TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from software edition is not easy lets start by saying ive been using turbo tax for 6 years now. this software edition is a pain in the rear to use. the online edition is way easier and user friendly. im not even confident i did these correctly and im honestly concerned. there was never any live support. and the help never work. it would always redirect me to an error screen. last time i use this.
Date published: 2021-03-22
Rated 5 out of 5 by from Writer-Editor Great tax filing platform....easy and quick...will definite use again next year
Date published: 2021-03-22
Rated 4 out of 5 by from Great Working with turbo tax was easy and great help. They made it simple. Thank T\You.
Date published: 2021-03-22
Rated 3 out of 5 by from It ends up cost me $180 It works fine, but TurboTax is NOT FREE unless you want to enter everything by hands. I payed for the premium so that I can import Robinhood 1099 form. There is a bug. It took me 2 hours to figure out the bug --- I need to manually remove the 0 gain/loss trades, otherwise, TurboTax keeps asking me to correct "Adjusted Basis Cost". I paid the premium and I expect a better experience at least.
Date published: 2021-03-22
Rated 5 out of 5 by from Submit with Confidence I had so much going on in 2020. So glad it was all covered here.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo tax is Awesome! Genial Maravilloso y sencillo de mucha ayuda great work!!
Date published: 2021-03-22
Rated 5 out of 5 by from TBT is a great tool! I would recommend this to my family and other people.
Date published: 2021-03-22
Rated 3 out of 5 by from It's aight It's alright..........,,..........................
Date published: 2021-03-22
Rated 5 out of 5 by from easy and fast! Turbo tax is easy to navigate and informative. Takes the stress out of tax season. Thank you TT!
Date published: 2021-03-22
Rated 5 out of 5 by from Quick and easy - Ron (from Texas) was great Ron was easy to talk to and knowledgable about my complex international file.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5634
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from software edition is not easy lets start by saying ive been using turbo tax for 6 years now. this software edition is a pain in the rear to use. the online edition is way easier and user friendly. im not even confident i did these correctly and im honestly concerned. there was never any live support. and the help never work. it would always redirect me to an error screen. last time i use this.
Date published: 2021-03-22
Rated 5 out of 5 by from Writer-Editor Great tax filing platform....easy and quick...will definite use again next year
Date published: 2021-03-22
Rated 4 out of 5 by from Great Working with turbo tax was easy and great help. They made it simple. Thank T\You.
Date published: 2021-03-22
Rated 3 out of 5 by from It ends up cost me $180 It works fine, but TurboTax is NOT FREE unless you want to enter everything by hands. I payed for the premium so that I can import Robinhood 1099 form. There is a bug. It took me 2 hours to figure out the bug --- I need to manually remove the 0 gain/loss trades, otherwise, TurboTax keeps asking me to correct "Adjusted Basis Cost". I paid the premium and I expect a better experience at least.
Date published: 2021-03-22
Rated 5 out of 5 by from Submit with Confidence I had so much going on in 2020. So glad it was all covered here.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo tax is Awesome! Genial Maravilloso y sencillo de mucha ayuda great work!!
Date published: 2021-03-22
Rated 5 out of 5 by from TBT is a great tool! I would recommend this to my family and other people.
Date published: 2021-03-22
Rated 3 out of 5 by from It's aight It's alright..........,,..........................
Date published: 2021-03-22
Rated 5 out of 5 by from easy and fast! Turbo tax is easy to navigate and informative. Takes the stress out of tax season. Thank you TT!
Date published: 2021-03-22
Rated 5 out of 5 by from Quick and easy - Ron (from Texas) was great Ron was easy to talk to and knowledgable about my complex international file.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5634