TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Great!! Turbo Tax is easy to use and free! What a great combination!!
Date published: 2021-03-22
Rated 5 out of 5 by from TurboTax is easy to use. I have used TurboTax for 5 years and have never had any issues. It is very easy to navigate and use.
Date published: 2021-03-22
Rated 1 out of 5 by from Review of Turbo Tax 2020 I have used turbo Tax for over 15 years. This year's edition (2020 Premier) was the worst ever. It is to hard to enter the information and for categories that you don't need it still says "update" after you are done with the section. Plus, I was supposed to get a free State Tax submission with my submission of the Federal instead I was hit with a $25 fee. Also it wasn't very clear if the State was submitted.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent Product Tax returns completed in less than 15 minutes - so easy.
Date published: 2021-03-22
Rated 5 out of 5 by from well please it was very easy to understand........................................
Date published: 2021-03-22
Rated 5 out of 5 by from Complete and excellant In past years, great help in filing an admended return
Date published: 2021-03-22
Rated 5 out of 5 by from Easy to use! Easy to use platform! Makes the whole process a lot easier and less stressful!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax Platform well designed the platform is mostly intuitive and the links to online explanations really helpful. The people who talk in person are WONDERFUL and respectful.
Date published: 2021-03-22
Rated 3 out of 5 by from Hidden Charges While carrying over information is helpful, but the fees for e-filing and additional state return are overly excessive.
Date published: 2021-03-22
Rated 5 out of 5 by from Awsome Good! It used very easy and simple to understand. Haha.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5656
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great!! Turbo Tax is easy to use and free! What a great combination!!
Date published: 2021-03-22
Rated 5 out of 5 by from TurboTax is easy to use. I have used TurboTax for 5 years and have never had any issues. It is very easy to navigate and use.
Date published: 2021-03-22
Rated 1 out of 5 by from Review of Turbo Tax 2020 I have used turbo Tax for over 15 years. This year's edition (2020 Premier) was the worst ever. It is to hard to enter the information and for categories that you don't need it still says "update" after you are done with the section. Plus, I was supposed to get a free State Tax submission with my submission of the Federal instead I was hit with a $25 fee. Also it wasn't very clear if the State was submitted.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent Product Tax returns completed in less than 15 minutes - so easy.
Date published: 2021-03-22
Rated 5 out of 5 by from well please it was very easy to understand........................................
Date published: 2021-03-22
Rated 5 out of 5 by from Complete and excellant In past years, great help in filing an admended return
Date published: 2021-03-22
Rated 5 out of 5 by from Easy to use! Easy to use platform! Makes the whole process a lot easier and less stressful!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax Platform well designed the platform is mostly intuitive and the links to online explanations really helpful. The people who talk in person are WONDERFUL and respectful.
Date published: 2021-03-22
Rated 3 out of 5 by from Hidden Charges While carrying over information is helpful, but the fees for e-filing and additional state return are overly excessive.
Date published: 2021-03-22
Rated 5 out of 5 by from Awsome Good! It used very easy and simple to understand. Haha.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5656