TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So Grateful for TurboTax Been using TurboTax for many years now. I find them incredibly helpful and easy to use. They talk me through the whole process, step by step.....and I feel secure that all the bases are covered and I am good with the IRS in the end. That is a huge relief!
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Walked me through without problem, saved my information when needed and brought me right back to where I was.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use So easy to use, this was my first time to file taxes!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax Most Excellent Tax Software Turbotax continues to get easier every year. Thank you for making this a more stress free process.
Date published: 2021-04-12
Rated 5 out of 5 by from Definitely the BEST! Great product! Easy and very thorough. The step by step made it easy
Date published: 2021-04-12
Rated 2 out of 5 by from long and tedious took way longer and costs too much for the minimal assistance
Date published: 2021-04-12
Rated 5 out of 5 by from Great program Filing my taxes couldn't be easier or faster. As I used Turbot Tax online free edition last year as well, all of my information transferred over and it literally took me 30 minutes to complete both state and federal taxes. Thank you Turbo Tax!
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo tax rules Great place do your taxes fast and cheap way to do them
Date published: 2021-04-12
Rated 3 out of 5 by from Too complicated, inefficient and pricey! It gets the job done, but it's sometimes too confusing, navigation is inefficient and you have to do the same screens (or useless and irrelevant screens) multiple times and very slowly, it's also quite expensive. It should allow jumping, show if a page has been visited before and also changing all data should be possible at any stage and screen. I suggest adding submenues for faster navigation and avoiding questions that are static and have been answered before with the option to go back to them.
Date published: 2021-04-12
Rated 5 out of 5 by from Always a good choice! Have been using for years, and have never had problems, always an easy process.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5587
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Grateful for TurboTax Been using TurboTax for many years now. I find them incredibly helpful and easy to use. They talk me through the whole process, step by step.....and I feel secure that all the bases are covered and I am good with the IRS in the end. That is a huge relief!
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Walked me through without problem, saved my information when needed and brought me right back to where I was.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use So easy to use, this was my first time to file taxes!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax Most Excellent Tax Software Turbotax continues to get easier every year. Thank you for making this a more stress free process.
Date published: 2021-04-12
Rated 5 out of 5 by from Definitely the BEST! Great product! Easy and very thorough. The step by step made it easy
Date published: 2021-04-12
Rated 2 out of 5 by from long and tedious took way longer and costs too much for the minimal assistance
Date published: 2021-04-12
Rated 5 out of 5 by from Great program Filing my taxes couldn't be easier or faster. As I used Turbot Tax online free edition last year as well, all of my information transferred over and it literally took me 30 minutes to complete both state and federal taxes. Thank you Turbo Tax!
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo tax rules Great place do your taxes fast and cheap way to do them
Date published: 2021-04-12
Rated 3 out of 5 by from Too complicated, inefficient and pricey! It gets the job done, but it's sometimes too confusing, navigation is inefficient and you have to do the same screens (or useless and irrelevant screens) multiple times and very slowly, it's also quite expensive. It should allow jumping, show if a page has been visited before and also changing all data should be possible at any stage and screen. I suggest adding submenues for faster navigation and avoiding questions that are static and have been answered before with the option to go back to them.
Date published: 2021-04-12
Rated 5 out of 5 by from Always a good choice! Have been using for years, and have never had problems, always an easy process.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5587