TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Quick and easy Easy to use, good help descriptions. Makes life easy breezy.
Date published: 2022-02-28
Rated 5 out of 5 by from very good everyone was very friendly and knowledgeable, and very helpful
Date published: 2022-02-28
Rated 1 out of 5 by from Was not able to file stat tax due to error Like everyone else that had a form Schedule D to file, I also was not able to file my state taxes by the discount deadline on Feb 28th due to an error in the Turbo Tax software. The discount had better be extended to when they get around to fixing this, or I will never use TurboTax ever again. We should not be penalized for unfixed bugs in the software that prevent filing by the discount deadline. I know we have the option to file by mail, however If I had planned on mailing a paper form, I would have just done my own taxes. What a waste.
Date published: 2022-02-28
Rated 4 out of 5 by from Almost Painless I started using TurboTax 8 years ago because I was sick and tired of having some guy with dry humor charge me $300+ to do my taxes and not even itemize ANY of my donations. I have been doing them myself every since and I get back TOP DOLLAR and it's pretty painless. There are a few things that get confusing, but overall, I will NEVER go back to having someone else do them!
Date published: 2022-02-28
Rated 5 out of 5 by from So easy to use So easy to upload W2 and just click on a button to file
Date published: 2022-02-28
Rated 5 out of 5 by from I'm just happy it is done! Very helpful! It was easier than I thought. Will return next year.
Date published: 2022-02-28
Rated 4 out of 5 by from Love TurboTax I've used TurboTax for 8 years and have never been disappointed.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbotax is awesome Easy to use. Self explanatory. Will is next year!!
Date published: 2022-02-28
Rated 4 out of 5 by from Things need fixing Suggest that you fix the AGI line so it will not accept a negative number. You need to better publicize the fact that the AGI line needs to be zero if you mailed in your prior year return.
Date published: 2022-02-28
Rated 4 out of 5 by from Great It was easy no problem would recommend it to my friends
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5630
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy Easy to use, good help descriptions. Makes life easy breezy.
Date published: 2022-02-28
Rated 5 out of 5 by from very good everyone was very friendly and knowledgeable, and very helpful
Date published: 2022-02-28
Rated 1 out of 5 by from Was not able to file stat tax due to error Like everyone else that had a form Schedule D to file, I also was not able to file my state taxes by the discount deadline on Feb 28th due to an error in the Turbo Tax software. The discount had better be extended to when they get around to fixing this, or I will never use TurboTax ever again. We should not be penalized for unfixed bugs in the software that prevent filing by the discount deadline. I know we have the option to file by mail, however If I had planned on mailing a paper form, I would have just done my own taxes. What a waste.
Date published: 2022-02-28
Rated 4 out of 5 by from Almost Painless I started using TurboTax 8 years ago because I was sick and tired of having some guy with dry humor charge me $300+ to do my taxes and not even itemize ANY of my donations. I have been doing them myself every since and I get back TOP DOLLAR and it's pretty painless. There are a few things that get confusing, but overall, I will NEVER go back to having someone else do them!
Date published: 2022-02-28
Rated 5 out of 5 by from So easy to use So easy to upload W2 and just click on a button to file
Date published: 2022-02-28
Rated 5 out of 5 by from I'm just happy it is done! Very helpful! It was easier than I thought. Will return next year.
Date published: 2022-02-28
Rated 4 out of 5 by from Love TurboTax I've used TurboTax for 8 years and have never been disappointed.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbotax is awesome Easy to use. Self explanatory. Will is next year!!
Date published: 2022-02-28
Rated 4 out of 5 by from Things need fixing Suggest that you fix the AGI line so it will not accept a negative number. You need to better publicize the fact that the AGI line needs to be zero if you mailed in your prior year return.
Date published: 2022-02-28
Rated 4 out of 5 by from Great It was easy no problem would recommend it to my friends
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5630