TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is awesome! I have been using TurboTax for years. They make it easy to understand and easy to file. Thank you!
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax combined with quickbooks self-employed quick books self employed combined with turbo tax makes end of the year taxes so much easier. have all my income and expenses loaded into turbo tax makes taxes a breeze.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was totally painless. I recommend it to all people.
Date published: 2021-04-12
Rated 5 out of 5 by from Very easy to use I have been using TurboTax for years because it is easy to use. It's step by step approach is simple but thorough.
Date published: 2021-04-12
Rated 2 out of 5 by from Why should I have to pay extra for state filing? Not nearly as easy as the deceptive ads would have you believe. Lots of detours and pointsless dead ends. Does not always accept entries. Putting a "0" instead of a blank can create an error. After paying $50 for the "Deluxe" edition that included the state return, Intuit charges an additional $25 to file the state return. I'm sure they have a rationalization, but next year I think I will try someone else.
Date published: 2021-04-12
Rated 5 out of 5 by from many improvements I used premier live service this year , when I had questions I was called in less than 5 minutes , very thorough advice , very satisfied
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is Awesome and easy to use Turbo Tax was super easy to use. I was connected with a tax expert when I had a question. The price is great, but a peace of mind is even greater with Turbo Max.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is exceptional. Live operator Fantastic The process of filing was smooth and easy. Your live Expert was Exceptional my highest recommendations.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is a Tremendous Help I really like how you made it much easier to deal with charity donations. Some of the requested information was hard to give, and I could not find the answer in the help windows. I have used Turbo Tax for 25 years, and plan to keep using it.
Date published: 2021-04-12
Rated 4 out of 5 by from Mostly great You had a problem with your software. Was able to communication with your support staff .Khadisha was great documenting problem. Got an incident #INV13053. Problem was I never heard back from anyone. Problem was "fixed" by not rejecting return but info was still rejected on input form
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5579
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome! I have been using TurboTax for years. They make it easy to understand and easy to file. Thank you!
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax combined with quickbooks self-employed quick books self employed combined with turbo tax makes end of the year taxes so much easier. have all my income and expenses loaded into turbo tax makes taxes a breeze.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was totally painless. I recommend it to all people.
Date published: 2021-04-12
Rated 5 out of 5 by from Very easy to use I have been using TurboTax for years because it is easy to use. It's step by step approach is simple but thorough.
Date published: 2021-04-12
Rated 2 out of 5 by from Why should I have to pay extra for state filing? Not nearly as easy as the deceptive ads would have you believe. Lots of detours and pointsless dead ends. Does not always accept entries. Putting a "0" instead of a blank can create an error. After paying $50 for the "Deluxe" edition that included the state return, Intuit charges an additional $25 to file the state return. I'm sure they have a rationalization, but next year I think I will try someone else.
Date published: 2021-04-12
Rated 5 out of 5 by from many improvements I used premier live service this year , when I had questions I was called in less than 5 minutes , very thorough advice , very satisfied
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is Awesome and easy to use Turbo Tax was super easy to use. I was connected with a tax expert when I had a question. The price is great, but a peace of mind is even greater with Turbo Max.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is exceptional. Live operator Fantastic The process of filing was smooth and easy. Your live Expert was Exceptional my highest recommendations.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is a Tremendous Help I really like how you made it much easier to deal with charity donations. Some of the requested information was hard to give, and I could not find the answer in the help windows. I have used Turbo Tax for 25 years, and plan to keep using it.
Date published: 2021-04-12
Rated 4 out of 5 by from Mostly great You had a problem with your software. Was able to communication with your support staff .Khadisha was great documenting problem. Got an incident #INV13053. Problem was I never heard back from anyone. Problem was "fixed" by not rejecting return but info was still rejected on input form
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5579