TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Makes Taxes Easy Turbo Tax pulled through for me in a big way this year. I was on Unemployment Pandemic Compensation since April 2020 but failed to file my 2019 tax return on time causing the IRS not to send my 2nd stimulus check. Additionally, less than only 2 days after speaking to a Turbo Tax CPA, the CPA and/or Turbo Tax had the Turbo Tax Platform updated to include the Unemployment Benefit Exclusion of $10,200 approved through the American Rescue Act. Both of these situations made it possible for me to receive a $983 Federal Tax Overpayment instead of having to pay $1200 to the Federal Government due to not having taxes withheld from my Unemployment Benefit Claims. The money was desperately needed. I am very grateful and happy. I will continue to use Turbo Tax and recommend their online services to other people. They have always made doing my taxes much easier and convenient. ~John from KC
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo is Awesome! Easy and quick. Would recommend to anyone who is doing there taxes for the first time
Date published: 2021-03-20
Rated 4 out of 5 by from Very Useful. It took me almost 24 hours to finally figure out how to download the software. Safari kept rejecting the file. Then I tried accessing the download directly from the top, arrow down box, on the top right hand corner of my Mac Pro. That did the trick and the process was smooth from then on. Perhaps this tip will help Mac users with vintage computers and save them time. I hope so! Great to use, once I got there.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent Product Great product, used TurboTax Business 2020, got stuck as this one don't have 1099-S to report income. Called helpdesk and she asked to enter at a different place which I did
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax made our tax return easy and it is FREE! We loved how well explained the step by step filling process is. It is easy to navigate and you are assured to get the most out of your tax return. The best part is that it is free :)
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo tax is awsome I don't have anything to say to turbo tax. thank you
Date published: 2021-03-20
Rated 5 out of 5 by from Great Service quick and easy excellent experience quick process didnt have to do much either
Date published: 2021-03-20
Rated 5 out of 5 by from Great Customer Service I had to call in a couple of times for guidance and all were excellent and very well informed. The tool was quick and easy!
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax is Awesome! I always use TurboTax, it's always great, and so convenient!
Date published: 2021-03-20
Rated 5 out of 5 by from Great Turbo Tax I filled with Turbo tax for many years and every year, it is very helpful.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5629
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Makes Taxes Easy Turbo Tax pulled through for me in a big way this year. I was on Unemployment Pandemic Compensation since April 2020 but failed to file my 2019 tax return on time causing the IRS not to send my 2nd stimulus check. Additionally, less than only 2 days after speaking to a Turbo Tax CPA, the CPA and/or Turbo Tax had the Turbo Tax Platform updated to include the Unemployment Benefit Exclusion of $10,200 approved through the American Rescue Act. Both of these situations made it possible for me to receive a $983 Federal Tax Overpayment instead of having to pay $1200 to the Federal Government due to not having taxes withheld from my Unemployment Benefit Claims. The money was desperately needed. I am very grateful and happy. I will continue to use Turbo Tax and recommend their online services to other people. They have always made doing my taxes much easier and convenient. ~John from KC
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo is Awesome! Easy and quick. Would recommend to anyone who is doing there taxes for the first time
Date published: 2021-03-20
Rated 4 out of 5 by from Very Useful. It took me almost 24 hours to finally figure out how to download the software. Safari kept rejecting the file. Then I tried accessing the download directly from the top, arrow down box, on the top right hand corner of my Mac Pro. That did the trick and the process was smooth from then on. Perhaps this tip will help Mac users with vintage computers and save them time. I hope so! Great to use, once I got there.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent Product Great product, used TurboTax Business 2020, got stuck as this one don't have 1099-S to report income. Called helpdesk and she asked to enter at a different place which I did
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax made our tax return easy and it is FREE! We loved how well explained the step by step filling process is. It is easy to navigate and you are assured to get the most out of your tax return. The best part is that it is free :)
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo tax is awsome I don't have anything to say to turbo tax. thank you
Date published: 2021-03-20
Rated 5 out of 5 by from Great Service quick and easy excellent experience quick process didnt have to do much either
Date published: 2021-03-20
Rated 5 out of 5 by from Great Customer Service I had to call in a couple of times for guidance and all were excellent and very well informed. The tool was quick and easy!
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax is Awesome! I always use TurboTax, it's always great, and so convenient!
Date published: 2021-03-20
Rated 5 out of 5 by from Great Turbo Tax I filled with Turbo tax for many years and every year, it is very helpful.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5629