TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Good util the final step I don't have a complicated tax return, so I chose TurboxTax. It was easy to use until making a payment for a state return. It said my payment didn't go through at the same time I was receiving a text from my CC saying that a charge was made! TurboTax would not let me complete filing until I got past the payment page. I had to fill out the payment form a second time. Now I have to deal with the CC company for the double charg
Date published: 2021-04-12
Rated 4 out of 5 by from Great Service I've done my taxes myself for years and this is by far easier.
Date published: 2021-04-12
Rated 5 out of 5 by from Very educational GREAT SOFTWARE - I HIGHLY RECOMMEND IT. TO YOURSELF A FAVOR.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax Has Been My Go To for Many Years! I have used several other tax software programs online as I assist members of my family with free online e-filing and as a volunteer in my community to assist folks with their tax returns. Turbotax is my favorite of all that I use, which supports my choice of Turbotax as my "go to" software for some 15 years.
Date published: 2021-04-12
Rated 5 out of 5 by from I easily use TurboTax every year This program keeps getting more and more thorough and simple. Even as a middle-aged woman, not familiar with tax law, I get so much information and clear direction that I can't imagine using a tax prep service.
Date published: 2021-04-12
Rated 5 out of 5 by from awesome and easy Easy to use and everything is accurate! I definitely recommend TurboTax!
Date published: 2021-04-12
Rated 3 out of 5 by from turbo tax just wants your money It lets you do your taxes on the free part but when you go to file it forces you to upgrade whether you want to or not. It ended up costing over $100.00. That is a bit excessive
Date published: 2021-04-12
Rated 4 out of 5 by from Easy The features are easy to navigate thru-out the process. Support is just a telephone call away for extra assistance.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy to use! Very easy to use. Prepared my 1040 with confidence.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is Beyond Awesome I have used TurboTax for the past 3 years and it has made tax season so much more reasonable and efficient
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5583
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good util the final step I don't have a complicated tax return, so I chose TurboxTax. It was easy to use until making a payment for a state return. It said my payment didn't go through at the same time I was receiving a text from my CC saying that a charge was made! TurboTax would not let me complete filing until I got past the payment page. I had to fill out the payment form a second time. Now I have to deal with the CC company for the double charg
Date published: 2021-04-12
Rated 4 out of 5 by from Great Service I've done my taxes myself for years and this is by far easier.
Date published: 2021-04-12
Rated 5 out of 5 by from Very educational GREAT SOFTWARE - I HIGHLY RECOMMEND IT. TO YOURSELF A FAVOR.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax Has Been My Go To for Many Years! I have used several other tax software programs online as I assist members of my family with free online e-filing and as a volunteer in my community to assist folks with their tax returns. Turbotax is my favorite of all that I use, which supports my choice of Turbotax as my "go to" software for some 15 years.
Date published: 2021-04-12
Rated 5 out of 5 by from I easily use TurboTax every year This program keeps getting more and more thorough and simple. Even as a middle-aged woman, not familiar with tax law, I get so much information and clear direction that I can't imagine using a tax prep service.
Date published: 2021-04-12
Rated 5 out of 5 by from awesome and easy Easy to use and everything is accurate! I definitely recommend TurboTax!
Date published: 2021-04-12
Rated 3 out of 5 by from turbo tax just wants your money It lets you do your taxes on the free part but when you go to file it forces you to upgrade whether you want to or not. It ended up costing over $100.00. That is a bit excessive
Date published: 2021-04-12
Rated 4 out of 5 by from Easy The features are easy to navigate thru-out the process. Support is just a telephone call away for extra assistance.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy to use! Very easy to use. Prepared my 1040 with confidence.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is Beyond Awesome I have used TurboTax for the past 3 years and it has made tax season so much more reasonable and efficient
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5583