TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from It is convenient way! Little frustration about keep asking same information.
Date published: 2021-04-12
Rated 2 out of 5 by from Misleading You're asked if you want to add premium services for $45 and even if you select "NO" you're going to be charged the $45 anyway.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax was easy It was really simple for someone with few deductions and earnings
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax: Easy to Use. Excellent! Really helpful to guide me step by step. It make income tax return done much easier.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax is excellent Quick and easy, straight to the point and helped me get my money fast turbotax is the way to go.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax eases the anxiety! I had a session with Harold, who was patient, kind, and helpful. I do not have the confidence to file taxes myself!
Date published: 2021-04-12
Rated 4 out of 5 by from it works easy but still feel like i might be missing things
Date published: 2021-04-12
Rated 1 out of 5 by from clumsy and inefficient The program has lots of unnecessary clicks. Don't make me click through 5 pages of telling me how great a job you're doing checking things. Put that on one page. Also, instead of waiting until the end at filing to tell me that I need the fiduciary phone number and PIN, ask for them up front. Also, the error check screen doesn't allow me to edit the field. I have to go find the form and edit it there. All said, a poorly executed program UI.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome and easy Will never pay accountant again! $595 last year! Turbo Tax
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy to use. The experts of Turbo Tax are ready to quickly resolve all my issues.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It is convenient way! Little frustration about keep asking same information.
Date published: 2021-04-12
Rated 2 out of 5 by from Misleading You're asked if you want to add premium services for $45 and even if you select "NO" you're going to be charged the $45 anyway.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax was easy It was really simple for someone with few deductions and earnings
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax: Easy to Use. Excellent! Really helpful to guide me step by step. It make income tax return done much easier.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax is excellent Quick and easy, straight to the point and helped me get my money fast turbotax is the way to go.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax eases the anxiety! I had a session with Harold, who was patient, kind, and helpful. I do not have the confidence to file taxes myself!
Date published: 2021-04-12
Rated 4 out of 5 by from it works easy but still feel like i might be missing things
Date published: 2021-04-12
Rated 1 out of 5 by from clumsy and inefficient The program has lots of unnecessary clicks. Don't make me click through 5 pages of telling me how great a job you're doing checking things. Put that on one page. Also, instead of waiting until the end at filing to tell me that I need the fiduciary phone number and PIN, ask for them up front. Also, the error check screen doesn't allow me to edit the field. I have to go find the form and edit it there. All said, a poorly executed program UI.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome and easy Will never pay accountant again! $595 last year! Turbo Tax
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy to use. The experts of Turbo Tax are ready to quickly resolve all my issues.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5574