TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is excellent very clear steps and easy to follow and review conclusion is very important for us to have confidence
Date published: 2023-03-28
Rated 5 out of 5 by from User Friendly Turbo Tax made doing my taxes easy. If I can do it, anyone can. Questions were answered with little ? located at every section. The explanations were worded in a way I could easily understand.
Date published: 2023-03-28
Rated 5 out of 5 by from Very Easy! I loved using turbo tax. It made it easy for me to get my taxes done with a bunch of different jobs.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is awesome I can't remember how many years have it been since i started using Turbo Tax, and it's still my favorite software indeed!
Date published: 2023-03-28
Rated 5 out of 5 by from Easy and their site always answer my questions! I've been using their services since 2013/2014 at 18 or 19 years old. I did not have any help or any idea how to file, at the time I was in trade school as a new Marine. I'm very thankful for their services and will continue to use their services. Also, their process are much more reasonable, I do not have a complicated tax to file, H.R quoted me at over $200-$250. turbo tax will not require to pay this much AT ALL.
Date published: 2023-03-28
Rated 2 out of 5 by from "hidden fees" Turbo tax is very helpful and makes filing taxes easy, but it seems like they are always trying to sneak in a fee. They don't do a good job of letting you know what features will charge you until the last second, and it's more of a pain to go back and change.
Date published: 2023-03-28
Rated 4 out of 5 by from Glad I switched I used another popular product the previous few years. TurboTax is more expensive but I found it worth the cost. It is very detailed yet much easier to understand every step of the way. An improvement would be if you could go back to exact previous pages instead of going through every question in a section when the inevitable go-back-and-edit-something moments occur.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is so easy and fast! I used the expert help this year and it went so smooth! Great job Turbo Tax!
Date published: 2023-03-28
Rated 3 out of 5 by from Nickel and Dime You at the End I like TurboTax, but lately they nickel and dime you (at the very end) to try and get every penny they can out of you. Not a good experience when your just trying to get your darn taxes done!
Date published: 2023-03-28
Rated 5 out of 5 by from Happy and relieved customer This download made my life so much easier and was well worth the cost, which was considerably less than an accountant would have charged. I used this to file an Estate tax return, which I have never had to file before. The program's questions were clear and easy to answer, and everything was explained. I had a question that was not covered in the Help section, so I used the Contact Us feature to reach a live representative, who was patient and helpful. The finished product looks great.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is excellent very clear steps and easy to follow and review conclusion is very important for us to have confidence
Date published: 2023-03-28
Rated 5 out of 5 by from User Friendly Turbo Tax made doing my taxes easy. If I can do it, anyone can. Questions were answered with little ? located at every section. The explanations were worded in a way I could easily understand.
Date published: 2023-03-28
Rated 5 out of 5 by from Very Easy! I loved using turbo tax. It made it easy for me to get my taxes done with a bunch of different jobs.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is awesome I can't remember how many years have it been since i started using Turbo Tax, and it's still my favorite software indeed!
Date published: 2023-03-28
Rated 5 out of 5 by from Easy and their site always answer my questions! I've been using their services since 2013/2014 at 18 or 19 years old. I did not have any help or any idea how to file, at the time I was in trade school as a new Marine. I'm very thankful for their services and will continue to use their services. Also, their process are much more reasonable, I do not have a complicated tax to file, H.R quoted me at over $200-$250. turbo tax will not require to pay this much AT ALL.
Date published: 2023-03-28
Rated 2 out of 5 by from "hidden fees" Turbo tax is very helpful and makes filing taxes easy, but it seems like they are always trying to sneak in a fee. They don't do a good job of letting you know what features will charge you until the last second, and it's more of a pain to go back and change.
Date published: 2023-03-28
Rated 4 out of 5 by from Glad I switched I used another popular product the previous few years. TurboTax is more expensive but I found it worth the cost. It is very detailed yet much easier to understand every step of the way. An improvement would be if you could go back to exact previous pages instead of going through every question in a section when the inevitable go-back-and-edit-something moments occur.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is so easy and fast! I used the expert help this year and it went so smooth! Great job Turbo Tax!
Date published: 2023-03-28
Rated 3 out of 5 by from Nickel and Dime You at the End I like TurboTax, but lately they nickel and dime you (at the very end) to try and get every penny they can out of you. Not a good experience when your just trying to get your darn taxes done!
Date published: 2023-03-28
Rated 5 out of 5 by from Happy and relieved customer This download made my life so much easier and was well worth the cost, which was considerably less than an accountant would have charged. I used this to file an Estate tax return, which I have never had to file before. The program's questions were clear and easy to answer, and everything was explained. I had a question that was not covered in the Help section, so I used the Contact Us feature to reach a live representative, who was patient and helpful. The finished product looks great.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5574