is amazing! This helped me file my taxes with less stress! Thankful to of been walked through step by step.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5656