TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Great tool unless you have problems Super easy and straightforward to use except when things go wrong. Everything was trucking along nicely until we submitted our tax return to get it rejected due to a header mismatch.(1120c vs 1120s) Turns out the IRS has our company down as a C Corp versus an S Corp which we updated last year but somehow it never updated in the IRS system. (I found this out after 2hrs of phone time with the IRS). Turbo tax just tells you there is a header mismatch and then gives you a phone number to a general IRS help line. Where you can spend a whole day trying to get to the right department. It was a pass the buck, kick the can down the line move. By the way Turbo tax, how about adding a little more info, maybe do some research find out which department or exactly which number to call. The number Turbo tax has listed is just for E-filing help, not for Business Tax help which is what we needed. I am now mailing a paper copy with a new 2553 via snail mail. I think Turbo tax fell short on this one, I'm pretty disappointed, but this is the first time I ran into a hiccup, and I get to see that turbo tax doesn't help you through it, they just give you a phone number and let you figure it out yourself.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use I thought Turbo tax was a program anyone could use super user friendly.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is awesome! I used the free version for filing my taxes this year. Turbotax is quick, simple and very easy to use. I highly recommend turbotax.
Date published: 2022-02-28
Rated 4 out of 5 by from EZ Peaxy Quick and to the business. No wasted time to get your information in the system. Great App.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Tax Filing! Turbo Tax is easy to use and user-friendly! The price is fair, too.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Experiance Very easy to follow and helpful and a great experiance.
Date published: 2022-02-28
Rated 5 out of 5 by from awesome was great thanks for all the help that a received today to complete my tax year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome I love how fast ans easy the process is ..happy with the refund amount
Date published: 2022-02-28
Rated 5 out of 5 by from Great Turbo tax was great just like they are every year. I would recommend they to anybody
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was very easy to work with. I used the Deluxe package, it was pretty self explanatory. I've been a customer for several years so I don't normally have any problems.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5584
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great tool unless you have problems Super easy and straightforward to use except when things go wrong. Everything was trucking along nicely until we submitted our tax return to get it rejected due to a header mismatch.(1120c vs 1120s) Turns out the IRS has our company down as a C Corp versus an S Corp which we updated last year but somehow it never updated in the IRS system. (I found this out after 2hrs of phone time with the IRS). Turbo tax just tells you there is a header mismatch and then gives you a phone number to a general IRS help line. Where you can spend a whole day trying to get to the right department. It was a pass the buck, kick the can down the line move. By the way Turbo tax, how about adding a little more info, maybe do some research find out which department or exactly which number to call. The number Turbo tax has listed is just for E-filing help, not for Business Tax help which is what we needed. I am now mailing a paper copy with a new 2553 via snail mail. I think Turbo tax fell short on this one, I'm pretty disappointed, but this is the first time I ran into a hiccup, and I get to see that turbo tax doesn't help you through it, they just give you a phone number and let you figure it out yourself.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use I thought Turbo tax was a program anyone could use super user friendly.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is awesome! I used the free version for filing my taxes this year. Turbotax is quick, simple and very easy to use. I highly recommend turbotax.
Date published: 2022-02-28
Rated 4 out of 5 by from EZ Peaxy Quick and to the business. No wasted time to get your information in the system. Great App.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Tax Filing! Turbo Tax is easy to use and user-friendly! The price is fair, too.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Experiance Very easy to follow and helpful and a great experiance.
Date published: 2022-02-28
Rated 5 out of 5 by from awesome was great thanks for all the help that a received today to complete my tax year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome I love how fast ans easy the process is ..happy with the refund amount
Date published: 2022-02-28
Rated 5 out of 5 by from Great Turbo tax was great just like they are every year. I would recommend they to anybody
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was very easy to work with. I used the Deluxe package, it was pretty self explanatory. I've been a customer for several years so I don't normally have any problems.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5584